SUMMER 2020
Customer Success Report
Grant Management
Software Category
Grant Management Software
Category
Grant management software is utilized by nonprofits to acquire and
manage grants to fund their operations. This platform helps these
organizations to meet their fundraising goals while minimizing effort
and time. It assists to automate processes like grant writing and
submissions. The system also helps you to comply with regulations
that are applicable throughout the whole grant management
lifecycle, from the initial pre-award to the final post-award activities. It
facilitates efficient project management too as it enables you to track
the needed activities at various phases of each grant application.
Grant management software typically integrates with fundraising and
nonprofit CRM tools as well as online payment platforms. To sum up,
this application helps to handle grant opportunity pipelines, offers
features that help with grant writing and submission, assists to
handle timelines during the grant procedure and produce payment
schedules for grants, and finally, presents functionalities for
communication with donors.
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
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SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
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Customer Success Report
Ranking Methodology
The FeaturedCustomers Customer Success ranking is based on
data from our customer reference platform, market presence,
web presence, & social presence as well as additional data
aggregated from online sources and media properties. Our
ranking engine applies an algorithm to all data collected to
calculate the final Customer Success Report rankings.
The overall Customer Success ranking is a weighted average
based on 3 parts:
CONTENT SCORE
●
Total # of vendor generated customer references (case
studies, success stories, testimonials, and customer videos)
●
Customer reference rating score
●
Year-over-year change in amount of customer references on
FeaturedCustomers platform
●
Total # of profile views on FeaturedCustomers platform
●
Total # of customer reference views on FeaturedCustomers
platform
MARKET PRESENCE SCORE
●
Social media followers including LinkedIn, Twitter, & Facebook
●
Vendor momentum based on web traffic and search trends
●
Organic SEO key term rankings
●
Company presence including # of press mentions
COMPANY SCORE
●
Total # of employees (based on social media and public
resources)
●
Year-over-year change in # of employees over past 12 months
●
Glassdoor ranking
●
Venture capital raised
Award Levels
MARKET LEADER
Vendor on FeaturedCustomers.com with
substantial customer base & market
share. Leaders have the highest ratio of
customer success content, content
quality score, and social media presence
relative to company size.
TOP PERFORMER
Vendor on FeaturedCustomers.com with
significant market presence and
resources and enough customer
reference content to validate their vision.
Top Performer's products are highly rated
by its customers but have not achieved
the customer base and scale of a Market
Leader.
RISING STAR
Vendor on FeaturedCustomers.com that
does not have the market presence of
Market Leaders or Top Performers, but
understands where the market is going
and has disruptive technology. Rising
Stars have been around long enough to
establish momentum and a minimum
amount of customer reference content
along with a growing social presence.
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
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O V E R A L L € € B E S T
Grant Management
Software
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
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ABOUT SUBMITTABLE
Upgrade your submission or
application process with
cloud-based software from
Submittable. Their all-in-one
submissions solution makes it
simple to collect, collaborate,
review, and report on any kind of
digital content. Perfect for
grantmakers, universities, brand
managers, scholarship
coordinators, publishers, and
more, Submittable is effortlessly
customizable to suit and
streamline your workflow—it’s also
scalable for institution-wide
processes, from HR to events and
conferences.
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One thing Submittable does really well is that the company listens to customers and
works on modifications continually. This process of improving the product has
resulted in a lot of great new features since we adopted the software five years ago.
DARRIN PRATT
DIRECTOR, UNIVERSITY PRESS OF COLORADO
Submittable was much more affordable and more user friendly and the
customer service has been incredible and very quick. Submittable
seemed like the safe choice.
MEGHAN MODAFFERI
MANAGER FOR EDUCATION, THE NATIONAL GEOGRAPHIC SOCIETY
Submittable has helped streamline our processes, reduce redundancies,
and increase efficiencies, specifically in the review process.
JUSTIN MILLER
SPECIAL PROJECTS ADMINISTRATION DIRECTOR, BALL STATE UNIVERSITY
It’s been so helpful having a centralized platform where I can manage all of
our award nominations. Submittable makes it easy for us to collect, analyze,
and make use of data and it’s easy for our end users to access and utilize.
INGRID M. ROBINSON
PRESIDENT, HMSDC
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
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2020
SUMMER 2020
Grant Management
Software Category
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
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ABOUT BLACKBAUD
Blackbaud is the world’s leading
cloud software company powering
social good. Serving the entire
social good
community—nonprofits,
foundations, corporations,
education institutions, healthcare
institutions and individual change
agents—Blackbaud connects and
empowers organizations to
increase their impact through
software, services, expertise, and
data intelligence. The Blackbaud
portfolio is tailored to the unique
needs of vertical markets, with
solutions for fundraising and CRM,
marketing, advocacy, peer-to-peer
fundraising, corporate social
responsibility, school
management, ticketing,
grantmaking, financial
management, payment processing,
and analytics.
