Is This Time Different? The Opportunities and Challenges of Artificial Intelligence
Jason Furman
Chairman, Council of Economic Advisers
Remarks at AI Now: The Social and Economic Implications of Artificial Intelligence
Technologies in the Near Term
New York University
New York, NY
July 7, 2016
This is an expanded version of these remarks as prepared for delivery.
Much of the debate about the economic impact of artificial intelligence (AI) centers on the
question of whether this time will be different. Some optimists argue that AI is no different than
technologies that came before it and that centuries of fears that machines will replace human
labor have proven unfounded, with machines instead creating previously unimagined jobs and
raising incomes. Others argue that AI is differentby replacing cognitive tasks, it could render
much of human employment redundant, leading to mass unemployment in the eyes of the
pessimists or historically unparalleled freedom for leisure in the eyes of the optimists. As I will
argue this morning, I see little reason to believe that the economic impact of AI will be very
different from previous technological advances. But unlike many of the optimists, I do not find
that similarity fully comforting, as technological advances in recent decades have brought
tremendous benefits but have also contributed to increasing inequality and falling labor force
participation. However, as I will emphasize this morning, the effects of technological change on
the workforce are mediated by a wide set of institutions, and as such, policy choices will have a
major impact on actual outcomes. AI does not call for a completely new paradigm for economic
policy—for example, as advocated by proponents of replacing the existing social safety net with
a universal basic income (UBI) —but instead reinforces many of the steps we should already be
taking to make sure that growth is shared more broadly.
But before turning to concerns about some of the possible side effects from AI, I want to start
with the biggest worry I have about it: that we do not have enough of AI. Our first, second and
third reactions to just about any innovation should be to cheer it—and ask how we get more of it,
the issue I will discuss first in my remarks. But I will then discuss the potential labor market
downsides of AI. Finally, I will conclude with the role of public policy in addressing these
issues—both helping to advance AI while ensuring that more people share in the benefits of it,
two goals that are ultimately complementary.
Why We Need More Artificial Intelligence
I sometimes experience whiplash moving back and forth between conversations of economists
who are worried about the lack of measured productivity growth and technologists who see
transformative change all around us. It may not shock you that I am with the economists on this
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one. Measured productivity growth has slowed in 30 of the 31 advanced economies, slowing
from a 2 percent average annual growth rate from 1994 to 2004 to a 1 percent average annual
growth rate from 2004 to 2014. Notably, the United States still has the fastest productivity
growth of any G-7 country, with annual productivity growth of 1.1 percent from 2004 to 2014 as
compared to 2.3 percent from 1994 to 2004, as shown in Figure 1.
Figure 1
There are many reasons to believe that the official statistics fail to capture the full range of
productivity improvements, so the 1.1-percent estimate likely understates U.S. productivity
growth from 2004 to 2014. But so, too, does the 2.3-percent figure understate productivity
growth from 1994 to 2004, a period that witnessed the de facto invention of the World Wide
Web and its associated uses for search, ecommerce, email and much more—not to mention the
widespread adoption of cellphones and invention of mobile email. Recent research has
confirmed that there is little reason to doubt the magnitude of the reduction in productivity
growth, including pointing out that the slowdown has also occurred in well-measured industries
(Byrne, Fernald, and Reinsdorft 2016; Syverson 2016).
The slowdown in productivity growth has had profound consequences, contributing to slower
growth in real wages and increasing our long-run fiscal challenges. It is outside the scope of
these remarks to discuss all of the causes of the productivity slowdown, but suffice it to say that
weak business investment has been part of the issue but that the pace of innovation also seems to
have slowed.
1
This may seem counterintuitive given all the excitement around new
innovations—including in robotics, AI, and automation more generally—but as exciting as these
innovations may be, they still represent only a tiny fraction of our lives when compared to other
sectors of the economy like housing, retail, education, and health.
1
The productivity slowdown is discussed more fully in Furman (2016b) and Chapter 2 of the 2016 Economic Report
of the President.
