Alaska Airlines - Flight Pass Terms and Conditions

Last Updated: March 6, 2024

Flight Pass Terms and Conditions

No rights of any kind accrue in the Flight Pass program except as specifically defined herein. There are

no exceptions to these conditions of membership except for those set out in this document. Alaska

Airlines reserves the right to interpret and apply these conditions of membership in its sole discretion.

Alaska Airlines' Flight Pass program may be modified or terminated by Alaska Airlines at any time.

In addition to the terms and conditions set forth here, the Alaska Airlines Contract of Carriage applies to

all reservations made using Flight Pass.

Membership

Eligibility

Subscriptions are for individuals only. Each individual must enroll separately; there are no group or

family memberships. Only individuals age 18 and older may subscribe. Subscriptions cannot be

transferred to another individual or third-party. The individual specified at sign-up is the only person

authorized to use this membership.

Sign-Up

Individuals may subscribe to Flight Pass online at FlightPass.AlaskaAir.com. Upon sign-up, the individual

must create a Flight Pass account by providing a valid email address and creating a password. It is the

customer's responsibility to memorize the password entered into the system. In case the password has

been forgotten, it can be restored by calling Alaska Airlines and requesting a password reset. The email

entered upon sign-up is the user identification and cannot be changed after sign-up. All program

communications will be sent to this email address.

Enrollment in the Alaska Airlines Flight Pass subscription requires each individual to provide his/her

name, address, contact information, and birth date. This information must match exactly the

government-issued identification the traveler will use during their travel. This information cannot be

modified after sign-up.

Travel agents, travel arrangers, and unauthorized brokers may not create or manage Flight Pass

accounts for others. Members will be asked to verify all personal information before speaking with

Alaska Airlines employees about their accounts. If Alaska Airlines becomes aware that a member or a

third party has misrepresented his/her identity in order to enroll in Flight Pass or perform a Flight Pass

transaction, Alaska Airlines may, in its sole discretion, void the membership and/or transaction.

Term

Flight Pass has a mandatory term of 12 months from activation, during which it cannot be cancelled and

is non-refundable. Following the mandatory 12-month period the subscriber may choose to cancel

his/her subscription. If cancelled, the subscription will end at the end of the 12-month period. If not

cancelled, the subscription will automatically renew for another 12-month term at the then current

terms. If the monthly fee of the subscription will be changing at time of renewal the subscriber will be

given notice. It is the responsibility of the subscriber to cancel his/her subscription before the renewal

date.

Last Updated: March 6, 2024

During sign-up the subscriber may choose when to begin his/her membership: immediately or at the

beginning of the next month. If the subscriber chooses to begin immediately, any credits deposited into

that account may have a shorter validity period and must be used before the expiration date.

Fees

Monthly Subscription Fees

Monthly subscription fees will be stated at the time of purchase and sign-up or renewal. The price

agreed upon at sign-up will remain unchanged for the duration of the membership term. The fees for

new membership plans may change at any time and will apply to all new sign-ups from that point in

time forward. Monthly fees may be subject to tax, collected by Alaska Airlines, and are non-refundable

except in the specific circumstances described in these Terms. The price of the subscription varies

according to the selections and personalization made by the subscriber.

Fares

When redeeming a credit for roundtrip tickets, the subscriber must pay the fare associated with each

flight. This fare will be displayed to the customer during the booking flow on the website. The majority

of flights will have fares of $0.01. Access to these $0.01 fares is “included” in the subscription and

displayed as such. Some “premium” flights will require fares of greater values. These flights will be

identified as “premium” flights and the fare will be displayed to the subscriber during the booking flow

of the website.

Taxes & Fees

Subscribers are required to pay all mandated taxes and fees associated with each flight, regardless of

the fare selected. These taxes include, but are not limited to: US Transportation Tax, US Domestic Flight

Segment Tax, Passenger Facility Charge, Sep. 11

Security Fee.

Pricing Table

The following table displays the full cost of a Flight Pass membership assuming only flights with Included

fares are selected and that all credits are redeemed by the subscriber. The table reflects current pricing

– if you purchased your Flight Pass subscription prior to the effective date of this table, your fees and

costs may be different.

Last Updated: March 6, 2024

*Valid as of February 11, 2022

Flight Pass

Flight Pass Pro

Monthly Subscription Fee

(inclusive of tax)

$49.00

$99.00

$189.00

$199.00

$399.00

$749.00

Roundtrip Flight Credits Received per

Month

0.5

Subscription Cost per Trip

$98.00

$99.00

$94.50

$398.00

$399.00

$374.50

Total Roundtrip Flight Cost @ Booking

2 x ($0.01 fare + $15.10 taxes & fees)

$30.22

Total Cost per Trip

$128.22

$129.22

$124.72

$428.22

$429.22

$404.72

Roundtrip Flight Credits Received per

Year

Total Cost per Year

$769.32

$1,550.64

$2,993.28

$2,569.32

$5,150.64

$9,713.28

Total Cost per Month

$64.11

$129.22

$249.44

$214.11

$429.22

$809.44

Payment Process

Monthly Payments

By joining Flight Pass, the subscriber agrees to 12 monthly, automated payments at the stated price at

sign-up. The subscriber specifies the credit card to be used for the monthly payments during the sign-up

process. This credit card can be updated after sign-up by logging into the Flight Pass account and

updating the credit card information on file. Subscriptions are automatically renewed each month

during the subscription term and the credit card on file will be billed accordingly. It is the responsibility

of the subscriber to ensure the subscription is renewed successfully each month. Renewals will be

processed on the 1

of each month, regardless of when the original sign-up and payment was made.