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Total Customer References
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Blackbaud’s grantmaking system simplifies the review process and provides the JetBlue
Foundation with the capability to review more applications, further expanding our pool of
applicants. We can now review applicant profiles and see the bigger picture of potential
grantees in the database.
TAMARA YOUNG
MANAGER OF CORPORATE COMMUNICATIONS, JETBLUE
We really like to focus on how our funding helps our grantees achieve their work.
Tracking data from the grantee allows us to better tell their story. We want to use
data to create a story of our grants and the work that they’re achieving.
NATALIE SMITH
CPA, SENIOR ACCOUNTANT, THE DUKE ENDOWMENT
When we introduced Blackbaud’s grantmaking tool, it allowed us to not
only measure the philanthropic dollars going out into the community,
but the numbers of lives changed with those philanthropic grants.
KATIE FARROW
COMMUNITY IMPACT LEADER, SEFCU
I especially like the transaction codes in the Project, Grant and Endowment Management
module. We used to have two project numbers for every project, but we were able to cut that in
half by using transaction codes. We’re now able to track values that we could never track
before!
KIM ELLIOTT
ACCOUNTING MANAGER, UNIVERSITY OF SOUTH CAROLINA
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
8
ABOUT CYBERGRANTS
CyberGrants is the only platform
built from the ground-up to handle
both grantmaking and employee
engagement. It’s a total solution
that can manage and automate
complex program requirements
every step of the way so you can
focus on doing more great work.
Their sole focus is helping their
customers streamline and
automate the philanthropic
process reducing the cost, time
and effort of providing charity to
those in need. CyberGrants was
initially founded to enable
corporate grantmaking, then two
years later they introduced
employee engagement on the
same common code base. They
have the most sophisticated and
full feature grants management
platform available on the market
today.
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With a corporate purpose of Advancing the world of health, BD combines cash grants, product
donations and employee volunteers, working with NGOs to improve standards of care in places
including Haiti, Peru, El Salvador and Papua New Guinea. BD uses the flexibility of the
CyberGrants corporate philanthropy and grants management system to handle the rigorous
application process for its employee Volunteer Service Trips program.
BD
We wanted a solution that was efficient, automated, and comprehensive. The CyberGrants
team made the implementation method and performance stress-free. CyberGrants is
cost-effective, comprehensive, and the team definitely exceeded our expectations!
GRANTS SPECIALIST, US MEDICAL COMMUNICATIONS DEPARTMENT
ACTELION PHARMACEUTICALS
We support a lot of communities, we make a lot of incredible programs happen that support communities
all over the world. CyberGrants helps us do that every day. Disney participates in charitable grant making,
non-cash contributions, employee programs that are comprised of matching gifts, a dollars for doers
program called “Ears to You”, and volunteerism. We have localized community grants, as well as larger,
more focused strategic grants in our focus areas. CyberGrants is a big part of our team making that
happen.
DISNEY
I have been very pleased with the CyberGrants Client Management Team. Our program has several unique tracking and
reporting requirements due to the nature of our business and recent merger commitments. CyberGrants has been very
helpful in providing reports that allow us to separate gifts among our operating companies. The Client Management Team
has also been very responsive. In addition the team helped us create a special campaign for Giving Tuesday which allowed
employees to receive an additional $100 bonus match for donations made on that day. All of this requires high level
oversight and detailed follow up, and the Client Management Team has consistently provided both.
MICHELLE MCCONNELL
CORPORATE RELATIONS SPECIALIST, EXELON
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
9
ABOUT FLUXX
Fluxx is the cloud platform that
powers impact in philanthropy.
Fluxx connects givers and doers,
creating capacity, increasing
visibility, and improving
collaboration for organizations
throughout the philanthropy
ecosystem. Hundreds of the
world’s largest foundations and
tens of thousands of nonprofits
rely on Fluxx to streamline their
funding processes, get data-driven
insights, and drive more impact.
Learn more at fluxx.io.
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Fluxx makes it far easier for our staff to track where records are in any
given process and to readily see which records are ready for their
action without extraneous communication.
BRIAN BURGIN
GRANTS MANAGER, THE CHRISTENSEN FUND
Grantseeker has given us a centralized hub for all our grant activities
and dozens of other tools to maximize our space and productivity. We
especially love the payment tracking and strategic initiatives!
HABITAT FOR HUMANITY
As a professional grant writer, it can be difficult to find the right funders interested in our
organization’s cause. Grantseeker’s Prospecting tools make it incredibly easy to narrow down
potential funders, determine funding amounts, find foundation contact information, and take
notes on relevant findings.