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That said, the technology sector of our economy is making important contributions to
productivity growth. A 2015 study of robots in seventeen countries found that they added an
estimated 0.4 percentage point on average to those countries’ annual GDP growth between 1993
and 2007, accounting for a bit more than one-tenth of those countries’ overall GDP growth
during that time (Graetz and Michaels 2015). Moreover, since 2010, worldwide shipments of
industrial robots have increased dramatically, as shown in Figure 2, potentially signaling even
more productivity growth in the future.
Figure 2
Relatedly, there has been dramatic progress in recent years in AI and its application in a diverse
set of areas. For example, companies are using AI to analyze online customer transactions in
order to detect and stop fraud, and, similarly, social networking sites are using it to detect when
an account may have been hijacked. Thanks to AI, web search applications are now more
accuratefor example, by correcting for manual entry errorthereby reducing costs associated
with search. In radiology, where doctors must be able to examine radiological images for
irregularities, AI's superior image processing techniques may soon be able to provide more
accurate image analysis, expanding the potential for earlier detection of harmful abnormalities
and reducing false positives, ultimately leading to better care.
AI is also making inroads in the public sector as well. For example, predictive analytics has great
potential to improve criminal justice procedures, although it must be used responsibly to avoid
bias. Charlotte-Mecklenburg, North Carolina is using predictive analytics to help inform pre-trial
release decisions, something supported by the President’s Data Driven Justice Initiative as a way
to reduce both recidivism rates and the jail population (White House 2016a). Though some
believe that AI removes bias from decision-making, we have to remember that imperfect human
beings, with their own biases, write the algorithms and have collected and analyzed the data over
time. As noted in the Executive Office of the President (2016) report Big Risks, Big
Opportunities: the Intersection of Big Data and Civil Rights, it is important for us to be
cognizant of and correct for the ways past bias can impact the future of AI.
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However, while AI research has been underway for decades, recent advances are still very new,
and, as a result, AI has not had a large macroeconomic impact, at least not yet. The most recent
major progress in AI has been in deep learning, a powerful method but one that must be applied
in a customized way for each application. To foreshadow a point I will make below, it is notable
that the recent advances in deep learning built on research on neural nets by university labs
which was largely funded by the Defense Advanced Research Projects Agency (DARPA) and
other government agencies in the 1980s and 1990s. Even though we have not made as much
progress recently on other areas of AI, such as logical reasoning, the advancements in deep
learning techniques may ultimately act as at least a partial substitute for these other areas.
While AI has an advantage over humans in many respects, humans still maintain a substantial
advantage over AI for tasks that involve social intelligence, creativity, and general intelligence.
For example, AI today can do decent translations but cannot come close to what a human can do
with his or her knowledge of both languages, social and cultural context, and sense of the
author's argument, emotional states, and intentions. As it stands, even the most popular machine
translator still fails to reach the accuracy of a human translator.
We have had substantial innovation in robotics, AI, and other areas in the last decade. But we
will need a much faster pace of innovation in these areas to really move the dial on productivity
growth going forward. I do not share Robert Gordon’s (2016) confidently pessimistic predictions
or Erik Brynjolfsson and Andrew Mcafee’s (2014) confidently optimistic ones because past
productivity growth has been so difficult to predict. I take some solace from the evidence that
major new inventions like electricity have manifested themselves in the past in successive waves
of added productivity growth, a pattern that could repeat itself in the future (Syverson 2013).
More importantly, as interesting as the endless debate over the future of productivity growth is, it
is considerably less interesting and important than the question of what we can do about it, a
question to which I will return in the final part of this talk.
Past Innovations Have Sometimes Increased Inequalityand the Indications Suggest AI
Could Be More of the Same
Advanced economies have seen vast amounts of innovation in the last three centuries. Most of
the kinds of jobs that existed in the 1700s do not exist today, but jobs no one could have
imagined then have taken their place. As a result, over long periods of time it has generally been
the case that about 95 percent of the people in the United States who want a job at a given point
in time can find one—despite massive changes in technology.
