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T
HE PRIME OBJECTIVE is a resource guide designed to help make
entering the workforce as successful as possible for job seekers
with convictions. Although this booklet is compiled by the New
York State Department of Labor (NYS DOL), a number of sources
need to be credited. Without their valuable input and expertise,
this guide would not exist.
• The Legal Action Center of New York City
• NYS Division of Criminal Justice Services (DCJS)
• NYS Department of Corrections and Community Supervision (DOCCS)
• NYS Department of Veterans Affairs
• NYS Department of Civil Service
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Table of Contents
Introduction ............................................................................................................................. 5
Using this guide ..................................................................................................................................................................... 5
Before You Are Released......................................................................................................... 6
After You Are Released ........................................................................................................... 7
Where can I find out about benefits that can help me?.......................................................................................... 7
What other resources are available to help me with my post-release transition? ........................................ 7
Searching for Employment – First Steps ............................................................................... 8
What documents do I need before I start my job search? ..................................................................................... 8
What other documents may be useful? ........................................................................................................................ 9
What are Certificates of Rehabilitation? ....................................................................................................................... 9
Why should I apply for one? ............................................................................................................................................. 9
Will a certificate completely protect me from being denied a job or license because of my criminal
conviction? ........................................................................................................................................................................... 10
How many types of certificates are there?................................................................................................................ 10
What is the difference between these two certificates? ...................................................................................... 10
Who qualifies for the Certificate of Relief from Disabilities? .............................................................................. 10
Who qualifies for the Certificate of Good Conduct? ............................................................................................. 10
How do I apply for one of these certificates?........................................................................................................... 11
Getting and Correcting Your RAP Sheet .............................................................................. 12
What is a RAP sheet? ......................................................................................................................................................... 12
Who can legally request a copy of a RAP sheet from DCJS? .............................................................................. 12
Why is it important for me to see a copy of my RAP sheet before applying for jobs? .............................. 13
How do I get a copy of my RAP sheet? ....................................................................................................................... 13
Where can I get my fingerprints taken for my RAP sheet request? ................................................................. 13
How can I correct any errors on my RAP sheet? ..................................................................................................... 14
Employer Access to Your Criminal History .......................................................................... 15
Know Your Rights .................................................................................................................. 15
Hiring Incentives for Employers ........................................................................................... 16
Federal Bonding Program............................................................................................................................................... 16
Work Opportunity Tax Credit ........................................................................................................................................ 17
On-The-Job Training ......................................................................................................................................................... 17
NYS Department of Labor: One-Stop Career Centers ......................................................... 17
Apprenticeship Program ...................................................................................................... 18
Requesting a T.A.P.E.R. Document ............................................................................................................................... 19
Planning Your Job Search ..................................................................................................... 20
Tips to get started .............................................................................................................................................................. 20
Where Can I Find Jobs? ......................................................................................................... 20
Networking – It’s all about who you know ............................................................................................................... 20
Working for the Government ............................................................................................... 21
Filling Out Job Applications ................................................................................................. 22
Helpful tips for completing job applications ........................................................................................................... 22
Have you ever been convicted…? ............................................................................................................................... 22
Preparing Your Resume ........................................................................................................ 23
Where can I go to get help with my resume? .......................................................................................................... 23
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The Job Interview .................................................................................................................. 24
Before the interview ......................................................................................................................................................... 24
Preparing to speak about your conviction(s) .......................................................................................................... 24
During the interview ......................................................................................................................................................... 25
After the interview ............................................................................................................................................................. 25
You’re Hired! How to Keep the Job ..................................................................................... 26
Appendix – Resume and Cover Letter Examples ................................................................ 27
Steve Jones – Example Cover Letter ........................................................................................................................... 28
Steve Jones – Example Resume .................................................................................................................................... 29
Pamela Kelly – Example Application ........................................................................................................................... 30
Pamela Kelly – Example Cover Letter ......................................................................................................................... 31
Pamela Kelly – Example Resume .................................................................................................................................. 32
Hector Nogales – Example Resume ............................................................................................................................ 33
Hector Nogales – Example Interview .......................................................................................................................... 34
State Agency Contact Information ...................................................................................... 35
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Introduction
T
HE PRIME OBJECTIVE is for any job seeker who has been convicted of a crime and wants to work in
New York State.
Employment is one of the primary goals for all individuals with criminal records. Time and again,
research shows that being employed is essential to maintaining a successful life without reoffending.
Roughly two thirds of all individuals with criminal records who do not find and maintain employment
commit another offense within three years.
In most cases, individuals on parole or probation are
directed to obtain a job as a condition of community supervision.
When you are searching for a job, there are some special challenges you may face. T
HE PRIME
OBJECTIVE will show you how to address many of these issues, as well as steps you can take to help
you find and maintain a job. This guide will educate you about the following:
• How to get a copy of your RAP sheet (criminal history) and correct any possible errors
• Your employment rights – know what an employer can and can’t ask on an application or in
person about your arrests and convictions
• How to address any possible licensing and hiring restrictions you may have
• How to answer questions on job applications and during interviews about your criminal
history
• How to make yourself a more competitive candidate for any job
• And many more useful resources, including contact information for helpful agencies and
examples in the appendix of this guide for applications, resumes, and interviewing
Using this guide
T
HE PRIME OBJECTIVE will help you with every point in the process of finding a job, from getting
organized before you are released, right through tips to help you succeed once you get the job.
The timeline below is shown at the top of each page of the guide, which will let you know when the
information on the page will be most useful to you. In the example below, the information given will
help you during your Job Search.
At times in the guide, certain additional information is highlighted for your attention, as below.
This is an example of information that has been highlighted for your attention.
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Before You Are Released
Even if you are incarcerated, there are steps you can take to start planning your job search strategy
before you are released. Since you may not have access to all of the resources you need to get started
with your job search, this is a time for personal reflection and planning. You should start to think
about the following:
Basic needs first - This step is an important one to think about and take care of right away after
being released, even before starting your job search. Think about how you will get access to
housing, food, healthcare, transportation, clothing and other basic necessities. You may be lucky
enough to have family or friends to stay with on a temporary or permanent basis. However, it is
possible that you may need assistance from the community or from government resources. You
cannot expect to be successful in finding a job if you don’t take care of your basic needs first.