ELIZABETH BOYED
COMMONWEALTH CATHOLIC CHARITIES
Grantseeker has significantly streamlined TAG's grant management. Being able to find the
entire life of each of our grants, seeing the big and smaller pictures, and having all information
in one place are all so vital to strategic planning and TAG's day to day work. I cannot imagine
Treatment Action Group's grant management process without Grantseeker.
JEAN DORAK
TREATMENT ACTION GROUP
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
10
ABOUT FOUNDANT TECHNOLOGIES
Foundant Technologies provides
the powerful online Grant Lifecycle
Manager (GLM) system, and leads
the industry in customer service.
Foundant Technologies has
specialized exclusively in making
philanthropy easier and more
impactful through intuitive
technology solutions. They are
solely dedicated to delivering
practical, user-aligned cloud
technology and expertise for
funders and grantseekers who
want to free up time to focus on
their missions. And they back that
with unprecedented service and
support.
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We have been able to streamline our application and reporting processes using Foundant GLM.
Applicants/grantees have easy access to application and grant history, so we spend less time on the phone
answering questions. Foundant staff is easy to reach and interested in product feedback. I especially enjoy
the Foundant Community online resources for discussion with other users.
ERIN BAIRD
ALLEGANY FRANCISCAN MINISTRIES
We chose Foundant for a variety of reasons: the flexibility to create our own procedures, title
things our own way, export data, etc. We also love the customer service. And the cost was really
on par for us. We’ve gotten a lot of really good feedback from the people that use our Foundant
GLM system.
LINSEY SAUER
THE RUSSELL FAMILY FOUNDATION
GrantHub also has an integration with Foundation Center that provides a link to the 990s of
each foundation right off of their funder record. Having this type of easy access to a funder’s
giving history—alongside our own history with them—has helped open doors, start
conversations, and start developing relationships with those funders.
VALERIE ERWIN
MARKETING AND OUTREACH COORDINATOR, BIG BROTHERS BIG SISTERS OF GALLATIN
COUNTY
Using GrantHub has saved me at least 1-2 hours of time each week. I can now quickly update and access
all my grant information in one central place, after which email reminders are automatically sent to me
and my team for any items coming due. I’ve also eliminated the time spent pulling and formatting grant
details into up-to-date reports. With GrantHub, the reports are prebuilt and provide the information I need
to communicate to others.
JAIME HANSEN
DEVELOPMENT DIRECTOR, ACLU OF IDAHO
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
11
ABOUT SMARTSIMPLE SOFTWARE
SmartSimple Software is a global
leader of integrated, cloud-based
automation and collaboration
solutions used by nearly 400
clients with 1.1+ million annual
users across nearly 192 countries.
Some of the largest foundations,
Fortune 100 companies, research
institutions, and government
agencies choose SmartSimple to
simplify collaboration, streamline
mission-critical processes, and
better measure their impact on
communities. No matter how
complex or unique your
organization's technology
requirements may be,
SmartSimple Software's flexible,
scalable, and secure cloud
platform – Platform3 – can be
endlessly configured to meet
current and evolving automation
needs. In 2019, SmartSimple's
Platform3 processed over $7.5
billion in funding. SmartSimple
Software was evaluated in Tech
Impact's Idealware 2020 "A
Consumers Guide to Grants
Management Systems" and ranked
highest for the most number …
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SmartSimple's platform is actually changing how we operate and is making a
positive impact on our entire operation. Before we were restricted in how
much we could do because of our manual processes. Now, the sky’s the limit!
MEL SANDERS
FINANCIAL ANALYST, HARRINGTON DISCOVERY INSTITUTE
I’d recommend SmartSimple to anyone for two main reasons. First off, for someone with a non-IT
background, it’s easy to manipulate the system, make changes on the fly and add new features. Secondly, I
really appreciate how much everyone we’ve worked with at SmartSimple truly cares about their platform
and their clients. They pay attention and actively listen to us when we call for assistance. They care that the
product they build is effective.
ERIKA MORSE
GRANTS MANAGEMENT DIRECTOR, HELIOS EDUCATION FOUNDATION
System configurability is high on our list of requirements. The overall flexibility of the SmartSimple platform
has provided the features and functionality we’ve needed to handle our specialized system requirements.
The endless configurability means that we can manage complex business roles while being able to
accommodate multiple exceptions. The overall adaptability of the platform has been incredibly important
for us.
STEPHEN MONTAGUE
BUSINESS ANALYST, IT, ROTARY INTERNATIONAL
As a grants management system that could grow with us, SmartSimple struck the perfect
balance between being easy to use and still being nuanced enough to handle how we do things.