Although labor markets do not function like the stylized models for a commodities like wheat
that populate economics textbooks, within broad parameters the basic operation of supply and
demand is the mechanism that makes sure that just about everyone who wants a job can find one.
For this to happen, however, wages need to adjust to make supply equal to demand. In recent
decades, much of that adjustment in wages has been in the form of a large decline in wages for
low-skilled workers relative to high-skilled workers. From 1975 until 2014, those with a high
school degree watched their relative wages fall from over 80 percent of the amount earned by
full-time, full-year workers with at least a college degree to less than 60 percent (CEA 2016b).
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My worry is not that this time could be different when it comes to AI, but that this time could be
the same as what we have experienced over the past several decades. The traditional argument
that we do not need to worry about the robots taking our jobs still leaves us with the worry that
the only reason we will still have our jobs is because we are willing to do them for lower wages.
One indication of the impact of automation on inequality comes from the work of Carl Frey and
Michael Osbourne (2013). Frey and Osbourne’s headline result is that approximately 50 percent
of U.S. jobs are at risk of being replaced by automation. This estimate has launched a debate,
with, for example, researchers at the OECD (Arntz and Zierahn 2016) estimating that 9 percent
of jobs are at risk of being replaced by automation. But let us ignore the debate around the
headline results and instead treat Frey and Osbourne as a plausible but admittedly highly
uncertain guess of what occupations will come under pressure from technology. At the Council
of Economic Advisers, we ranked these occupations by wages and found that, according to the
Frey and Osbourne analysis, 83 percent of jobs making less than $20 per hour would come under
pressure from automation, as compared to 31 percent of jobs making between $20 and $40 per
hour and 4 percent of jobs making above $40 per hour (see Figure 3).
Figure 3
Even if the exact numbers are somewhat off, the relative magnitudes are massive. To the degree
that wages and skills are correlated, this means a large decline in the demand for less-skilled jobs
and little decline in the demand for higher-skilled jobs. This result points to a shift in the impact
of automation on the labor market. At points in the past, automation led to a so-called
polarization of the labor market because jobs requiring a moderate skill levelwhich historically
included bookkeepers, clerks, and certain assembly-line workerswere easier to routinize,
although more recently that process of polarization appears to have stopped (Autor 2014;
Schmitt, Schierholz, and Mishel 2013). Conversely, higher-skill jobs that use problem-solving
capabilities, intuition, and creativity, as well as lower-skill jobs that require situational
adaptability and in-person interactions, were less easy to routinize. If anything, the new trends
could put more pressure on earnings inequality. We are already seeing some of this play outfor
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example, when we go shopping and take our groceries to a kiosk instead of a cashier, or when we
call a customer service help line and interact with an automated customer service representative.
It would be wrong, however, to believe that inequality is purely a function of technology.
Relative wages do depend in part on the demand for labor, which is partially a function of
technology. However, they also depend on the supply of different levels of skill—in other words,
the distribution of educational attainment (Goldin and Katz 2008)—and also on institutional
arrangements that affect wage setting, such as collective bargaining (Western and Rosenfeld
2011).
Technology, in other words, is not destiny. Many countries have experienced similar
technological change as the United States, yet over the last four decades the United States has
seen both a greater increase in income inequality and higher overall levels of inequality than
other major advanced economies, as shown in Figure 4. When it comes to inequality—and, as I
will note in a moment, to the labor market more broadlyinstitutions and policies can help
determine whether and to what extent changes in technology shape economic outcomes.