Education and employment - This is something you need to think about, whether you have little
to no work experience or you have years of experience in a certain field or industry. Take time to
think carefully about what type(s) of work you have done in the past, if any, and what type(s) of
work you would like to do in the future. Will you need to get training in order to do this job? Do
you need to finish school or obtain your high school equivalency credential (now known as TASC,
or Test Assessing Secondary Completion), or just learn new skills? Both training and finding a new
job can take a lot of time, so knowing what steps you will need to take after being released will
make this process easier.
What steps can I take if I am still in jail or prison?
Take advantage of any educational and or vocational training programs available in your facility. Also,
if possible, try to create positive relationships with any vocational rehabilitation or training staff where
you are so you can contact them for future references.
If you are still in jail or prison, you can get help from pre-release centers, preparation centers and other
community organizations available at or through your facility. They can help you get organized, plan
your next steps and help you get documents you will need for your job search.
How much education do I actually need to get a job?
The amount of education you need will depend on the type of job you want. In today’s economy, it is
very hard to get a good job if you don’t at least have a high school diploma, or the new high school
equivalency, called TASC. If you are incarcerated, your facility may offer a program for preparing for
the TASC. If you are not incarcerated and you need assistance with getting your high school
equivalency, you can call (518) 474-5906 or visit:
www.acces.nysed.gov/hse/ready-set-test-new-high-
school-equivalency-exam-here There are free test preparation locations around the state. You can find
a preparation class at: http://www.acces.nysed.gov/hse/hse-prep-programs-maps
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After You Are Released
The period of time after being released from incarceration can be both exciting and overwhelming.
For many recently released individuals, transitioning back to everyday life can be a challenge – many
people don’t know where to begin.
As mentioned in the previous section, make sure to take care of your basic survival needs first. This is
important to do before you can focus on your job search.
Where can I find out about benefits that can help me?
For information about getting help with your expenses, including: food, housing, utilities and other
costs, you can use the MyBenefits website (www.mybenefits.ny.gov
). To find out if you might be
eligible for a variety of different benefits, including Supplemental Nutrition Assistance Program (SNAP)
and Home Energy Assistance Program (HEAP) benefits, go to the MyBenefits website and find the
panel that says “Am I Eligible” then click on “Check Eligibility” at the bottom of the panel. After
answering a few basic questions about yourself and your household- (your name or other identifying
information is not asked for)- you will see a list of programs that you may be eligible to receive services
from. You will also be provided with instructions for how to apply for benefits.
If you do not have access to the internet, you can contact the New York State Office of Temporary and
Disability Assistance (OTDA) for help at:
New York State Office of Temporary and Disability Assistance
40 North Pearl Street
Albany, New York 1224
Phone: (518) 473-1090 (General Number)
If you need to apply for services you should apply with the local Department of Social Services Office
(DSS) in the county you will be living in after you are released. You can find your local DSS office by
using the link or hotline number below.
Website: https://otda.ny.gov/workingfamilies/dss.asp
Hotline: 1-800-342-3009
What other resources are available to help me with my post-release
transition?
There are many resources available to help with your post-release transition. Excellent websites such
as the HIRE Network, www.hirenetwork.org
, can give you valuable information to help you find
resources for your transition and job search.
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Also, don’t forget to check with organizations in your community – they are often the best places to
go to get the immediate assistance you need. Some places to research in your community may
include:
• Colleges, universities and vocational schools: Even if you didn’t attend them, many schools
have placement facilities and/or networks of referrals for other assistance.
• Public libraries: The public library in your area may be able to refer you to free services and
programs. They may also have free classes on using a computer.
• Churches and faith-based organizations: Churches and faith-based organizations have been
known to help justice-involved individuals get back on their feet and find the right
rehabilitation and employment supportsSearching for Employment – First Steps
Searching for Employment – First Steps
What documents do I need before I start my job search?
You should have the following documents before applying for jobs. Many are required as part of the
application process.
• Social Security Card: To obtain a replacement card contact the nearest Social Security
Administration office (listed under US Government Offices in your telephone book), call their
toll-free number at 1-800-772-1213, or look at their website (www.ssa.gov/ssnumber/
) for
instructions.
• Driver’s License/Non-driver Photo ID Card: Go to the nearest Department of Motor Vehicles
office. You can find contact information in a local phone book or identify a local office at the
DMV website at: (https://dmv.ny.gov
/offices) For information on how to get a non-driver ID
card go to: (https://dmv.ny.gov/id-card/non-driver-id-card)
• Birth Certificate (Also: marriage, divorce or death certificate): Outside of New York City,
contact the New York State Department of Health Vital Records website at:
(www.health.ny.gov/vital_records
). Within New York City, contact the New York City Office of
Vital Records / Bureau of Vital Statistics at: (https://www1.nyc.gov/site/doh/services/birth-
certificates.page)
• Facility Release papers: These are papers given to you upon your release from incarceration.
• Proof(s) of Education: These include copies of your H.S diploma, GED, TASC and certificates or
transcripts from training. To obtain a copy of a H.S. Diploma, the local school district will need
to be contacted. To obtain a copy of a GED or TASC Credential, go to:
www.acces.nysed.gov/hse/duplicate-diplomas-andor-transcripts
for forms and instructions.
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• Military Discharge Papers (for veterans only): Veterans receive these after being discharged
from the military (also referred to as separation papers or DD-214s)
There are two ways to request military discharge papers:
1- The first is to request papers online at:
https://vetrecs.archives.gov/VeteranRequest/home.html
2- The second way is to submit a request by mail or fax using the SF-180 form.
This form can be obtained at:
https://www.archives.gov/files/sf180-request-pertaining-to-military-records-exp-
april2018-1.pdf
• Permanent Resident Card (Green Card) : To obtain a replacement of a green card contact the
U.S. Citizenship and Immigration Services at: (
https://www.uscis.gov/green-card/after-a-green-
card-granted#Replacing) or call 1-800-375-5283
What other documents may be useful?