SmartSimple allows us to be nimble and won’t ever hold us back from executing big ideas or
initiatives.
DAN KATONA
DEPUTY DIRECTOR, OHIO ARTS COUNCIL
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
12
ABOUT WIZEHIVE
Discover a better way to manage
the apply/review/manage/report
lifecycle with WizeHive. Our
cloud-based ZengineTM platform
streamlines and improves the
grant management processes of
more than 750 satisfied clients,
including leading foundations,
associations, corporations, and
universities like the Bill & Melinda
Gates Foundation, Coca-Cola
Scholars Foundation, BlackBoard,
and Echoing Green. Create
approachable, stepped, engaging
applications. Give your reviewers
personalized portals where they
can easily view their assigned
applications and complete judging
with a helpful side-by-side view
and customizable scoring rubric.
Harness all the data you collect to
manage your full process, keep in
touch with constituents, track
impact, and continually improve
your program.
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Zengine offers excellent service and huge time saving abilities. It is
relatively easy to install and extremely user friendly and intuitive. The
reports in real time are amazing!
KRISTIN BLOMQUIST
INCEPTION PROGRAM MANAGER, NVIDIA
WizeHive has simplified as well as significantly improved our process. Together, we have developed a
process that works more efficiently for both grant reviewers and applicants. Our customer service and
product reliability have been exceptional. Since launching WizeHive, I have not had one single concern
about technical performance. It is hard to quantify the value of the mental reassurance I now possess with
my WizeHive solution. I have been extremely satisfied with our decision to implement WizeHive.
KELLY WELLMAN
DIRECTOR, OFFICE OF SUSTAINABILITY, TEXAS A&M
Super easy to customize, extremely thorough and rapid customer service, very easy to develop.
Zengine is fueling us forward and is the industry standard. It is so easy to customize and robust
it makes you wonder why you'd use anything else. I am not a gusher, but Zengine deserves it.
KEITH BERMAN
PRESIDENT, OPTIONS FOR COLLEGE
Before we moved to WizeHive we had a long email and paper-trail for each applicant. Now everything is
centrally located and stored in the cloud. We've streamlined the application, administration, and review
process, which has allowed us to spend more time on getting the right applicants. Overall, the applicants,
reviewers and myself as the administrator, are very happy with the service.
LAUREN BRIDGES
THE HOROWITZ FOUNDATION FOR SOCIAL POLICY
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
13
2020
SUMMER 2020
Grant Management
Software Category
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
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ABOUT AWARD FORCE
Award Force is an industry-leading
cloud software for awards
organisers to manage awards
program entry and judging online.
Designed for performance and
function, it’s fast, secure, and
delivers a great experience for
entrants, judges, and awards
managers. Seasoned awards
organisers know there’s a lot to
manage during an awards
program. Accepting entries, taking
payments, validating eligibility,
matching judges to entries,
collating scores across multiple
rounds of judging, shortlist &
winner selection - there’s so much
involved. Award Force was
designed from the ground up to
deliver a robust online solution for
awards that’s a joy to use.
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Award Force is a dynamic and collaborative organisation that is
dedicated to continually improving and updating as a result of
observing and monitoring for excellence.
JUSTINE KENDALL
BUSINESS DIRECTOR, RIZER
The awards program was advancing quickly and our previous online system had not kept up
with our needs. As the sole operator of the awards system I need something easy that I can
operate from anywhere and that would completely align with our goals. Award Force showed
me this was possible.
KOBIE KEENAN
PROGRAM MANAGER, NURSERY AND GARDEN INDUSTRY AUSTRALIA
I would advise anyone running an awards program, especially those
using a paper-based system, to consider an online system like Award
Force. It is more cost-effective and eases the judges’ workload.
JUNE GRAHAM
AWARDS MANAGER, VICTORIAN SCHOOL DESIGN AWARDS
Award Force has dramatically improved our service to both applicants and judges. It can be a real
challenge to recruit judges because of the time commitment required in order to do a good job. But the
feedback I got from them is they all enjoyed the experience of judging and they felt it was a rewarding
experience. For applicants, we had a greater number of people apply because it was so easy. This is
particularly important for our organization since for many of the applicants, this was the first grant they
had ever applied for.
JEANNETTE BERANGER
THE LIVESTOCK CONSERVANCY
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
15
ABOUT BENEVITY
Benevity is the global leader in
corporate social responsibility
(CSR) and employee engagement
software powering corporate
“Goodness” programs (including
giving, volunteering, granting and
other prosocial actions) that
attract, retain and engage today’s
diverse workforce for iconic brands
like Apple, Google, Microsoft, Nike,
Prudential, SAP, TELUS, Visa,
Workday, and more. Benevity is on
a mission to constructively disrupt
the way businesses do good,
helping companies infuse their
cultures with more purpose and
meaning, and to become the force
for positive social change that we
all expect them to be.
