SIP-enabled h.264 Video
Outdoor Intercom
Operations Guide
Part #011410
Document Part #931334E
for Firmware Version 1.4.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601
The IP Endpoint Company
CyberData Corporation 931334E Operations Guide
SIP-enabled h.264 Video Outdoor Intercom Operations Guide 931334E
Part # 011410
COPYRIGHT NOTICE:
© 2019, CyberData Corporation, ALL RIGHTS RESERVED.
This manual and related materials are the copyrighted property of CyberData Corporation. No part of
this manual or related materials may be reproduced or transmitted, in any form or by any means
(except for internal use by licensed customers), without prior express written permission of
CyberData Corporation. This manual, and the products, software, firmware, and/or hardware
described in this manual are the property of CyberData Corporation, provided under the terms of an
agreement between CyberData Corporation and recipient of this manual, and their use is subject to
that agreement and its terms.
DISCLAIMER: Except as expressly and specifically stated in a written agreement executed by
CyberData Corporation, CyberData Corporation makes no representation or warranty, express or
implied, including any warranty or merchantability or fitness for any purpose, with respect to this
manual or the products, software, firmware, and/or hardware described herein, and CyberData
Corporation assumes no liability for damages or claims resulting from any use of this manual or such
products, software, firmware, and/or hardware. CyberData Corporation reserves the right to make
changes, without notice, to this manual and to any such product, software, firmware, and/or
hardware.
OPEN SOURCE STATEMENT: Certain software components included in CyberData products are
subject to the GNU General Public License (GPL) and Lesser GNU General Public License (LGPL)
“open source” or “free software” licenses. Some of this Open Source Software may be owned by third
parties. Open Source Software is not subject to the terms and conditions of the CyberData
COPYRIGHT NOTICE or software licenses. Your right to copy, modify, and distribute any Open
Source Software is determined by the terms of the GPL, LGPL, or third party, according to who
licenses that software.
Software or firmware developed by CyberData that is unrelated to Open Source Software is
copyrighted by CyberData, subject to the terms of CyberData licenses, and may not be copied,
modified, reverse-engineered, or otherwise altered without explicit written permission from
CyberData Corporation.
TRADEMARK NOTICE: CyberData Corporation and the CyberData Corporation logos are
trademarks of CyberData Corporation. Other product names, trademarks, and service marks may be
the trademarks or registered trademarks of their respective owners.
Technical Support
The fastest way to get technical support for your VoIP product is to
submit a VoIP Technical Support form at the following website:
http://support.cyberdata.net/
Phone: (831) 373-2601, Ext. 333
Email: [email protected]et
Fax: (831) 373-4193
Company and product information is at www.cyberdata.net.
The IP Endpoint Company
Operations Guide 931334E CyberData Corporation
Revision Information
Revision 931334E, which corresponds to firmware version 1.4.0, was released on January 18, 2019,
and has the following changes:
• Updates Section 1.3, "Product Features"
• Updates Section 1.4, "Supported Protocols"
• Updates Section 1.6, "Specifications"
• Adds Section 2.3.6, "Connecting an Auxiliary RGB Strobe to the Device"
• Updates Figure 2-23, "Home Page"
• Updates Figure 2-24, "Device Configuration Page"
• Updates Figure 2-25, "Video Page"
• Updates Figure 2-26, "Network Page"
• Updates Figure 2-27, "SIP Page"
• Adds Section 2.4.9, "Configure the SSL Parameters"
• Updates Figure 2-34, "Multicast Page"
• Updates Figure 2-35, "Sensor Page"
• Updates Figure 2-36, "Audiofiles Page"
• Updates Figure 2-37, "Audiofiles Page"
• Updates Figure 2-41, "Events Page"
• Updates Figure 2-42, "DSR Page (not associated with any DSRs)"
• Updates Figure 2-43, "Autoprovisioning Page"
• Updates Figure 2-45, "Firmware Page"
• Updates Figure 2-46, "Upload Button"
• Updates Figure 2-47, "Home Page"
Browsers Supported
The following browsers have been tested against firmware version 1.4.0:
• Internet Explorer (version: 11)
• Firefox (also called Mozilla Firefox) (version: 62.0)
• Chrome (version: 63.0.3239.132)
• Safari (version: 12)
• Microsoft Edge (version: 42.17134.1.0)
CyberData Corporation 931334E Operations Guide
Pictorial Alert Icons
Hazard Levels
Danger: Indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury. This is limited to the most extreme situations.