Figure 4
The Long-term Decline in the Labor Force Participation Rate Raises Other Concerns
About the Potential Impact of AI
Moreover, the experience of the U.S. labor market over the last half century raises questions
around even this (relatively) optimistic view that we can avoid large-scale job losses at the
expense of greater inequality. The fact that the labor force participation rate for men between the
ages of 25 and 54 has declined steadily from a high of 98 percent in the 1950s to 88 percent
today raises important doubts about the complacency about full employment as a general state of
the economy. As discussed in detail in a recent report by the Council of Economic Advisers
(2016b), the decline in the labor force participation rate has been concentrated among men with a
high school degree or less and has coincided with a decline in their relative wages. This decline
2015
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suggests that decreasing labor force participation among this group is a manifestation of reduced
labor demand, resulting in both fewer employment opportunities and lower wages for less-skilled
men. Technological advances, including the increasing use of automation, may partly account for
this decline in demand for less-skilled labor, with globalization likely contributing as well.
(I focus on prime-age men here because I believe their experience over the past six decades to be
the best historical parallel for future effects of technological change on participation in the
workforce for both men and women. In the second half of the 20
th
century, prime-age women's
participation rose sharply, as social and cultural changes in the decades following World War II
swamped any negative effects on participation due to technological change. It is important to
note, however, that prime-age women's participation has fallen in the last decade and a half,
paralleling the earlier experience of prime-age men.)
The concern is not that robots will take human jobs and render humans unemployable. The
traditional economic arguments against that are borne out by centuries of experience. Instead, the
concern is that the process of turnover, in which workers displaced by technology find new jobs
as technology gives rise to new consumer demands and thus new jobs, could lead to sustained
periods of time with a large fraction of people not working. The traditional economic view is
largely a statement about long-run equilibrium, not about what happens in the short-to-medium
term. The fall in the labor force participation rate suggests that we must also think carefully
about short-run dynamics as the economy moves towards this long-run equilibrium. In the short
run, not all workers will have the training or ability to find the new jobs created by AI.
Moreover, this “short run” (which is a description of where the economy is in relation to
equilibrium, not a description of a definite length of time) could last for decades and, in fact, the
economy could be in a series of “short runs” for even longer.
As a result, AI has the potential—just like other innovations we have seen in past decades—to
contribute to further erosion in both the labor force participation rate and the employment rate.
This does not mean that we will necessarily see a dramatically large share of jobs replaced by
robots, but even continuing on the past trend of a nearly 0.2-percentage-point annual decline in
the labor force participation rate for prime-age men would pose substantial problems for millions
of people and for the economy as a whole.
As in the case of inequality, however, we should not interpret this as technological determinism.
While most other advanced economies have seen declines in prime-age male labor force
participation, the decline in the United States has been steeper than in almost every other
advanced economy, as shown in Figure 5. Part of the reason may be that U.S. labor market
institutions are less supportive of participation in the workforce than other countries’ (CEA
2016b).
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Figure 5
There is no reason the economy cannot generate substantial levels of employment at much higher
levels of technology and productivity than we have today. What matters, however, is how our
labor market institutions cope with these changes, help support the creation of new jobs, and
successfully match workers to them. Some of the policies along these lines proposed by the
President were discussed extensively in the same recent CEA report, and include expanding
aggregate demand, increasing connective tissue in labor markets, reforming taxes to encourage
work, and creating more flexibility for workers (CEA 2016b). Other policy responses include
expanding education and training so more people have skills that complement and benefit from
innovations, increasing the progressivity of the tax system to make sure that everyone shares in
the overall benefits of the economy, and expanding institutional support for higher wages,
including a higher minimum wage and stronger collective bargaining and other forms of worker
voice (Furman 2016a).
Replacing the Current Safety Net with a Universal Basic Income Could Be
Counterproductive
Fears of mass job displacement as a result of automation and AI, among other motivations, have
led some to propose deep changes to the structure of government assistance. One of the more
common proposals has been to replace some or all of the current social safety net with a
universal basic income (UBI): providing a regular, unconditional cash grant to every man,
woman, and child in the United States, instead of, say, Temporary Assistance to Needy Families
(TANF), the Supplemental Nutrition Assistance Program (SNAP), or Medicaid.
