FRONT DESK RECEPTIONIST
JOB DESCRIPTION
Who We Are
At Skin Wellness Dermatology, we offer
cutting-edge dermatology services and
procedures that treat all of your
skincare needs.
Our certified dermatologists will listen
to your concerns and offer the
individualized, high level of patient care
you seek. We believe in making care
accessible and affordable, and we will
go out of our way to accommodate
your visit.
Our Mission
“We believe that you deserve to love the
skin you’re in; and that you should accept
nothing less than having healthy skin, hair,
and nails so you can feel and look your best
every day.”
Our mission is to provide
comprehensive, state-of-the-art care
in medical, surgical and cosmetic
services in a warm, inviting, and
innovative office environment.
Who You Are
You have a genuine heart for service.
You are outgoing and people driven, caring and encouraging.
You have a bright personality, love people and seek out ways to help
others and build relationships.
You desire for meaningful work. You’re passionate about skin care,
beauty, health and wellness and sharing that passion with others.
Opportunities to learn new skills and try new things excite and
motivate you.
You believe that nothing well done is insignificant. You are humble and
willing to learn.
You’re efficient, organized, disciplined, and able to complete tasks.
You pay attention to details, use critical thinking skills, & have knack for
problem solving.
You work well in fast paced environments, can multi-task, and are calm
under pressure.
Strong listening skills & communication skills.
You work well in a team, and aren’t afraid to ask for help.
You take extreme ownership and use good judgment.
A Day in the Life
You will greet patients and visitors with a customer service mindset.
Register patients in the practice management system or enter the
information given verbally or occasionally on registered forms.
You will confirm all appropriate paperwork and demographic
information is correct.
You will collect identification and insurance cards, then scan or copy
those into our EHR system.
You will collect appropriate co-pays or other monies required for
services rendered.
Throughout the day, you will schedule and create appointments for
patients. This includes over the phone, in person and at check-out.
Throughout the day you will be answering incoming calls, making
outgoing calls, redirecting calls, checking voicemails and answering
messages in our HIPAA compliant message system.
Occasionally, you will receive packages to distribute, mail letters, make
copies, send or receive medical records, send or receive referrals.
Maintaining a clean and tidy front desk reception area, refreshment
station and desk.
Your mission is to consistently deliver elite customer service by ensuring
every touch point, outside the treatment room, is beneficial, pleasant,
uplifting and exceeds expectations.
The Details
High School Education or Equivalent (Preferred)
Minimum 1 year work experience in customer service, retail,
medical office, or similar role (Preferred)
Computer Skills: 1 year (Preferred)
Job Type: Full-Time
Qualifications:
Hours:
Mon-Thurs 7:15-5:00
Fri 7:15-1:30
Working Location:
Homewood, AL
Birmingham, AL
Interested in joining
our team?
Visit www.skinwellness.com/careers and click “Apply
Here” next to the position you’re applying for, then
complete the application form.
www.skinwellness.com
@skin.wellness.derm