Warning: Indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
Caution: Indicates a potentially hazardous situation which, if not avoided, could result in minor or
moderate injury. It may also alert users against unsafe practices.
Notice: Indicates a statement of company policy (that is, a safety policy or protection of property).
The safety guidelines for the equipment in this manual do not purport to address all the safety issues
of the equipment. It is the responsibility of the user to establish appropriate safety, ergonomic, and
health practices and determine the applicability of regulatory limitations prior to use. Potential safety
hazards are identified in this manual through the use of words Danger, Warning, and Caution, the
specific hazard type, and pictorial alert icons.
General Alert
This pictoral alert indicates a potentially hazardous situation. This alert will be
followed by a hazard level heading and more specific information about the hazard.
Ground
This pictoral alert indicates the Earth grounding connection point.
GENERAL ALERT
CyberData Corporation 931334E Operations Guide
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has
two blades with one wider than the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by the manufacturer.
12. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or
moisture, does not operate normally, or has been dropped.
13. Prior to installation, consult local building and electrical code requirements.
14. WARNING: The VoIP Intercom enclosure is not rated for any AC voltages!
Warning
Electrical Hazard: This product should be installed by a licensed electrician
according to all local electrical and building codes.
Warning
Electrical Hazard: To prevent injury, this apparatus must be securely attached to
the floor/wall in accordance with the installation instructions.
Warning
The PoE connector is intended for intra-building connections only and does not
route to the outside plant.
GENERAL ALERT
GENERAL ALERT
GENERAL ALERT
i
Operations Guide 931334E CyberData Corporation
Contents
Chapter 1 Product Overview 1
1.1 How to Identify This Product .....................................................................................................1
1.2 Typical System Installation .......................................................................................................2
1.3 Product Features ......................................................................................................................3
1.4 Supported Protocols .................................................................................................................3
1.5 Supported SIP Servers .............................................................................................................3
1.6 Specifications ...........................................................................................................................4
1.7 Compliance ..............................................................................................................................5
1.7.1 CE Testing ......................................................................................................................5
1.7.2 FCC Statement ..............................................................................................................5
Chapter 2 Installing the SIP-enabled h.264 Video Outdoor Intercom 6
2.1 Parts List ..................................................................................................................................6
2.2 Intercom Components ..............................................................................................................7
2.3 Intercom Setup .........................................................................................................................8
2.3.1 Mechanical Adjustment ..................................................................................................8
2.3.2 Field of View .................................................................................................................11
2.3.3 Intercom Connections ..................................................................................................12
2.3.4 Using the On-Board Relay ...........................................................................................14
2.3.5 Wiring the Circuit ..........................................................................................................15
2.3.6 Connecting an Auxiliary RGB Strobe to the Device .....................................................19
2.3.7 Intercom Connectors ....................................................................................................20
2.3.8 Activity and Link LEDs .................................................................................................24
2.3.9 RTFM Button ................................................................................................................25
2.3.10 Adjusting the Intercom Volume ...................................................................................27
2.3.11 Call Button and the Call Button LED ..........................................................................28
2.4 Configure the Intercom Parameters .......................................................................................29
2.4.1 Factory Default Settings ...............................................................................................29
2.4.2 Intercom Web Page Navigation ....................................................................................30
2.4.3 Using the Toggle Help Button .......................................................................................31
2.4.4 Log in to the Home Page ..............................................................................................33
2.4.5 Configure the Device ....................................................................................................37
2.4.6 Configure the Video Parameters .................................................................................41
2.4.7 Configure the Network Parameters .............................................................................44
2.4.8 Configure the SIP (Session Initiation Protocol) Parameters .........................................47