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Versaic was able to quickly design a customized system that simplifies our complicated health system
request process for our partners and community outreach programs. Through this system we have
streamlined our processes, taking pressure off management and ultimately helping our health system save
money and improve our impact as we can easily focus on partnerships which align with our priorities.
LAURA GAYBRICK
CORPORATE PARTNERSHIPS & EVENTS, INDIANA UNIVERSITY HEALTH
Getting started with Versaic, we set the bar high – deliver a solution that meets our specific
needs and implement it fast. Not only did Versaic meet that goal, they went above and beyond,
designing an even better solution than we’d thought possible. It was perfect!
CHRISTY DUNCAN ANDERSON
EXECUTIVE DIRECTOR, ALBERTSONS COMPANIES FOUNDATION
Benevity stood out from other software providers in their product features, and their
easy-to-use platform that has a clean look and feel. They are a company that truly believes in a
mission of social good and purpose and are trying to stay on the forefront of the capabilities in
global workplace giving.
LISA CONOVER
HEWLETT PACKARD ENTERPRISE
JetBlue gets thousands of donation requests each year. Without the Versaic system, there’s no way we could review and
track all those requests. Versaic enables us to standardize our approach and manage the volume. Beyond these key
product benefits, the client service team at Versaic is a big plus. We’ve worked with Versaic for 10 years and have developed
a real partnership. They have deep history on our organization and giving program so they’re able to make
recommendations for best practices based on work with hundreds of different companies. This is hugely valuable for us.
EVAN JARASHOW
REGIONAL MARKETING HEAD, JETBLUE
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
16
ABOUT CAYUSE
The Cayuse team is dedicated to
delivering and supporting
user-friendly solutions that
simplify research administration so
that the world’s brightest minds
can focus on discovery, not
paperwork. They are passionate
about serving the research
community through mindful
product creation, dedicated service
and a commitment to improving
and enriching their world.
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With Cayuse, each lab administrator can put in information and review
everything in the system at the same time. It’s been a big time saver for
us.
SHERI FARNUM
ASSOCIATE DIRECTOR, OFFICE OF SPONSORED PROGRAMS, WHITEHEAD INSTITUTE
The Cayuse Research Suite has made managing my grants much easier
and faster.
JESI BETANCOURT
ASSISTANT DIRECTOR, UNIVERSITY OF SAN DIEGO
Cayuse 424 gives us a way to get those errors right away and make the
corrections before we even submit. The amount of proposals that we submit
only increase every year with Cayuse 424. That wasn’t always the case before.
JENNIFER MILLS
SENIOR GRANTS SPECIALIST, THE UNIVERSITY OF ALABAMA
[With Cayuse,] efficiency has improved, and the ability to give quick
reporting to our campus administration has increased dramatically.
GINA HEDBERG
DIRECTOR, OFFICE OF SPONSORED PROJECTS, UNIVERSITY OF SOUTH ALABAMA
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
17
ABOUT OPENWATER
OpenWater is more than a
software vendor or technology
provider. OpenWater creates
solutions that solve some of the
most frustrating, costly, time
intensive problems that
organizations face and then
customize and configure them to
meet the exact needs of their
clients. When you choose an
OpenWater solution for online
awards, abstract or conference
management, you get more than
an outstanding web based system
- you get a team dedicated to
making sure you are an expert in
the platform and that the special
nuances of your program are
covered.
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We have now transitioned from a labor-intensive pen and paper system to a sophisticated,
intuitive, and auto-scored system that will allow our Fellows Group to quickly and efficiently
review the applications. A huge thanks to the entire OpenWater team!
JEFFREY SVENTEK
EXECUTIVE DIRECTOR, AEROSPACE MEDICAL ASSOCIATION
We made the choice to go with OpenWater for our Fellowship designation because of the
flexibility and simplicity that the platform has to offer. We’re proud of the Fellowship
nomination experience that we’ve been able to build for our members on the OpenWater
platform.
COURTNEY KAMINSKI
THE COLLEGE OF FAMILY PHYSICIANS OF CANADA
ASHA uses the OpenWater platform for awards programs, grant and scholarship applications,
mentoring enrollment, course registration, volunteer applications and leadership programs.
The flexibility of the OpenWater platform functionality is crucial to efficiently and successfully
manage these various types of programs, each with unique requirements.