While the exact contours of various UBI proposals differ, the idea has been put forward from the
right by Charles Murray (2006), the left by Andy Stern and Lee Kravitz (2016), and has been a
staple of some technologists’ policy vision for the future (Rhodes, Krisiloff, and Altman 2016).
The different proposals have different motivations, including real and perceived deficiencies in
the current social safety net, the belief in a simpler and more efficient system, and also the
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premise that we need to change our policies to deal with the changes that will be unleashed by AI
and automation more broadly.
The issue is not that automation will render the vast majority of the population unemployable.
Instead, it is that workers will either lack the skills or the ability to successfully match with the
good, high paying jobs created by automation. While a market economy will do much of the
work to match workers with new job opportunities, it does not always do so successfully, as we
have seen in the past half-century. We should not advance a policy that is premised on giving up
on the possibility of workers’ remaining employed. Instead. our goal should be first and foremost
to foster the skills, training, job search assistance, and other labor market institutions to make
sure people can get into jobs, which would much more directly address the employment issues
raised by AI than would UBI.
Even with these changes, however, new technologies can increase inequality and potentially
even poverty through changes in the distribution of wages. Nevertheless, replacing our current
antipoverty programs with UBI would in any realistic design make the distribution of income
worse, not better. Our tax and transfer system is largely targeted towards those in the lower half
of the income distribution, which means that it works to reduce both poverty and income
inequality. Replacing part or all of that system with a universal cash grant, which would go to all
Americans regardless of income, would mean that relatively less of the system was targeted
towards those at the bottom—increasing, not decreasing, income inequality. Unless one was
willing to take in a much larger share of the economy in tax revenues than at present, it would be
difficult both to provide a common amount to all individuals and to make sure that amount was
sufficient to cover the needs of the poorest households. And for any additional investments in the
safety net that one would want to make—and the President has proposed numerous such
investments—one must confront the same targeting question.
Finally, some of the motivation for UBI has nothing to do with future technological
developments. Instead, some UBI proponents have put forward the argument that it would be
simpler, fairer and less distortionary than the social assistance system we have today. This is not
the space to go into great detail on this, but suffice it to say that today’s system could be
improved, and the President has proposed a number of improvements to social assistance
programs (OMB 2016). But at the same time, a wave of recent research has found that many of
the common criticism of these programsfor example, that they discourage work, or that they
do little to reduce povertyhave been greatly overstated, and a number of programs—including
nutritional assistance, Medicaid, and the Earned Income Tax Credit (EITC)—have important
benefits for the long-run earnings, health and educational attainment of children who grow up in
recipient households.
2
This is not to say that we should not make the tax-and-transfer system more progressive—just
that we need to match our ambitions to the revenue available and to build on what is already
successful in our social safety net.
2
See CEA (2014) for a survey of research on anti-poverty programs and Furman and Ruffini (2015) for a summary
of research the long-term benefits of anti-poverty programs.
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What Government Can Do to Advance AI and to Ensure that All Americans Share its
Benefits
With or without AI, we would have a lot to do to address high levels of inequality and the falling
labor force participation ratewhich is the motivation for several of the President’s proposals
that I referenced earlier. To the degree that we are optimistic about AI, that should increase our
motivation to undertake these changes. But there is little basis for believing that AI should
dramatically change the overall direction or goals of our current policies.
Despite the labor market challenges we may need to navigate, my bigger worry is that we will
not invest enough in AI. And public policy can play a role here. To be sure, the private sector
will be the main engine of progress on AI. In 2015 the private sector invested $2.4 billion on AI,
as compared to the approximately $200 million invested by the National Science Foundation
(NSF).
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The government’s role should include policies that support research, foster the AI
workforce, promote competition, safeguard consumer privacy, and enhance cybersecurity. As I
will point out in turn, these policies will not only help consumers, but would also benefit firms
and ultimately lead to stronger economic growth.