2.4.9 Configure the SSL Parameters ....................................................................................56
2.4.10 Configure the Multicast Parameters ...........................................................................61
2.4.11 Configure the Sensor Parameters ..............................................................................65
2.4.12 Configure the Audio Parameters ................................................................................70
2.4.13 Configure the Events Parameters ..............................................................................76
2.4.14 Configure the Door Strike Relay .................................................................................82
2.4.15 Configure the Autoprovisioning Parameters ...............................................................84
2.5 Upgrade the Firmware ............................................................................................................95
2.6 Reboot the Device ..................................................................................................................98
2.7 Command Interface ................................................................................................................99
2.7.1 Command Interface Post Commands ..........................................................................99
Appendix A Mounting the Intercom 102
A.1 Mounting Components .........................................................................................................102
A.2 Dimensions ..........................................................................................................................103
A.3 Overview of Installation Types ..............................................................................................105
A.4 Network Cable Entry Restrictions ........................................................................................106
A.4.1 Conduit Mounting Restrictions (Side Entry) ...............................................................106
A.4.2 Conduit Mounting Restrictions (Rear Entry without Shroud) .....................................107
A.4.3 Conduit Mounting Restrictions (Rear Entry with Shroud) ..........................................107
A.5 Service Loop Cable Routing ................................................................................................108
A.6 Securing the Intercom ..........................................................................................................109
A.7 Additional Mounting Options ................................................................................................110
Operations Guide 931334E CyberData Corporation
ii
A.7.1 Conduit Mounting Option (Not Provided) ...................................................................110
A.7.2 Conduit to Gang Box Installation ...............................................................................111
A.7.3 Gooseneck Mounting Option (Not Provided) .............................................................112
A.7.4 Ground Cable Installation for Gooseneck Mounting Option .......................................113
Appendix B Setting up a TFTP Server 114
B.1 Set up a TFTP Server ..........................................................................................................114
B.1.1 In a LINUX Environment ............................................................................................114
B.1.2 In a Windows Environment .......................................................................................114
Appendix C Troubleshooting/Technical Support 115
C.1 Frequently Asked Questions (FAQ) ......................................................................................115
C.2 Documentation .....................................................................................................................115
C.3 Contact Information ..............................................................................................................116
C.4 Warranty and RMA Information ............................................................................................116
Index 117
1
Operations Guide 931334E CyberData Corporation
1 Product Overview
1.1 How to Identify This Product
To identify the SIP-enabled h.264 Video Outdoor Intercom, look for a model number label similar to
the one shown in
Figure 1-1. Confirm the following:
• The model number on the label should be 011410.
• The serial number on the label should begin with 410.
Figure 1-1. Model Number Label
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
VIDEO OUTDOOR INTERCOM
011410A / 021495* / 021498*
www.cyberdata.net
CAN ICES-3 (A)/NMB-3(A)
V1.4.0
00:20:F7:03:83:CA
410000001
Model number
Serial number begins with 410
Product Overview
Typical System Installation
Operations Guide 931334E CyberData Corporation
2
1.2 Typical System Installation
The following figures illustrate how the SIP-enabled h.264 Video Outdoor Intercom can be installed
as part of a VoIP phone system.
Figure 1-2. Typical Installation
DC Source
+
1 A @ 30 VDC
Sense Input
Terminal Block of the CyberData Device
Enter key code to trigger the
dry contact in the device
Standard Electronic Door Sense
(not sold by CyberData)
6
5
Standard Electronic Door Strike
(not sold by CyberData)
4
3
3
4
5
6
2
1
7
8
PoE Switch
Trigger electric door strike with a predetermined key code from the IP phone
Product Overview
Product Features
Operations Guide 931334E CyberData Corporation
3
1.3 Product Features
The SIP-enabled h.264 Video Outdoor Intercom has the following features:
• TLS 1.2, Enhanced security for IP Endpoints in a local or cloud based environment
• Adjustable camera angle
• Full-duplex voice operation
• Supports SRST (Survivable Remote Site Telephony) in a Cisco environment
• Network web management
• Network adjustable speaker volume and microphone sensitivity
• Network downloadable firmware
• Doubles as a paging speaker
• Dry relay contact for auxiliary control (controls external power)
• Door closure and tamper alert signal
• Downloadable alert, ringtones and callout messages
1.4 Supported Protocols
The Intercom supports the following protocols:
• SIP (session initiation protocol)
• HTTP Web-based configuration
Provides an intuitive user interface for easy system configuration and verification of Intercom
operations.