JILL STRANIERO
DIGITAL PRODUCT MANAGER, AMERICAN SPEECH-LANGUAGE-HEARING ASSOCIATION
It used to be months before we could get back to all the entrants about their
submissions. I used to literally get emails asking if the packet had been lost in
the mail. Now I get back to people in a few days. It’s awesome.
MOLLY DALL'ERTA
SMPS
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
18
ABOUT REI SYSTEMS
REI Systems has developed and
sustained decades-long customer
relationships by providing
innovative solutions that ultimately
impact millions of peoples’ lives.
From supporting the infrastructure
and software that disburses more
than $20B in grants for more than
1,700 federal programs each year
to building and sustaining
advanced analytics and data
visualization platforms supporting
the last two U.S. Presidents’ Open
Data initiatives, their solutions are
innovative and key to the
infrastructure of their nation. As a
missions-first Government
technology solutions provider, they
specialize in agile software
development, CI/CD, DevOps,
application modernization, and
platform-based solutions. Their
500+ employee-owners pride
themselves in delivering
meaningful and sustainable results
that consistently exceed their
customers’ expectations.
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Bringing together information from different data sources and different systems — and being
able to process the data quickly — is no easy task, and attests to the vision and determination
of those involved in this project. Through this initiative, the Department has made significant
progress in advancing and integrating enterprise business intelligence capabilities.
CHRIS CUMMISKEY
ACTING UNDER SECRETARY FOR MANAGEMENT, DEPARTMENT OF HOMELAND SECURITY
This just goes above and beyond because it pulls everything into one
place. We wouldn’t be able to do what we’re doing now without this
system.
GERALD PAUL MAYEAUX
ASSOCIATE DIRECTOR OF FISCAL AFFAIRS, LOUISIANA COMMUNITY AND TECHNICAL COLLEGE
SYSTEM
REI places a high premium on customer service and satisfaction and
are without equal in terms of delivering successful technical solutions
on time and within budget.
DEPARTMENT OF JUSTICE
OFFICE OF JUSTICE PROGRAMS
Has displayed great flexibility and commitment to keep us moving forward over the
last couple years. We are very appreciative of all of the work that they have
contributed to help us reach this point, and look forward to our continued
partnership.
SHELLEY METZENBAUM
ASSOCIATE DIRECTOR FOR PERFORMANCE AND PERSONNEL MANAGEMENT,
PERFORMANCE.GOV
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
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ABOUT ECIVIS
eCivis helps thousands of local
governments enrich their
communities through federal,
state, and foundation grant funds.
Their innovative cloud-based
grants management system
addresses every stage of the
grants life cycle, helping to
transform and simplify processes.
From finding a grant to writing an
application to managing your grant
award, they support you every step
of the way. Their work includes
providing statewide solutions in
Arizona, supporting Detroit’s
economic comeback, and helping
small towns, townships, villages,
and tribes win grant funding.
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eCivis provided an outlet for [Apache Junction] to seek and find grants easily. The
ability to search in one location reduced the research time and missed grant
opportunities!
HEATHER PATEL
GRANTS COORDINATOR, CITY OF APACHE JUNCTION
eCivis has saved us countless hours of research, increasing our ability to
submit grant applications in a timely manner. Additionally, we now have the
capability of monitoring the progress of our grant applications at any time.
STEVE BYUS
EMERGENCY OPERATIONS COORDINATOR, CITY OF MADISON
With Grants Network, new grants personnel or finance staff will not have to dig
through paper files and notes to try and re-create what their predecessor did. With all
of the information organized they will be able to hit the ground running.
MATT HANSON
GRANTS ADMINISTRATOR, CITY OF GOODYEAR
eCivis is a valuable tool for the Lee County Sheriff's Office. I use it regularly to search for supplemental funding for a wide
range of projects. I also review the email blast of new grants available on a daily basis. Perhaps the most valuable feature
is the function that updates users on any changes to saved grant announcements. We apply for multiple recurring grants
that never seem to have the same release date. This feature alerts our agency whenever there is a change for saved grants.
It's a time saver and a safety net to help ensure that we don't miss an important grant that we depend upon for continued
operations.
STANLEY NELSON
LEE COUNTY SHERIFF'S OFFICE
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
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2020
SUMMER 2020
Grant Management
Software Category
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
21
ABOUT AMPLIFUND
AmpliFund is the leading
enterprise grant management
platform designed for federal,
state and local governments to
manage every phase of the grant
management process. Their
configurable solution provides a
full suite of features needed by
grantors and grantees to manage
both pre-award and post-award
processes in a centralized secure
environment.
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AmpliFund not only meets my organization’s needs well, but surpassed our expectations! As the Grant
Administrator for a large healthcare system, I can’t even imagine doing my job without it. AmpliFund is your
whole grant record in one place, from the application through closeout. We have 20,000+ employees
spread across two states, and I can easily manage who has access to each grant record.