Although they are not required, the following items are very helpful:
• Letters of Reference: Contact previous employers and ask if they can provide you with a letter
of reference, or if you can use them as a reference in your job search; you may also have letters
of reference provided by staff from schools or vocational training programs you attended
• Resumes: If you have a resume already, this will be helpful as you start your job search
• Fact Sheets: If you don’t have a resume, prepare a sheet that lists address and phone numbers
of former employers, dates you worked at each job, job titles, etc.
• Certificates or Awards: Include any you have received for completing vocational training or
special programs
What are Certificates of Rehabilitation?
If you have a conviction for a felony or misdemeanor, or if you have a JO (Juvenile Offender)
conviction, you can apply for a certificate of rehabilitation. These certificates may help when you are
looking for a job or applying for an occupational license.
You do NOT need a certificate if you have a JD (Juvenile Delinquent) or YO (Youthful
Offender) adjudication because they are NOT convictions.
Why should I apply for one?
If you have a certificate when you apply for a job or a license, the employer or licensing authority must
consider it as evidence of rehabilitation. This means that your conviction cannot be used as the sole
reason to deny you employment or refuse to give you a license.
A certificate can usually lift automatic bars to NYS licensing because of a conviction.
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Will a certificate completely protect me from being denied a job or license
because of my criminal conviction?
No. Even with a certificate, the law allows an employer or licensing authority to refuse to hire or
license you if your conviction(s) is job-related or could pose a risk to property or other employees or
customers.
A certificate is NOT a pardon and does NOT erase your conviction.
You still must list your convictions on a job application if the application asks you to. Also, your
conviction(s) will remain on your RAP sheet (criminal history).
How many types of certificates are there?
There are two types of certificates: the Certificate of Relief from Disabilities, and the Certificate of
Good Conduct.
What is the difference between these two certificates?
The major difference is related to the number and type of crime(s) that you committed. The certificate
you can apply for is determined by your criminal record. If you are applying for an occupational
license, you will also need to check the type of certificate the licensing agency requires.
Who qualifies for the Certificate of Relief from Disabilities?
You are eligible to apply for this certificate if you have one felony and/or any number of
misdemeanors. This certificate may be issued to you upon release from prison, upon sentencing, or
release from jail to community supervision.
While you are still under parole or probation, the certificate is temporary. When you are discharged
from parole or probation, the certificate will become permanent unless you receive another
conviction.
If you have been convicted of a federal offense, an out-of-state crime, or a crime in
another country, you may be eligible to apply for a Certificate of Relief from Disabilities
in New York.
Who qualifies for the Certificate of Good Conduct?
You are eligible to apply for the Certificate of Good Conduct if you have been convicted of more than
one felony and/or any number of misdemeanors.
If the most serious conviction you have received is a Class C, D or E felony, the minimum period of time
required before you can apply for a Certificate of Good Conduct is three years from the date of your
release from prison for your most serious conviction, or three years from the date of your last felony
conviction, whichever is most recent.
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If the most serious conviction you have received is a Class A or B felony, the minimum period of time
before you can apply for a Certificate of Good Conduct is five years from the date of your release from
prison for your most serious conviction, or five years from the date of your last felony conviction,
whichever is most recent.
How do I apply for one of these certificates?
You can apply for a certificate from the New York State Department of Corrections and Community
Supervision or DOCCS.
To obtain forms and instructions go to:
www.doccs.ny.gov/pdf/DOCCS-CRD-Application_instructions.pdf
This link contains the application and instructions for both certificates of rehabilitation. The link also
contains Frequently Asked Questions (FAQs) with answers.
Completed applications need to be mailed to:
New York State Department of Corrections and Community Supervision (DOCCS)
Harriman State Office Campus / Building 2
1220 Washington Avenue
Albany, New York 12226-2050
Even if you do get a certificate of rehabilitation, there are certain jobs for which your
conviction may automatically disqualify you. Also, to apply for any public office, such as
a court officer or firefighter, you will need a Certificate of Good Conduct, no matter how
many felony convictions you have. Make sure to research this before you apply for jobs.
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Getting and Correcting Your RAP Sheet
What is a RAP sheet?
A Record of Arrest and Prosecution (RAP) sheet is a record of all your arrests and convictions.
In New York, RAP sheets are maintained by the Record Review Unit of the New York State Division of
Criminal Justice Services (DCJS).
Who can legally request a copy of a RAP sheet from DCJS?
• You: First and most importantly, you have a right to see your own RAP sheet.
• Criminal justice and law enforcement agencies: This would include:
o Police departments
o Courts
o District and defense attorneys
o Parole and probation departments, and
o The Department of Corrections and
Community Supervison
• Certain employers: Certain employers are allowed to obtain copies of your RAP sheet as part
of the hiring process, including:
o Hospitals
o Nursing homes
o Home health agencies
o Banks
o Museums
o Schools
o Any employer who must legally fingerprint
applicants for hiring
• Occupational licensing agencies: Examples of jobs requiring an occupational license include
(but are not limited to):
o Nurses
o Barbers
o Security guards
o Taxi Driver
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Why is it important for me to see a copy of my RAP sheet before applying for
jobs?
It is important to see a copy of your RAP sheet before looking for work to make sure that there are no
errors. Many RAP sheets have mistakes on them, including incorrect information, information that
should have been sealed and missing court dispositions. This will give you time to correct any possible
errors on your RAP sheet before you apply for any jobs.
It is also possible that you may not remember every conviction. Seeing a copy of your RAP sheet
before looking for work will allow you to prepare for addressing your criminal history properly in
interviews and on job applications.
How do I get a copy of my RAP sheet?