Basic Research
In 2015, American businesses devoted almost 1.8 percent of GDP to research and development,
the highest share on record. But government investments in R&D have fallen steadily as a share
of the economy since the 1960s. While business investment is critical, it is not sufficient. Basic
research discoveries often have great social value because of their broad applicability, but there
tends to be underinvestment in basic research by private firms because it is difficult for a private
firm to appropriate the gains from such research. In fact, while the private sector accounts for
roughly two-thirds of all spending on R&D, it is important to keep in mind that it largely invests
in applied research while the Federal government provides 60 percent of the funding for basic
research.
As a result, in the absence of public investment, aggregate R&D investment (not only basic
research but also applied research and experimental development) is bound to fall short of what
is socially optimal (Nelson 1959). In fact, recent analysis suggests that the socially optimal level
of R&D investment—the amount that would produce the greatest rate of economic growth—is
two to four times greater than actual spending (Jones and Williams 1998; Bloom, Schankerman,
and Van Reenen 2013; Akcigit, Hanley, and Serrano-Velarde 2013). This gap is particularly
large for basic research, since its role as the “seed corn” of future innovations means that it
generates the largest spillovers.
In the past, government-funded research has been the catalyst for many of the AI technologies
that we know today. For example, starting in 2004 DARPA has held several long-distance,
3
For private funding see https://www.cbinsights.com/blog/artificial-intelligence-funding-trends/#funding. For
public funding see http://www.nsf.gov/about/budget/fy2017/pdf/18_fy2017.pdf. According to the NSF, in 2015
there was $194.58 million in funding for the NSF Directorate for Computer and Information Science and
Engineering’s Division of Information and Intelligent Systems (IIS), much of which is invested in research on AI.
These figures do not include investment by other agencies, including Department of Defense.
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driverless car competitions. These Grand Challenges have awarded cash prizes for innovations
for autonomous cars and have been widely credited with dramatically accelerating their progress.
More recently, the government has been investing in public-private partnerships such as the
Smart Manufacturing Innovation Institute that is working to build U.S. leadership in smart
collaborative robots (White House 2016b).
Looking forward, we will need to ensure that government continues to provide this same sort of
support to emerging AI technologies. The President’s Fiscal Year 2017 budget request includes a
4-percent increase in overall R&D funding from 2016, with proposals to increase both
discretionary and mandatory funding. In addition, the President has proposed to expand and
simplify the Research and Experimentation tax credit, an effective incentive for businesses to
increase their often more applied research.
A Workforce to Develop AI
It may be computers that ultimately beat the world champions won at Jeopardy, chess, and go
but these computers were built and programmed by teams of humans. And human learning and
skills will continued to be critical if we are to have more AI. This, in turn, depends on our policy
choices. One of those is education. Government support for basic research does not just
contribute to research, it also makes universities a more attractive place to conduct that
research—helping to stem some of the drain from universities to the private sector by researchers
looking not just for higher salaries but also for greater ability to undertake research. This, in turn,
not only helps produce more research but also enables universities to continue training students
to make advances in areas like deep learning.
Another way high-skill workers can enter the labor market is through immigration, and recent
evidence shows that the contribution of skilled migration to innovation has been substantial. For
example, Peri, Shih, and Sparber (2014) find that inflows of foreign science, technology,
engineering, and mathematics (STEM) workers explain between 30 and 50 percent of the
aggregate productivity growth that took place in the United States between 1990 and 2010. This
suggests that we should increase the number of visas—which is currently capped by
legislationto allow more high-skilled workers to come into the country.