• DHCP Client
Dynamically assigns IP addresses in addition to the option to use static addressing.
• TFTP Client
Facilitates hosting for the Autoprovisioning configuration file.
•RTP
• RTP/AVP - Audio Video Profile
• TLS 1.2
• Facilitates autoprovisioning configuration values on boot
• Audio Encodings
PCMU (G.711 mu-law)
PCMA (G.711 A-law)
G.722
G.729
1.5 Supported SIP Servers
The following link contains information on how to configure the device for the supported SIP servers:
https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers
Product Overview
Specifications
Operations Guide 931334E CyberData Corporation
4
1.6
Specifications
Ethernet I/F 10/100 Mbps
Protocol SIP RFC 3261 Compatible
Power Input PoE 802.3af compliant or +8 to +12VDC @ 1000mA Regulated Power Supply (not included)
a
Speaker Output 2 Watts Peak Power
On-Board Relay 1A @ 30 VDC
Payload Types G.711 a-law, G.711 µ-law, G.722, and G.729
Video Codec H.264 Baseline
Camera Resolution 320 x 240
SIP Video Payload Baseline profile @ 320x240
Video Lens Angle 72 degrees
Network Security TLS/SSL 1.2
IP Rating IP65
Operating Range Temperature: -40
o
C to 55
o
C (-40
o
F to 131
o
F)
Humidity: 5-95%, non-condensing
Storage Temperature
Storage Altitude
-40
o
C to 70
o
C (-40
o
F to 158
o
F)
Up to 15,000 ft. (4573 m)
IP Rating IP65
Dimensions
b
5.118 inches [130 mm] Length
2.252 inches [57.21 mm] Width
5.118 inches [130 mm] Height
Weight
Boxed Weight
2.0 lbs. [0.90 kg]
3.0 lbs. [1.36 kg]
Compliance CE; EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive – EN 60950-1, RoHS
Com
pliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant
Warranty 2 Years Limited
Part Number 011410
Specifications
Table 1-1. Specifications
a. Contacts 1 and 2 on the terminal block are only for powering the device from a non-PoE 12VDC power source as
an alternative to Network PoE power. Use of these contacts for any other purpose will damage the device and void the
product warranty.
b. Dimensions are measured from the perspective of the product being upright with the front of the product facing you.
Product Overview
Compliance
Operations Guide 931334E CyberData Corporation
5
1.7 Compliance
1.7.1 CE Testing
CE testing has been performed according to EN ISO/IEC 17050 for Emissions, Immunity, and Safety.
The Declaration of Conformity can be supplied upon request.
1.7.2 FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
6
Operations Guide 931334E CyberData Corporation
2 Installing the SIP-enabled h.264 Video
Outdoor Intercom
2.1 Parts List
Ta b l e 2-1 illustrates the SIP-enabled h.264 Video Outdoor Intercom parts.
Note See Appendix A, "Mounting the Intercom" for physical mounting information.
Quantity Part Name Illustration
1 Intercom Assembly
1 Installation Quick Reference Guide
1 Intercom Mounting Accessory Kit
Table 2-1. Parts List
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
7
2.2 Intercom Components
Figure 2-1 shows the components of the Intercom.
Figure 2-1. Intercom Components
Call Button
Microphone Hole
Camera
See Section 2.3.11, "Call Button
and the Call Button LED" for
information about the functionality
of the Call Button.