If you are not incarcerated or will be incarcerated for less than 45 days, you should contact the New
York State DCJS (Division of Criminal Justice Services) Record Review Unit for an application packet:
DCJS Record Review Unit
New York State Division of Criminal Justice Services
Alfred E. Smith Building
80 South Swan Street
Albany, NY 12210
Phone: (518) 485-7675 or (518) 457-9857
Email: Record [email protected]y.gov
The DCJS RAP Sheet Web Page: https://www.criminaljustice.ny.gov/ojis/recordreview.htm
includes instructions for requesting a RAP Sheet. You need to request either a Supressed (with no
sealed information) or an Unsupressed (with sealed information) RAP Sheet. After you complete the
required form, return it to DCJS with a copy of your fingerprints (see fingerprinting instructions
below). There is a cost for both the RAP sheet and the fingerprints, which is approximately $62.00. If
you are currently collecting government benefits (such as unemployment, food stamps or public
assistance) or if you can provide a notarized statement of your current income, you may be able to get
the RAP Sheet fee waived. To request a fee waiver application send an email to:
RecordReview@dcjs.ny.gov
. If you get the DCJS fee waived, you are still responsible for the fingerprint
cost which is around $12.00.
If you are currently incarcerated or have been placed in a juvenile facility for more than 45 days in New
York State, you must request a copy of your RAP sheet from DCJS. After DCJS gets the request, they
will send you a FREE copy of your RAP sheet.
Where can I get my fingerprints taken for my RAP sheet request?
To get your fingerprints taken for a New York State RAP sheet request, contact MorphoTrust/Identogo
the vendor for the state, by calling 1-877-472-6915 or by visiting their website at:
https://uenroll.identogo.com
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When you go to the Identogo website select “click here” under the box. You will then select New York
State and enter the ORI code NYDCJSPRY. You will then need to select which type of RAP sheet you
are requesting. There is an option to have the response sent to your attorney instead of to you. You
will need to provide two forms of identification as indicated on the MorphoTrust/Identogo website.
You must pay for fingerprinting.
How can I correct any errors on my RAP sheet?
An excellent resource to help you correct errors on your rap sheet is the Legal Action Center’s free
publication “Your New York State RAP Sheet: A Guide To Getting, Understanding & Correcting
Your Criminal Record.”
This publication is available on the Legal Action Center website:
http://www.lac.org/doc_library/lac/publications/YourRapSheet.pdf
You can also contact the Legal Action Center directly to request a copy. If you contact the center by
phone, ask for the paralegal on call.
Legal Action Center
225 Varick St., 4
th
Floor
New York, NY 10014
Phone: (212) 243-1313
Fax: (212) 675-0286
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Employer Access to Your Criminal History
Does an employer need my permission to conduct a background check?
Not always. Certain employers are legally able to get a copy of your legal history without your
permission, which will reveal not only your criminal convictions and arrests, but also your sealed
violations. Employers who are not legally able to get a copy of your RAP sheet can still use consumer
or credit reporting agencies to conduct background checks on job applicants but they will require
your permission to do this.
Does an employer need my permission to conduct a background check using a
consumer or credit reporting agency?
Yes, always. Both the Federal and New York State Fair Credit Reporting Laws require that an employer
gets your permission before running a background check on you using a consumer or credit reporting
agency. You will need to sign a form giving the employer permission to run this kind of background
check.
Know Your Rights
As an ex-offender in New York State, you have employment rights you should know about before you
start applying for and interviewing for jobs.
What are employers allowed to do and ask?
• Employers in New York State can lawfully ask about all unsealed misdemeanor and felony
convictions.
• Employers who cannot access your RAP sheet can legally ask for court disposition slips as part
of the application process
• Employers have the right to conduct a background check on you through a consumer or
credit reporting agency – however, under federal law, you are entitled to a copy of the report
and a reasonable amount of time to review it before the employer denies your employment
for reasons related to a conviction
What are employers not allowed to do or ask?
• Employers cannot ask about any arrest(s) that did not result in a conviction(s)
• Federal law bans employers from using polygraph (lie detector) tests as a basis for
employment
• Employers in New York State are not allowed to discriminate against hiring ex-offenders,
unless the felony and/or misdemeanor conviction(s) is related to the type of employment or
license being sought (e.g., if you were convicted for fraud and you are seeking work as an
accountant, the employer has the right not to hire you on this basis)
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I
f you feel that you have been discriminated against solely because you have a criminal record, you
have the right to ask the employer for a letter explaining why you were denied employment. You also
have the right to see a copy of the background check they obtained no matter where it came from.
The New York State Division of Human Rights enforces the New York State Corrections Law, which
states the employer has 30 days to give you this letter.
Y
ou can file a complaint with the New York State Division of Human Rights through their website at:
https://dhr.ny.gov/complaint
. A listing of Regional Division of Human Rights Offices can be found at:
https://dhr.ny.gov/contact-us
Hiring Incentives for Employers
There are several hiring incentives available in New York State to help eliminate employment barriers
and encourage employers to hire you. In order to be competitive in the job market, you should
educate yourself about these incentives and opportunities as fully as possible. These programs can be
advertised to employers during the hiring process.
Federal Bonding Program
W
hat is the Federal Bonding Program?
The Federal Bonding Program is a business insurance policy for employers that protects against any
loss of money or property due to employee dishonesty. This is a free service offered by the New York
State Department of Labor which provides a business with up to $25,000 of insurance coverage if the
employer hires an individual who is eligible for the program. Individuals who are eligible include
anyone who has a prior felony or misdemeanor conviction. It can make the difference in whether or
not an employer will decide to hire you.
H
ow do I get bonded?
You can only apply for bonding under the program once you have a job offer with a start date. Once
you have a start date with an employer, either you or the employer can contact the local bonding
coordinator in your area to get the bonding process started.
W
hat if I don’t have a job offer or start date yet?
If you are eligible for the program but do not yet have a job offer, the New York State Department of
Labor can provide you with a letter stating you are eligible which can be shown to a prospective
employer. Whether or not you have a job offer you can still choose to educate yourself about this and
other work incentives so that you can educate employers about them in the interviewing and hiring
process.
W
here can I get more information about the program or get started?
To learn more, or to start the bonding process, visit the Department of Labor’s Federal Bonding
Program web page to identify a Local Bonding Coordinator.
https://labor.ny.gov/businessservices/services/fbp.shtm
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Work Opportunity Tax Credit
The Work Opportunity Tax Credit (WOTC) is a tax credit for employers who hire individuals from one of
the target groups for the program, which includes individuals with felony convictions. Employers can
receive a tax credit up to $2,400. Ex-offenders must be hired within one year of their release or
conviction to qualify. More information is available on the Department of Labor’s WOTC web page:
https://labor.ny.gov/businessservices/edsu/edsu%20wotc.shtm
On-The-Job Training
On-the-Job Training (OJT) is a program that provides funding to a business that trains employees at its
workplace. To see if you qualify for an OJT position, visit your nearest One-Stop Career Center.