Finally, the policy steps that I referenced when discussing inequality and labor force
participation would not just help address some of the potentially problematic side effects of AI—
they could also contribute to AI’s progress itself. Advancing AI will require as many brilliant
ideas and innovations as possible, and when a fraction of the population is disadvantaged from
contributing based on their income or perceptions about their gender or race and ethnicity
issues that can be especially important in softwareit reduces both the pool of available talent
and the pace of innovation. Moreover, a workforce that is better trained to take advantage of AI
in their jobs will also increase the demand for the development of AI—and accelerate its
progress. Some of the Administration’s recent programs will help. For example, the bipartisan
Workforce Innovation and Opportunity Act, which President Obama signed into law in July
2014, consolidates existing funding initiatives, helps retrain workers in skills for which
employers are looking, and matches those workers to employers. In addition, in March 2015, the
Administration launched the TechHire initiative, which aims to equip 17-to-29 year-olds with
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skills necessary for jobs in information technology fields, including software development,
network administration, and cybersecurity.
Competition
Competition from new and existing firms has always played an important role in the creation and
adoption of new technologies and innovations, and this is no different in the case of AI. Startups
are a critical pathway for the commercialization of innovative new ideas and products. Startups,
or the possibility of entry by a startup, also incentivize established firms to innovate and reduce
costs. More than 50 years ago, the Nobel Prize-winning economist Kenneth Arrow (1962)
argued that a monopolist may have relatively weak incentives to innovate, since its innovations
do not allow it to “steal” business from competitors. On the other hand, competition pushes firms
to invest in new technologies that help to lower costs, and also to invest in innovations that can
lead to improvements in the quality of existing products.
The rapid evolution of technology can pose challenges for developing sound pro-competition
policies, both in terms of defining the scope of the market and assessing the degree of
contestability or the possibilities for disruption. For example, while it is probably too early to
assess the role of AI in competition policy, one might imagine that when a large incumbent has
access to most of the customer data in the market, it is able to use AI to refine its products better
than any potential entrant could hope, and can thereby effectively foreclose entry. Treating
consumer data as a critical resource may therefore be an effective remedy, though making
consumer data “open” also requires that robust privacy protections are in place. But we should
not overstate these challenges, as they have been present in traditional markets. Moreover, some
past “disruptions” were themselves at least in part enabled by government policies aimed at
promoting competition.
As a result, antitrust authorities such as the Department of Justice and Federal Trade
Commission (FTC) continue to play a vital role in enforcement of antitrust policy. Moreover,
U.S. antitrust agencies (including sector-specific regulators, such as the Federal Communications
Commission and the Department of Transportation), have recently pursued creative approaches
to merger review, whereby mergers have been able to proceed conditional on ensuring equitable
access to critical resources to compete in given markets. These actionswhich span the wireless
mobile service, wireline broadband, technology manufacturing, and aviation industries, to name
a fewrepresent a relatively novel and effective supplement to takeover reviews.
Privacy
As society becomes more and more reliant on technology, and on AI in particular, consumers
have begun to share more and more data, and companies are collecting more data about users’
activities both on- and offline. While consumers may be willing to part with personal
information as part of the price of engaging in a digital transaction, it is not clear that they
always have the relevant information about all of the associated tradeoffs involved in a digital
transaction. Even if consumers understand the various tradeoffs involved when personal
information is shared in order to access a tailored product or service at a point in time, it could be
unclear how that data will subsequently be used by the firm or other firms. This is made even
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more difficult because, thanks to AI, data is being created, analyzed, and used in new ways not
previously imagined by consumers, firms and governments.
As highlighted in a 2014 FTC report, there is generally a lack of transparency about what firms
do with their customers’ data, and about how much control customers may or may not have over
this data.
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Thus, one role that governments may increasingly have to consider embracing is in
setting transparency rules surrounding firms’ collection and use of consumer data. If structured
correctly, these rules could allow consumers to stand a better chance of making informed choices
about surrendering their data beyond the user agreements that appear to be the industry standard
today. Transparency may not be enough in some cases, and the government may also need to
consider whether there are uses of the data that should be restricted or prohibited.