JEFF KLEIN
OSF HEALTHCARE SYSTEMS
A lot of people are visual. They like to look at graphs and pie charts. I love the way AmpliFund
communicates with Excel to show the data within different fields. For example, I can visualize
field Y where 80% of our grant efforts have been dedicated, and say: ‘look over here at these
areas we haven’t been focusing on; we need to move focus as an organization.
DANIEL CRONRATH
DIRECTOR OF GRANTS AND GRANTS MANAGEMENT, FLORIDA GATEWAY COLLEGE
AmpliFund has significantly improved the college’s ability to efficiently manage our awarded
grants. The support team has been super helpful and responsive to our needs. I highly
recommend AmpliFund to anyone who is looking for a full lifecycle grant management system.
SHANNON FLAVIN COX
WAUBONSEE COMMUNITY COLLEGE
AmpliFund has allowed us to manage both incoming and outgoing grant awards,
and the web-based platform provides us with the ability to store records for each of
our grants so they can easily be accessed by all team members. Aloha!
ANN WOOTON
GRANTS PROGRAM MANAGER, COUNTY OF KAUA`I
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
22
ABOUT GIVINGDATA
GivingData designs solutions that
combine their full-featured grants
management system with
disciplined and experienced
strategic consulting to help
foundations evolve their
grantmaking operations. Founded
in 2009, their team is comprised of
seasoned technologists, designers,
and strategists who have
developed software and solutions
with many of the world’s
best-known philanthropies.
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We are pleased to partner with GivingData. The project has improved our access to grant
information and created structures for more sophisticated knowledge management. As we
focus on organizational learning, the GivingData platform will be a key tool for our foundation.
EDMUND CAIN
VICE PRESIDENT OF GRANT PROGRAMS, CONRAD N. HILTON FOUNDATION
In a short amount of time GivingData has become a critical partner for
the Kavli Foundation.
DAVID VALENTINE
VP OF FINANCE AND CFO, THE KAVLI FOUNDATION
I needed a very quick solution to a very big problem: Coming from a state fiscal environment, my new Vice President for
Programs requested budgeting information from our current Gifts database. Not being able to produce the information
that he requested, I remembered attending several sessions led by Alf Gracombe, Gracombe IT Solutions, utilizing
GivingData, a data platform for philanthropy. We found this data platform provided a solution to all of our needs by
purchasing the Cashflow and Budget Manager modules. The Budget Manager is extremely easy to use – didn’t even need a
tutorial on it; and the Cashflow – all I can say is that it takes our database information and in real time generates an
incredible dashboard with the capability to drill down into the database for as much or little information as is needed.
Thank you, Alf, and Gracombe IT Solutions, for an incredible solution that took less than a month to implement.
NANCY CLAASSEN
GRANTS MANAGER, KANSAS HEALTH FOUNDATION
We knew from the first demo of GivingData it would be the perfect solution for us. This system was built for GIFTS users,
and as such, was implemented more or less out of the box. Working with the GivingData staff was also a pleasure. They
listened carefully to us and appeared to really understand our needs, identified potential issues up front, and responded
quickly to questions along the way. As a result the implementation was a huge success. We now have a user-friendly
platform that gives us access to real-time grant and payout activity and performance against budget. The system also
provides useful search and analytical capabilities that our grant makers find very useful. The GivingData system and
implementation experience exceeded my expectations, and I would recommend this product to all GIFTS enabled
organizations.
DAN DELEON
VICE PRESIDENT & CFO, THE CALIFORNIA ENDOWMENT
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
23
ABOUT OPTIMY
Optimy is a Grant, Community
Investment and Sponsorship
Management Software. Optimy
helps brands and companies
improve their performance across
the entire lifecycle of a project. The
Optimy solution helps corporate
foundations and enterprises
collect project proposals, choose
the most effective action plans,
manage every aspect of each
project, track the impact of their
strategies and report on the
program results. This makes the
grant, CI and sponsorship project
management more efficient. With
Optimy you can save time, simplify
your repetitive tasks, focus on your
key mission and evaluate the
impact of all your projects at a
glance.
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Thanks to the tool, managing projects is much easier: we can now handle the flow of projects we receive
and directly generate agreements with all the relevant project details. What's more, the Customer
Experience team has always been very attentive, efficient, receptive and welcoming if we ever have
questions. The Optimy Solution is really valuable to us!
LAURENCE CUISANCE KINDRAICH
ASSISTANT TO THE DELEGATE GENERAL, PROJECT AND ADMINISTRATION OFFICER,
FONDATION AIR FRANCE
Thanks to the Optimy solution, we manage the flow of requests,
organise them by theme, receive a detailed project description, and can
provide answers to all project submitters.