NYS Department of Labor: One-Stop Career Centers
The NYS Department of Labor’s One-Stop Career Centers are a major resource as you begin your job
search. To find the Career Center that is closest to you go to:
https://labor.ny.gov/career-center-locator/
Enter your zip code to find the Career Center that is closest
to you.
Services available at One-Stop Career Centers include:
• Career counseling
• Job search assistance
• Local and statewide labor market information
• Workshops on topics such as resume writing and interviewing
• Local and statewide labor market information
• Training opportunities
• Veterans services
• Access to computers, phones and faxes you can use for your job search
Veterans receive priority of service at all One-Stop Career Centers. This means that
veterans and eligible spouses are given priority over non-covered persons for
employment, training, and placement services. Therefore, a veteran or an eligible spouse
receives access to a service earlier in time than a non-covered person, or, if the resource is
limited, the veteran or eligible spouse receives access to the service instead of or before the
non-covered person.
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Other tools available on the Department of Labor’s website include:
• New York State Job Bank – Post your resume and search for jobs at
https://newyork.usnlx.com
You will need to create an account to do this.
• JobZone – Use the site’s career planning and self-assessment tools for job seekers:
www.jobzone.ny.gov
You can choose to create an account if you would like to save your
resume or other information on JobZone- but it is not required.
• Jobs Express – Search for local jobs in ten different regions of New York by job industry at:
http://jobs.ny.gov
• Listing of job fairs and continuous recruitments at career centers near you go to:
https://labor.ny.gov/workforcenypartners/career-center-events.shtm
Apprenticeship Programs
Another option to consider is to train as an apprentice. Apprenticeship training is a program through
which a worker earns a starting apprentice wage while learning a skilled craft or trade on the job,
along with additional related learning that usually takes place in a classroom setting.
How does the Apprenticeship Program work?
As an apprentice, you are a full-time, paid employee usually starting at about 40%-50% of the journey-
worker wage rate, with increases periodically until training is completed. You will then earn full
journey-worker wages. There are also fringe benefits in many programs, like paid vacations, paid
holidays, insurance, and retirement plans. The length of training, which is given under the guidance of
an experienced journey-worker, varies from one to five years, depending on the trade.
Do I need to be a high school graduate?
For most apprenticeship opportunities, a high school diploma or high school equivalency is required
before you start.
What kinds of apprenticeship opportunities are available?
Currently, there are over 100 active apprenticeship trades listed with the Department of Labor,
including, but not limited to: construction, machining, infrastructure (such as heating, electrical and
plumbing) and masonry.
Check the Department of Labor’s Apprenticeship Program web page at:
https://labor.ny.gov/apprenticeship/general/registration.shtm
for more information on how to
become an apprentice, and to see current recruitments that are available in regions around the state.
Apprenticeships that are currently recruiting can be found at:
https://labor.ny.gov/pressreleases/apprenticeshiparchive.shtm
19
I already completed a Department of Labor Registered Apprenticeship Program. How do I get
verification that I completed the training?
When you complete a Department of Labor registered apprenticeship training program, you are
issued a certificate of completion. If you haven’t received the certificate or no longer have it, you can
submit a request in writing by email or by calling to receive verification that you completed the
training or to receive a copy of your certificate of completion. Your request, whether made through
email or on the phone, should include the following information: your full name; any other names you
have gone by; the last four numbers of your Social Security Number; your date of birth; your DOCCS
Department Identification Number (DIN) if applicable; the approximate dates you started and finished
the training; and a mailing address.
The request should be directed to the New York State Department of Labor Central Office at:
NYS Department of Labor
Apprenticeship Training Program
WA Harriman State Office Campus, Building 12 Room 459
Albany, NY 12240
ATCO@labor.ny.gov
(518) 457-6820
Note: If you have completed a training program while incarcerated, keep in mind that not all training
programs completed in state correctional facilities are Department of Labor Registered
Apprenticeship Training programs. There are many training programs that are operated by the
Department of Corrections and Community Supervision (DOCCS). The Department of Labor does
not have any record of these trainings. If you are currently under Community Supervision
(probation or parole) you should request a document called a T.A.P.E.R. from your Supervising Officer.
This document will list training you completed while incarcerated. There is no cost for this document.
If you are no longer under Community Supervision, there are a few ways to request the T.A.P.E.R.
Report. For proof of completing the apprenticeship submit a written request for a copy of your
T.A.P.E.R. There is no cost for this document.
In your written request please provide the following information: your name used while incarcerated,
date of birth, Inmate DIN #, address, email address, phone number and the name of the facility where
training occurred. Send your request to:
NYSDOCCS
Attention: Division of Education
Harriman State Campus
1220 Washington Avenue
Albany, New York 12226-2055
20
The second way to request a copy of a T.A.P.E.R. if you have completed Community Supervision is to
call the correctional facility where you last served time. Follow these steps: 1) Ask for extension 4100
(this is the same extension at every facility), 2) ask to speak with the Inmate Record Coordinator, 3)
request a copy of the T.A.P.E.R. and provide the following information:
Full Name
Date of Birth
Address (for report to be mailed to)
Telephone Number
Email address
Inmate DIN #
Be aware that there may be a charge of $0.25 per page if the report is requested this way.
Planning Your Job Search
Finding work when you have a criminal record can be challenging, and certain obstacles can make
your job search difficult at times. Here are some suggestions to help you plan your time and create an
effective job search plan.
Tips to get started
• Begin your search as soon as you are able to do so – do not put it off
• Register with your nearest One-Stop Career Center as soon as possible for help with your job
search, resume, cover letter development, and interviewing skills
• Job hunting is a full-time job – plan to spend 30-40 hours a week looking for work
• Do some research about the best way to contact each possible employer: online application,
phone call, in-person meeting, etc.