If a monthly payment is not successful, the subscriber will be alerted. If after 4 automatic attempts a

successful payment cannot be made, automatic attempts will cease and the subscriber will be required

to update their credit card on file and request another attempt. Any outstanding balance due will be

charged at billing, up to and including prior months’ balances where payments were unsuccessful and

unresolved.

Flight Reservations Payments

The credit card used to pay for flight fares, taxes, and fees is specified during the booking checkout

process. The subscriber must enter a valid credit card at booking and payment must be successful for a

reservation to be created.

Last Updated: March 6, 2024

Credits

Deposit

Upon successful payment each month of the monthly membership fees, credits for roundtrip flights will

be deposited into the subscriber’s Flight Pass account. The number of such credits, and the frequency

they are deposited into a user’s account, vary according to the options chosen by the subscriber during

initial sign-up.

During such time that successful payment cannot be made, credits will not be deposited into an account

and redemption of credits for roundtrip tickets will not be available.

Validity

Credits are valid up to the indicated expiration date assigned to each credit. The expiration date for each

credit is the date by which that credit must be redeemed to book a future ticket on Alaska Airlines; the

expiration date is not the date by which a ticket must be flown. If a credit is redeemed and a reservation

created, and that reservation is cancelled prior to the credit’s expiration date, the credit is still valid and

may be redeposited into the subscriber’s account. The subscriber must call Alaska Airlines to process the

flight cancellation and request credit redeposit. The redeposit process may take up to 48 hours to

complete. The expiration date of the original credit applies to a redeposited credit.

Forfeiture

If a credit is not redeemed prior to the expiration date that credit is forfeit. Credits cannot be rolled-over

to future periods. If a credit is redeemed prior to expiration, but the reservation created by that credit is

later cancelled after the credit’s expiration date, that credit is forfeit and cannot be redeposited into the

subscriber’s account.

Flights

Routes & Carriers

Flight Pass credits can be redeemed for travel on nonstop Alaska Airlines flights within California and

between California and Nevada, Arizona or Utah. Flights may be operated by Alaska Airlines, Horizon Air,

or SkyWest Airlines. Only nonstop flights may be selected; no connections are permitted. Roundtrips

must be between two airports; open jaw itineraries are not permitted. Flight Pass credits may not be

redeemed for travel on other airlines, including partners, or on Alaska Airlines flights beyond the

specified routes.

Advanced Purchase Requirement

The minimum advance purchase required is specified at program sign-up according to the options

selected by the subscriber. Credits may be redeemed for flights between that advance purchase date

and up to 90 days in the future. The outbound leg of a roundtrip flight must begin within 90 days of

booking. The return leg of a roundtrip flight may be booked up to 104 days from booking.

Last Updated: March 6, 2024

Reservations

Booking

Subscribers redeem credits and create reservations by using the Flight Pass website. After logging into

their account and searching for the desired roundtrip flights, the subscriber selects their desired flights,

agrees to pay any associated fares, taxes, and fees for those flights, and enters billing information. Upon

successful payment a reservation is created. In case of any error regarding the flight payment, the

reservation will be placed in "HOLD" status, and the customer must contact Alaska Airlines to complete

the transaction.

Reservations cannot be made within 2 hours of a flight’s departure. All advance purchase rules of the

selected subscription plan apply. In the case of misuse of subscription, Alaska Airlines reserves the right

to cancel reservations made by the offending subscription.

Passenger

The reservation is created for the passenger specified at initial program sign-up. No name changes or

transfers are allowed.

Changes

Guest-initiated changes to reservations are permitted according to the terms laid out in this document.

All changes to an itinerary must be made by calling Alaska Airlines.

Changes to flights with the same routings and with the same classes of service available are allowed. The

new flights must be within 90 days of the original booking date/credit redemption date and must also

meet the AP requirements of the subscription. Changes to flights with new routings or to flights with the

same routing but with different classes of service available are also permitted. For these changes the

guest must pay any difference in fare and any excess ticket value will be returned to the guest as an

eWallet credit. EWallet credits are separate from the Flight Pass program and cannot be used to book

future Flight Pass reservations or pay monthly Flight Pass fees. The new flights must be within 90 days of

the original booking date/credit redemption date and must also meet the AP requirements of the

subscription.

Cancellations

Guest-initiated cancellation of Flight Pass reservations are permitted according to the terms in this

document. Reservations may be cancelled online at www.AlaskaAir.com or by calling Alaska Airlines.