L’OREAL FOUNDATION
To manage our grant-making requests, we needed a system that handles all requests at once.
Optimy allows us to do it. In addition, the task creation feature of the software allows me to
remember [to] relaunch the beneficiaries for their reporting; it is very useful.
MERIEM BELYFA
PROJECT MANAGER, MICHELIN CORPORATE FOUNDATION
We have selected Optimy as it is a flexible and intuitive solution which allows
us to easily pilot our grant projects: from the placement of requests to the
evaluation of the actions. This is thanks to the centralisation of information.
NILS PEDERSEN
PHILANTHROPY MANAGER, EDF FOUNDATION
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
24
ABOUT SEABROOKS
Seabrooks customers are part of
their family and they treat you
accordingly. You’ll always have
access to unlimited first-class
technical support via live chat,
phone, or email with support staff
who know and care about you and
your organization.
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Our new assistant e-CImpact certainly did an outstanding job of helping our grantees form
concise answers which will in turn help our volunteers use their time more effectively by forming
more focused questions during the Site Visits. Many of our administrative tasks like making sure
demographic sections balanced were also managed by our new assistant!
JENNIFER MOON
APPLICATIONS SPECIALIST, UNITED WAY OF CENTRAL NEW MEXICO
I like the system (e-CImpact)! I like learning new things each day. I like
the new features in the form builder – it is easy and user friendly. I love
how easy it is to sort the rows. The system (e-CImpact) is GREAT!
DEATRICA FULLER
COMMUNITY IMPACT SPECIALIST, UNITED WAY OF THE MID-SOUTH
Just as soon as our volunteers get up to speed with e-CImpact, they appreciate the ability to do their work
without all the paper. Our agencies depend on e-CImpact to interact with volunteers and staff. As far as our
staff are concerned, we are having a hard time remembering our allocation processes in the “good old
days” when we were hauling around big binders of material. From day one, we have received unsurpassed
customer service from the Seabrooks folks. They make us feel like they want us to succeed as much as we
do!
ANGIE WELSH
SENIOR VICE PRESIDENT RESOURCE INVESTMENT, UNITED WAY OF THE GREATER TRIANGLE
We just pulled data from our first report period and WOW, what would have taken us a day and caused a massive
headache with our last software took less than five minutes using e-CImpact! There are many ways to slice and dice your
data within the reporting services and it is incredibly easy to export your data to excel. The data is presented in a clear way
that even those with limited analysis skills could understand. Our CI staff was so impressed at the ease of accessing and
pulling our report data and we all agreed this has further solidified that we made the right choice with e-CImpact!
HANNAH YEOMAN
DATA AND EVALUATION MANAGER, UNITED WAY OF ALLEN COUNTY
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
25
ABOUT SMARTERSELECT
SmarterSelect is the premier
on-line solution for managing the
application form process.
SmarterSelect is self-funded,
profitable, and slowly taking over
the world of online applications.
Their marketing and
user-experience designers are
constantly innovating,
collaborating, and fixing things.
Over 800,000 people across the
world have used SmarterSelect to
create, manage, analyze, apply for,
and evaluate online applications.
Whatever the size of your
organization, and whether you’re a
private foundation, community
foundation, association,
educational institution, or
corporation, SmarterSelect has
solutions that will meet your online
application management needs.
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Great price to quality ratio for the program. Unlike others, they don’t raise prices
dramatically every year and have kept the prices down, which is great for smaller
budgets. Also, while keeping prices down they’ve added more and more features.
SCHOLARSHIP DIRECTOR
SIGMA ALPHA MU
We are really enjoying working with SmarterSelect. It is a perfect fit for our
organization and has completely enhanced our application and review process. And
our members really appreciate the convenience of the web-based platform.
LAURA FELDT
NATIONAL ASSOCIATION OF NEONATAL NURSES
We utilize the program for our annual community grant cycle, multiple teacher grant
programs, and over 40 scholarship programs. We evaluated multiple software programs
before selecting SmarterSelect and continue to review programs recommended by our field. We
have not found another program that offers the flexibility, features, and functionality of
SmarterSelect.
VICE PRESIDENT
UNITY FOUNDATION OF LAPORTE
We can easily and quickly create custom applications for our variety of programs. It’s easy to
make custom applications and export the data from those applications, which saves time
doing boring data entry work. The custom options help me offer tools to our review
committees, which makes their partnerships with us more meaningful.
DEVELOPMENT ASSOCIATE
COMMUNITY FOUNDATION
TRUSTED BY
SUMMER 2020 CUSTOMER SUCCESS REPORT
Grant Management Software Category
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