• If coming in person to contact a business, find out in advance when is the best time and day of
the week to apply for a job
• Apply early enough in the day to allow time for employers to respond to your application and
to set up interviews, tests or other steps needed for hiring
• Be on time for all appointments
Where Can I Find Jobs?
There are many resources available to help you in your job search.
Networking – It’s all about who you know
Networking when looking for work means telling everyone you know that you are looking for work
and following up with each contact in your network for possible job leads. Since many job vacancies
are filled by word-of-mouth or referrals, and many aren’t advertised online or in the want ads, building
an extensive network can be a powerful resource in your job search.
Make sure to let everyone you know you are looking for new employment. This includes friends,
family, neighbors, acquaintances, employment counselors, One-Stop Career Center staff, and anyone
else who might be able to help you find job leads. Check in with your contacts often.
21
Also, don’t forget to check out other sources for jobs. Some examples include:
• New York State Job Bank – https://newyork.usnlx.com
• Jobs Express – http://www.jobs.ny.gov
• NYS Department of Labor’s job fairs and continuous recruitments page –
https://labor.ny.gov/workforcenypartners/career-center-events.shtm
• Other online job sites and job boards
• Job placement agencies and temp agencies that don’t charge fees
• Placement services from your previous school(s), union or trade association
• Previous employers you worked for in the past
Working for the Government
Another source you may want to consider in your job search is government jobs. New York State is an
equal opportunity employer, which means that you cannot be discriminated against for employment
opportunities based on your arrest and/or criminal conviction record, unless based on a related
occupational restriction.
Although you can apply for government positions, keep in mind that the law may still
disqualify you if your conviction(s) is related to the job responsibilities (e.g., persons
convicted of misdemeanor domestic violence crimes under Federal or State law are
“prohibited from employment in any position requiring the individual to: ship, transport,
possess, or receive firearms or ammunition”). If you need help with this, check with the
hiring entity first.
To find out more information about getting a job with the State of New York, check out the
StateJobsNY website at https://statejobsny.com/public/index.cfm
For many state jobs, you will need to first take a civil service exam before you can be considered for
the position. To see a list of currently scheduled exams, visit the Department of Civil Service’s page at
http://www.cs.ny.gov/examannouncements/types/oc/
. There is usually a fee to register for exams, but
this may be waived if you are unemployed or receiving public assistance benefits.
You can also search for jobs with the federal government at: www.usajobs.gov
.
Be honest about your conviction(s) when applying for government jobs. If you lie on
government applications, you can be fired and also face possible misdemeanor charges.
Lying on a government application may mean that you will not be eligible to apply for any
government jobs in the future.
22
Filling Out Job Applications
When filling out job applications, it can be difficult to decide what you need to reveal about your
criminal history and when to do so. Be sure to read all questions concerning your criminal history
carefully. You should only answer what is being asked – you do not need to give any information that
is not being requested.
In all cases, you should be familiar with the following information about any of your criminal charges
and convictions:
• The specific conviction and sentence (if applicable)
• The disposition (outcome) of the case – did it result in conviction or was it dismissed?
• The date of disposition
Employers in New York State are not allowed to ask about arrests that do not result in convictions.
However, they can ask about all unsealed felony and misdemeanor convictions and can ask you to
provide a certificate of disposition from each applicable court of conviction.
Helpful tips for completing job applications
• Read the job application and follow instructions carefully.
• Write neatly and be complete and accurate in your answers.
• In the work history, you can include any applicable work you did while incarcerated.
• Make sure to write down the name and contact information of the person who accepts your
application in your notes and ask them how you should follow up with your application – do
this for each employer, and make sure to follow up afterwards.
Have you ever been convicted…?
Some job applications may ask if you have ever been convicted of a felony or misdemeanor. If so,
don’t leave this question or section blank – doing so could be considered “lying by omission.” Some
employment experts recommend answering “yes” to having a conviction and then writing “will
discuss at interview”, which is honest without getting into too much detail.
The Legal Action Center has an excellent resource called “Criminal Records and Employment: Protecting
Yourself from Discrimination” which goes over how to answer the “conviction question” on
applications and in person. View this resource at:
https://lac.org/wp-content/uploads/2019/05/Criminal_Records_Employment.pdf
Do not lie on a job application. A job application is a legal document. Even after you
successfully get a job, you can still be fired at any time for having lied on your
application.
23
Preparing Your Resume
You will need to have a resume prepared for almost all types of jobs. A prepared resume is important
because it:
• May help you get a job interview
• Reminds interviewers and employers of who you are
• Provides a way for employers to compare your skills and qualifications with other job
candidates
• Helps organize all of your employment-related information in one spot
• Can help you focus and prepare for your interview
To get you started in thinking about how to prepare your resume(s) and cover letter(s), some
examples with notes have been provided in the appendix of this guide.
If the jobs I am applying for only require me to fill out applications, do I still need a
resume?
It is strongly recommended that all job seekers have a resume. Even if you are applying for jobs that
do not require you to submit a resume, there are several reasons you should. It can serve as a quick
reference for you to fill out applications – sometimes you can even just copy and paste information
from your resume into online job applications. A resume is also a valuable tool to bring to job fairs,
recruitments and job interviews. It is also needed to use tools such as the New York State Job Bank and
SMART (Skills Matching and Referral Technology) where keywords on your resume are matched with
jobs in online databases.
Do I need to customize my resume for every job opening?
Yes. You should revise a copy of your resume when you apply for each job opening. Take the time to
customize your resume to match each job description with your own skills and experience. This extra
step of personalizing your resume shows the employer that you are serious about getting the job and
you are willing to put forth the extra effort to get the job.
Where can I go to get help with my resume?
There are many places you can get resume assistance.
One-Stop Career Centers: You can register at your nearest One-Stop Career Center for
assistance with writing your resume, to attend resume workshops and to submit your resume for
SMART, a job-matching tool that sends job leads based on your skills directly to your email.
24
The Job Interview
For almost any job an employer considers to hire you, you will be contacted for an interview. The job
interview gives a possible employer the strongest impression of who you are, and it can be the most
important step on the path to being hired.