Speaker
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Mechanical Adjustment
8
2.3 Intercom Setup
2.3.1 Mechanical Adjustment
The SIP-enabled h.264 Video Outdoor Intercom has a mechanical adjustment that ships in the
default position of 0 degrees horizontal (
Figure 2-2), but it allows you to tilt it 15 degrees down or 15
degrees up as shown in Figure 2-3 and Figure 2-4.
Figure 2-2. Mechanical Adjustment at 0 degrees horizontal
0 degrees
Screw used for adjustment
0 degrees
Camera
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Mechanical Adjustment
9
Figure 2-3. Mechanical Adjustment at 15 Degree Angle
+/- 15 degrees
Screw used for adjustment
Stop
Stop
Camera
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Mechanical Adjustment
10
Figure 2-4. Mechanical Adjustment at 15 Degree Angle
Screw used for adjustment
+/- 15 degrees
Stop
Stop
Camera
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Field of View
11
2.3.2 Field of View
Figure 2-5 shows the field of view of the SIP-enabled h.264 Video Outdoor Intercom when it is
mounted at the recommended 48 to 52 inches above the ground.
Figure 2-5. Field of View
73”
62”
57”
41”
30”
5”
-15 degrees from horizontal
0 degrees from horizontal
+15 degrees from horizontal
1’
2’
3’
20” (0.5m)
Typical Height of Video Intercom
52” to center of camera
0.5m (1.64’)1m (3.28’)1.5m (4.92’)
0.5m (1.64')
1m (3.28')
1.5m (4.92')
2m (6.56')
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Intercom Connections
12
2.3.3 Intercom Connections
Figure 2-6 shows the pin connections on the terminal block. This terminal block can accept
16 AWG gauge wire.
Note As an alternative to
using PoE power, you can supply +8 to +12VDC @ 1000mA Regulated
Power Supply into the terminal block.
GENERAL ALERT
Caution
Figure 2-6. Intercom Connections
Equipment Hazard: Contacts 1 and 2 on the terminal block are only for powering
the device from a non-PoE 12 VDC power source as an alternative to Network PoE
power. Use of these contacts for any other purpose will damage the device and void
the product warranty.
Wire(s) in
Tin Wire to 0.25 inch [6mm]
Terminal block can accept up to 16 AWG wire.
Tool required for terminal block screw:
Size #00 Phillip Drive Screwdriver
Alternate Power Input:
1 = +8 to +12VDC @ 1000mA Regulated Power Supply*
2 = Power Ground*
Relay Contact:
(1 A at 30 VDC for continuous loads)
3 = Relay Common
4 = Relay Normally Open Contact
5 = Sense Input
6 = Sense Ground
7 = Remote Switch "A"
8 = Remote Switch "B"
*Contacts 1 and 2 on the terminal block are only for
powering the device from a non-PoE 12VDC power
source as an alternative to Network PoE power. Use of
these contacts for any other purpose will damage the
device and void the product warranty.
3
4
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Intercom Connections
13
2.3.3.1 Remote Switch Connection
Wiring pins 7 and 8 of the terminal block to a switch will initiate a SIP call when the switch is closed.
The call will go to the extension specified as the dial out extension on the SIP page.
Figure 2-7. Remote Switch Connection
Wire(s) in
Tin Wire to 0.25 inch [6mm]
Terminal Block
7
8
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Using the On-Board Relay
14
2.3.4 Using the On-Board Relay
GENERAL ALERT
Warning
Electrical Hazard:
GENERAL ALERT
Warning
Electrical Hazard:
GENERAL ALERT
Warning
Electrical Hazard:
The device has a built-in relay that can be activated by a web configurable DTMF string that can be
received from a VoIP phone supporting out of band (RFC2833) DTMF as well as a number of other
triggering events. See the Device Configuration Page on the web interface for relay settings.
This relay can be used to trigger low current devices like LED strobes and security camera input
signals as long as the load is not an indu
ctive type and the relay is limited to a maximum of
1 Amp @ 30 VDC. Inductive loads can cause excess
ive “hum” and can interfere with or damage the
unit’s electronics.