The rapidly evolving landscape surrounding privacy of firms’ use of individuals’ data highlights
the importance of the President’s robust privacy agenda. The Administration has been very
active on consumer privacy issues over the past seven years, working in a range of ways, from
multi-stakeholder efforts to the Consumer Privacy Bill of Rights, the 90 Day Big Data and
Privacy Review, and 2016’s Big Data: A Report on Algorithmic Systems, Opportunity, and Civil
Rights.
Cybersecurity
Finally, some of the biggest risks facing consumers, firms, and governments alike are identity
theft and data breaches. AI has the potential to help detect fraud and combat cyber intrusions, but
it also could be used for malign purposes—and its widespread adoption could raise the severity
of the cyberattacks that do end up succeeding.
Enhanced information security can help reduce identity theft, but the tradeoff between security
and efficiency may result in fewer security protections being put in place then are expected or are
necessary. Security is costly, and at some point the benefits from additional security outweigh
the costs. A firm’s decision about the point at which the benefits outweigh the costs could very
well be different than the social optimum. One reason for this discrepancy is that an individual
firm does not bear all the costs of a security breach, as many of these costs are distributed across
an entire network of individuals. Another reason for this discrepancy is asymmetric information,
whereby it is hard for the buyer to evaluate the security of the products sold by the seller.
To help address these challenges, the Administration has devised an approach that leverages the
cybersecurity capabilities of the Government, businesses, and individuals. Earlier this year, the
President announced his Cybersecurity National Action Plan, which brings together over seven
years’ worth of efforts across the public and private sector on this complex issue. As part of this
plan, the President established a bipartisan Commission on Enhancing National Cybersecurity,
comprised of top thinkers in this area from outside the government, and a public outreach
campaign in partnership with the private sector to empower Americans to take additional steps
necessary to secure their online accounts and data. Critical to this effort is $19 billion in
cybersecurity funding requested by the President, a more than 35-percent increase over current
4
For example, in many cases, consumers are not allowed to update or even correct inaccurate data (FTC 2014, p.
vii).
14
funding levels. In addition, the President’s BuySecure Initiative provides consumers with more
tools to secure their financial future by assisting victims of identity theft, improves the
Government’s payment security as a customer and a provider, and accelerates the transition to
stronger security technologies and the development of next-generation payment security tools.
Finally, DARPA has established a Cyber Grand Challenge that seeks to automate cyber defense,
fielding the first generation of machines that can discover, prove and fix software flaws in real-
time, without any assistance. If successful, the speed of autonomy could someday blunt the
structural advantages of cyber attackers.
Conclusion
AI is one of many areas of innovation in the U.S. economy right now. At least to date, AI has not
had a large impact on the aggregate performance of the macroeconomy or the labor market. But
it will likely become more important in the years to come, bringing substantial opportunities
and our first impulse should be to embrace it fully. The biggest worry I have about AI is that we
will not have enough of it, and that we need to do more to make sure we can continue to make
groundbreaking discoveries that will raise productivity growth, improving the lives of Americans
and people throughout the world. However, it is also undeniable that like technological
innovations in the past, AI will bring challenges in areas like inequality and employment. As I
have tried to make clear throughout my remarks today, I do not believe that exogenous
technological developments solely determine the future of growth, inequality, or employment.
Public policy—including public policies to help workers displaced by technology find new and
better jobs and a safety net that is responsive to need and ensures opportunity —has a role to play
in ensuring that we are able to fully reap the benefits of AI while also minimizing its potentially
disruptive effects on the economy and society. And in the process, such policies could also
contribute to increased productivity growth—including advances in AI itself.
15
Notes to Figures
Figure 1
Source: Conference Board, Total Economy Database; CEA calculations.
Figure 2
Source: International Federation for Robotics, World Robotics 2015.
Figure 3
Source: Bureau of Labor Statistics, Occupational Employment Statistics; Frey and Osborne
(2013); CEA calculations.
Figure 4
Source: World Wealth and Income Database.
Figure 5
Source: Organisation for Economic Co-operation and Development.
16
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