Before the interview
• Do your research – Look up whatever information you can about the business to show
interest and initiative at the interview.
• Check your
appearance – First impressions are important, so be sure to look neat and
professional and dress for the job as though you are starting the job today.
• Arrive at least a few minutes
early – this shows that you are responsible about being on time
and that you respect the interviewer’s time.
•
Practice some of the most common interview questions – You can practice with friends,
family and One-Stop staff.
• Bring copies of your
resume and any other requested documents.
•
Prepare yourself before the interview to speak about your conviction(s).
Preparing to speak about your conviction(s)
This is a critical step in your interview preparation. At some point in the interview process, you will be
asked about or need to discuss your criminal history. Remember: You have control over how you
handle this part of the interview.
• Stay positive – avoid being negative when discussing your criminal history and do not blame
anyone else for your circumstances.
•
Determine when you will need to discuss your conviction(s) – you want any possible
employers to know that you have nothing to hide.
•
Be prepared to deal with any objections or negative reactions to your background and show
that you are a person of value and a strong candidate for the job.
•
Accept responsibility but do not dwell on it. Be brief and truthful, and then move on.
• Focus on what you have done to
rehabilitate yourself and discuss how your skills will make
a positive contribution to the business.
25
During the interview
• Bring several copies of your resume and other employment documents (if applicable).
•
Smile, shake hands firmly with your interviewer and maintain eye contact.
• Breathe normally, take your time and
think before you answer questions.
•
Be prepared to discuss what you have learned since your legal history
• Show that you have done your
research about the business and this job by mentioning
specific ways you will be an ideal candidate.
•
Thank the interviewer for their time and interest.
• Do not discuss any personal problems or health issues.
• Never criticize former employers or coworkers.
• Ask for professional cards of the individuals who interviewed you.
• Send a thank you note to each person who interviewed you.
After the interview
Use this helpful checklist to reflect on what went right in the interview, what you want to work on for
your next interview and what your follow-up steps will be.
Did you arrive on time?
Did you introduce yourself to the interviewer?
Did you review your resume with the interviewer?
Did you smile and maintain eye contact throughout the interview?
Did you discuss your interest in the business?
Did you handle the discussion about your conviction(s) well?
What could you do better next time?
Did you send a follow-up letter or email (commonly called a thank-you note) after the
interview?
Realize that even if an interview doesn’t result in you getting a job, it is still a great opportunity to
practice your interview skills. Use this checklist and your notes as a reference point to improve your
skills each time you interview.
Is it really necessary to send a follow-up (thank-you letter or email) after the
interview?
Yes. A follow-up letter or email message shows the employer that you are serious about your interest
in the job and gives the impression that you are the kind of thoughtful and dedicated person who will
follow through with tasks and duties on the job if you are hired.
26
Also, if the interviewer has interviewed multiple people for the same position, a follow-up letter or
email message serves as a timely reminder to the interviewer of who you are while the hiring decision
is being made. The small, considerate gesture of sending a follow-up message after the interview can
make the difference in whether you are chosen for the position, or whether you will be considered for
future positions with this business.
You’re Hired! How to Keep the Job
If you have succeeded in getting a job, congratulations! Here are some tips to help you continue your
success at the new job.
Show up and be on time. This is the #1 piece of advice for keeping a job. Employers rarely have
patience for people who are continually late or absent. If you absolutely have to be late or absent,
call ahead to let them know (give as much notice as possible).
Be positive. When you are the new employee, sometimes it takes a while to adjust to your
coworkers and boss. It’s easy to feel alone and become defensive, but don’t have an attitude –
always be professional and polite. If there is an issue at work with a coworker or your boss, ask to
meet with your supervisor or other management staff to discuss your concerns in a professional
manner.
Do your job the right way, every time. Do your best to be dependable, responsible and
motivated in your new job. It can be tempting to sit and chat with coworkers when your boss is
not around, or take an extended break or lunch. Don’t do it! Never assume that your actions are
going unnoticed.
Communicate effectively. Everyone has different opinions about what is expected at work and
how people should communicate in the workplace. If you are not sure if your voice is being heard
or if your point is being understood clearly, ask. Use phrases like “Did I explain that well enough?”
and “Could you please explain that again?” and “Do you need anything else for this?” to politely
and professionally check in with coworkers and supervisors if you think there may be possible
confusion.
Notify your parole or probation officer as soon as possible. If you are on parole or
probation and your employer doesn’t know, contact your parole or probation officer. Verification
of employment does not have to jeopardize your job – observation and pay stubs may be able to
serve this purpose. Be sure to communicate with your parole or probation officer as soon as you
are employed so you can work this out as soon as possible.
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Appendix – Resume and Cover Letter Examples
To get you started in thinking about creating your resume(s) and cover letter(s), here are some
examples for your consideration. Take note of how information about each job seeker’s criminal
history is handled and think about how you want to model this information in your resume and cover
letter.
Job Seeker #1 – Steve Jones
Steve Jones spent over two years in a correctional facility, where he learned
building maintenance and cleaning skills. He has some other work history, but
he is looking for a job where he can put these skills to work. Steve wants to
include his work experience from his correctional facility, but he is worried that
he won’t get an interview if he includes this information upfront.
Look at Steve Jones’ cover letter and resume to see how he handled it.
Job Seeker #2 – Pam Kelly
Pam Kelly was incarcerated for five years. Before
that, she worked for almost ten years in the
healthcare field. However, her felony is related to the job she used to do,
so her chances are not good for getting her license renewed, or for
finding work again in this field. She has applied to get a certificate of
rehabilitation to lift bars to licensing and employment. She needs to find
other work in the meantime and would consider many different jobs.
See Pam’s example application, cover letter and resume for tips on how
she addressed her employment challenges.
Job Seeker #3 – Hector Nogales
Hector Nogales has served a long series of sentences, mainly related to drug
possession and selling charges. He has several felonies and a few misdemeanors on
his record, and not a lot of work history. However, he did receive some vocational
training at his last facility and he is interested in applying for an apprenticeship
program. Hector also completed mandated rehabilitation and has started to rebuild
his network of family, friends and colleagues.