We highly recommend that inductive load and high current de
vices use our Network Dual Door
Strike Relay (CD# 011375) (see Section 2.3.5.2, "Network Dual Door Strike Relay Wiring Diagram
with External Power Source") or our Door Strike Intermediate Relay product (CD# 011269) (see
Section 2.3.5.4, "Door Strike Relay Module Wiring Diagram from Intercom").
This relay interface also has a general purpose input port that can be used to monitor an external
s
witch and generate an event.
For more information on the sensor options, see the Sensor Page on the web interface.
This product should be installed by a licensed electrician
according to all local electrical and building codes.
The relay contacts are dry and provided for a normally open
and momentarily closed configuration. Neither the alternate power input nor PoE
power can be used to drive a door strike.
The relay does not support AC powered door strikes.
Any use of this relay beyond its normal operating range can cause damage to the
product and is not covered under our warranty policy.
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Wiring the Circuit
15
2.3.5 Wiring the Circuit
2.3.5.1 Devices Less than 1A at 30 VDC
If the power for the device is less than 1A at 30 VDC and is not an inductive load, then see
Figure 2-8 for the wiring diagram.
When configuring with an inductive load, please use an intermediary relay with a High PIV Ultrafast
Switching Diode. We recommend using the CyberData Networked Dual Door Strike Intermediate
Relay Module (CD# 011375) (see
Section 2.3.5.2, "Network Dual Door Strike Relay Wiring Diagram
with External Power Source").
Figure 2-8. Devices Less than 1A at 30 VDC
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:
http://support.cyberdata.net/
DC Source
+
1 A @ 30 VDC
Sense Input
LED Strobe Light
Terminal Block of the CyberData Device
1
8
The terminal block can accept 16 AWG stranded wire.
Pin 3 - Relay Common
Pin 4 - Relay Normally Open Contact
Pin 5 - Sense Input
Pin 6 - Sense Ground
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Wiring the Circuit
16
2.3.5.2 Network Dual Door Strike Relay Wiring Diagram with External Power Source
For wiring an electronic door strike to work over a network, we recommend the use of our external
Network Dual Door Strike Relay (CD# 011375).
This product provides an easier method of connecting standard door strikes as well as AC and
h
igher voltage devices. See Figure 2-9 and Figure 2-10 for the wiring diagrams.
GENERAL ALERT
Warning
Electrical Hazard:
Figure 2-9. Network Dual Door Strike Relay Wiring Diagram with External Power Source
If you have questions about connecting door strikes
or setting up the web configurable options,
please contact our support department at the following website:
http://support.cyberdata.net/
Hazardous voltages may be present. No user serviceable
part inside. Refer to qualified service personnel for connecting or servicing.
Sense Input 2
DC Source 2
AC Source 2
OR
+
802.3af Compliant Ethernet Switch
CyberData
Aux Button 2
Device
The relay connection maximum wire
size is 12 gauge stranded wire.
Door Strike
Sense Input 1
DC Source 1
AC Source 1
OR
+
Aux Button1
*
Door Strike
*
GENERAL ALERT
*Caution
Equipment Hazard: The door strike must have an internal or external mov or
diode (for over voltage protection) when connecting directly to the module.
See the Network Dual Door Strike Relay
Operations Guide for connection specifics.
See Section 2.4.15, "Configure the Autoprovision-
ing Parameters" for configuration options.
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Wiring the Circuit
17
2.3.5.3 Network Dual Door Strike Relay Wiring Diagram Using PoE+
Figure 2-10. Network Dual Door Strike Relay Wiring Diagram Using PoE+
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:
http://support.cyberdata.net/
Sense Input 2 Aux Button 2Sense Input 1 Aux Button1
Door Strike
*
Door Strike
*
802.3at Compliant Ethernet Switch
The relay connection maximum wire
size is 12 gauge stranded wire.
Internal 12VDC
source (500 mA
maximum)
GENERAL ALERT
*Caution
Equipment Hazard: The door strike must have an internal or external mov or
diode (for over voltage protection) when connecting directly to the module.