When permitted, redeposit of Flight Pass credits can only done by calling Alaska Airlines.

If the date of the cancel request occurs within the validity period of the credit that was redeemed to

create the booking, the reservation may be cancelled and the Flight Pass credit may be redeposited into

the subscriber’s account. Requests for credit redeposit must be made by calling Alaska Airlines. The

redeposited credit will have the same terms and expiration as the original credit. The redeposit process

may take up to 72 hours to complete. The ticket value of the cancelled reservation will be returned to

Last Updated: March 6, 2024

the guest as an eWallet credit. EWallet credits are separate from the Flight Pass program and cannot be

used to book future Flight Pass reservations or pay monthly Flight Pass fees.

If the date of the cancel request occurs after the expiration date of the credit that was redeemed to

create the booking, the reservation may be cancelled but the Flight Pass credit will not be redeposited

into the subscriber’s account. The ticket value of the cancelled reservation will be returned to the guest

as an eWallet credit. EWallet credits are separate from the Flight Pass program and cannot be used to

book future Flight Pass reservations or pay monthly Flight Pass fees.

Loyalty Miles

Reservations booked using Flight Pass may only earn miles in the Alaska Airlines Mileage Plan program.

No miles may be earned as part of any other airline program, including those of Alaska Airlines’ partners.

Fare Rules

Specific fare rules pertaining to your purchased Flight Pass ticket can be found by visiting

www.AlaskaAir.com and viewing your trip details.

 Tickets are nonrefundable.

 Fares and availability are subject to change without notice until purchased.

 If you are unable to travel, you must notify us before the flight departs. If you do not, we will

cancel your trip and your fare will not be available for future use

Flight Pass

Flight Pass Pro

Advance Purchase

14 Days

0 Days

Blackout Dates

Changes

Allowed

Fees

No change fee

Min/Max Stay

Roundtrip

Required

Open Jaw

Not Allowed

Refunds

Standby

Not Allowed

Stopovers

Not Allowed

Ticketing Restrictions

Changes to a reservation must be made at least 10 minutes prior to departure. Changes are only

permitted to flights within 90 days of the original booking date and are subject to the other terms and

conditions set forth in this document.

All reservations must be roundtrip tickets. One-way tickets are not permitted.

Standby is not allowed on most tickets. Some exceptions apply. Please see fare rules specific to the

purchased ticket for more details.

Last Updated: March 6, 2024

Membership Cancellation

The subscription cannot be cancelled by the subscriber during the mandatory period of 12 months.

Following the mandatory 12-month period the subscriber may choose to cancel his/her subscription. It

is the responsibility of the subscriber to cancel; unless otherwise requested the Flight Pass will continue

to renew each year. Payment terms for the new 12-month period, beginning with the 13

month, are

subject to change. Any new terms will be communicated to the subscriber in advance of the new term

beginning.

Cancellations at the end of each subscription term may be requested via the Flight Pass website or by

calling Alaska Airlines.

In case the customer initiates a bank clarification (chargeback) with his/her banking institution regarding

the recurring charge of the Flight Pass subscription, he will not be able to use said subscription nor any

of the flights acquired until such process is completed and the corresponding payment of the

subscription is made, in order for it to be fully paid and valid.

Alaska Airlines reserves the right to cancel subscriptions for any reason and prevent future sign-ups for

any reason.

Privacy

Members may view Alaska Airlines most up-to-date privacy notice, including opt-out options, at

www.AlaskaAir.com.

The member's name, address, telephone number and Mileage Plan account number should be included

in all written communications. Additional information may be requested to verify membership in

telephonic communications. Alaska Airlines will not request your account password over the phone.

Limitations on Damages

IN NO EVENT SHALL ALASKA AIRLINES OR THEIR RESPECTIVE OFFICERS, DIRECTORS AND EMPLOYEES BE

LIABLE TO ANY MEMBER, OR ANYONE CLAIMING THROUGH A MEMBER, FOR ANY DIRECT, INDIRECT OR

CONSEQUENTIAL DAMAGES ARISING OUT OF ACTS OR OMISSIONS BY ALASKA AIRLINES, HORIZON AIR,

SKYWEST AIRLINES, ANY MILEAGE PLAN PARTNER OR ANY MILEAGE PLAN MEMBER IN CONNECTION

WITH THE MILEAGE PLAN. IF ALASKA AIRLINES AND/OR ANY MILEAGE PLAN PARTNER IMPROPERLY

DENIES A MEMBER MILEAGE CREDIT, TRAVEL AWARD OR SOME OTHER BENEFIT, THE MEMBER'S

EXCLUSIVE REMEDY SHALL BE THE ISSUANCE OF THE IMPROPERLY DENIED CREDIT, AWARD OR BENEFIT,

IF AVAILABLE, OR SUCH ALTERNATIVE, COMPARABLE BENEFIT AS DETERMINED BY ALASKA AIRLINES IN

ITS SOLE DISCRETION.