Check out Hector’s resume and interview to see how he worked through what
could have been possible obstacles to getting a job.
28
Steve Jones – Example Cover Letter
Tip #1 – In his cover letter, Steve clearly
states the position he is applying for without
going into where he learned the related
skills for the job. Like Steve, you may decide
to disclose this information later.
Tip #2 – At the end of your
cover letter, make sure to note
any other documents you
have included (e.g., resume,
application, etc.).
29
Steve Jones – Example Resume
Tip #1 – Include all of your contact
information, including your best
contact phone number and a
professional email address.
Tip #2
– Like Steve, you
can describe the skills you
learned while incarcerated
with an emphasis on what
you can do, not where you
learned these skills.
Tip #3 – In the Work History and Education
and Training sections of your resume, you
can use abbreviations (in this example, CCF
instead of Clinton Correctional Facility).
30
Pamela Kelly – Example Application
Tip #1 – When you fill out
job applications, type or
write as neatly as possible
so that it will be easy for
an employer to read.
Tip #2 – When you fill in
your availability and
desired salary, be as
flexible as you can. You
may choose to write that
your desired salary is
open to discussion, as
Pam does here.
Tip #3 –Do not lie about or skip the section about
your convictions. You do not need to give more
information than the employer is requesting -
however, you should include information about the
court, the penal code related to your conviction and
the disposition date.Here, Pam also includes that
she has applied for a certificate of rehabilitation
and also gives information about hiring incentives
for which the employer may be eligible.
31
Pamela Kelly – Example Cover Letter
Tip #1 – Be sure to clearly
identify the purpose of your
letter, the position you are
applying for, and what steps
you are taking to get the job.
Tip #2 - Describe how you
can use your previous
experience and skills to
succeed in the position –
this helps the employer
get an idea of how you
will be at the job.
Tip #3 - Pam ends the letter by
stating what she will do to
follow up for this job – it shows
the employer that she is highly
motivated to get the job.
32
Pamela Kelly – Example Resume
Tip #1 – Notice how
Pam organized her
resume so that her
objective and summary
of skills are customized
to this position.
Tip #3 – Pam’s most
recent job was a work
experience she had at
Monroe County Jail
(abbreviated as MCJ) –
by including this on her
resume, she avoids
having any gaps in her
work history.
Tip #2 – Since Pam has
listed her related skills in
the Summary section,
she keeps the Work
History section of her
resume short, without
listing individual tasks
she did at each job.
33
He
ctor Nogales – Example Resume
Tip #1 – Like Hector has done,
you can write your resume so
that the detailed information
most likely to help you get a
position is highlighted first.
Tip #2 – Be sure to include
work experiences and
education/training you
completed while incarcerated.
Tip #3 – Hector abbreviates Bare Hill
Correctional Facility as BHCF to focus
on the skills learned, not the location.
He also chooses to list only the city
Fishkill, NY instead of listing Fishkill
Correctional Facility.
34
H
ector Nogales – Example Interview
Tip #2 – You should
educate yourself
about incentives for
employers who hire
ex-offenders, such as
the Federal Bonding
Program and the
Work Opportunity Tax
Credit. Informing the
interviewer about
these incentives may
increase your chances
of being hired.
Tip #1 – Prepare yourself to answer questions about
your conviction(s) in a job interview. Notice here how
Hector acknowledges his convictions and how he has
shown rehabilitation. Then he explains how his past
will not affect his work, what supports he has in
place, and how his skills are valuable to the company.
35
State Agency Contact Information
NYS Department of Labor
For all questions and information about THE PRIME
OBJECTIVE, including Department of Labor programs
and incentives listed in this guide, please contact the
Special Populations Team at:
NYS Department of Labor
Division of Employment and Workforce Solutions
Program Development Unit
Special Populations Team
SOC, Building 12, Room 440
Albany, NY 12240
Phone: 518-485-8037
Email: [email protected]
The Department of Labor Cannot Accept Collect
Calls from Inmates
NYS Division of Criminal Justice Services
To request a copy of your suppressed or
unsuppressed rap sheet, contact DCJS at:
New York State Division of Criminal Justice
Services
Record Review Unit
Alfred E. Smith Building
80 South Swan Street
Albany, NY 12210
Phone: 518-485-7675 or 518-457-9847
Instructions for requesting a RAP sheet:
www.criminaljustice.ny.gov/ojis/recordreview.htm
New York State Department of Corrections and
Community Supervision (DOCCS)
For information about obtaining a Certificate of
Rehabilitation (Certificate of Relief from Civil
Disabilities or Certificate of Good Conduct) find
complete instructions at:
Send completed applications to:
NYS Department of Corrections and Community
Supervision
Harriman State Office Campus, Building 2
1220 Washington Avenue
Albany, NY 12226
518-485-8953
NYS Division of Human Rights
If you feel that you have been discriminated
against for having legal history when applying
for jobs, contact the NYS Division of Human
Rights. A complaint must be filed with the
Division of Human Rights within one year of the
alleged discrimination.
For complete instructions on filing a complaint
go to:
https://dhr.ny.gov/complaint
For a listing of all regional Division of Human
Rights offices with contact information go to:
https://dhr.ny.gov/contact-us
NYS Office of Temporary and Disability
Assistance (OTDA)
To find out about temporary benefits, including food
stamps, cash assistance, heat, healthcare, and
housing, contact the OTDA at:
NYS Office of Temporary and Disability Assistance
40 North Pearl Street
Albany, New York 12243
Phone: 518-473-1090
Email: [email protected]
Toll Free: 1-800-342-3009 (food stamps, temporary
assistance, HEAP)
For a listing of local Department of Social Services
Offices by county in New York got to:
www.otda.ny.gov/workingfamilies/dss.asp
NYS Education Department (NYSED)
https://doccs.ny.gov/certificates-relief-good-
conduct-restoration-rights
For information about getting a GED High
School equivalent credential go to:
https://www.acces.nysed.gov/hse/ready-
set-test-new-high-school-equivalency-
exam-here
To identify free testing materials and
classes go to:
https://ged.com