See the Network Dual Door Strike Relay
Operations Guide for connection specifics.
See Section 2.4.15, "Configure the Autoprovision-
ing Parameters" for configuration options.
CyberData
Device
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Wiring the Circuit
18
2.3.5.4 Door Strike Relay Module Wiring Diagram from Intercom
For wiring an electronic door strike, we recommend the use of our external Door Strike Relay Module
(CD# 011269).
This product provides an easier method of connecting standard door strikes as well as AC and
higher voltage devices. See
Figure 2-11 for the wiring diagram.
Figure 2-11. Door Strike Relay Module Wiring Diagram from Intercom
If you have questions about connecting door strikes or setting up the web configurable options,
please contact our support department at the following website:
http://support.cyberdata.net/
Door Lock Sense Input
The terminal block can accept 16 AWG stranded wire.
DC Source
AC Source
OR
+
1
8
See the Door Strike Relay Module Operations
Guide for connection specifics.
See Section 2.4.15, "Configure the Autoprovision-
ing Parameters" for configuration options.
Terminal Block
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Connecting an Auxiliary RGB Strobe to the Device
19
2.3.6 Connecting an Auxiliary RGB Strobe to the Device
1. Connect the strobe cable to the board of the Auxiliary RGB Strobe and the board of the Intercom
as shown in Figure 2-12. Please see the Auxiliary RGB Strobe Operations Guide for more
information about this product.
J1
Auxiliary RGB Strobe Board
J1
to
JX
JX
Intercom Board
to
Figure 2-12. Connecting the Auxiliary RGB Strobe Kit to the Intercom
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Intercom Connectors
20
2.3.7 Intercom Connectors
See the following figures and tables to identify the connectors and functions of the Intercom.
Figure 2-13. Connector Locations
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Intercom Connectors
21
Table 2-2. Connector Functions
Connector Function
JCAM Camera Interface
H_AEC Echo Cancellation Interface
JBTN Call Button LED Interface
JMIC Microphone Interface
JMIC2 Second Microphone Interface — Not Used
JSPKR Speaker Interface
JKPAD Keypad Interface — Not Used
JY Sensor Interface — Not Used
JP3 Audio Mute — Factory Use Only
JP4 Boot from mSD Card — Factory Use Only
JP7 EPROM Write Protect — Factory Use Only
JP10 Disables the intrusion sensor when installed.
J17 Sitara Card Interface — Factory Use Only
JBT1 Touch Button -1 Interface — Not Used
JBT2 Touch Button -2 Interface — Not Used
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Intercom Connectors
22
Figure 2-14. Connector Locations
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Intercom Connectors
23
Table 2-3. Connector Functions
Connector Function
J1 PoE Network Connection (RJ-45 ethernet)
JP5 Reset jumper
a
a.Do not install a jumper. Momentary short to reset. Permanent installation of a jumper would
prevent the board from running all together.
JX Auxiliary Strobe Interface
Q8 Intrusion Detector
JAEC AEC Configuration Interface — Factory Use Only
JIO Terminal Block (see Figure 2-6)
JCON Console Port — Factory Use Only
JSPI Reserved — Factory Use Only
SW1 See Section 2.3.9, "RTFM Button"
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Activity and Link LEDs
24
2.3.8 Activity and Link LEDs
2.3.8.1 Verifying the Network Connectivity and Data Rate
When you plug in the Ethernet cable or power supply to the Intercom, the following occurs:
• The square, GREEN Link/Activity LED blinks when there is network activity (see Figure 2-15).
• The square, AMBER 100Mb Link LED above the Ethernet port indicates that a 100Mb network
connection has been established (see
Figure 2-15).
Figure 2-15. Activity and Link LED
100Mb Link
Link/Activity
LED (GREEN)
LED (AMBER)
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
RTFM Button
25
2.3.9 RTFM Button
When the Intercom is operational and linked to the network, you can use the Reset Test Function
Management (RTFM) button (see SW1 in
Figure 2-16) on the Intercom board to announce and
confirm the Intercom’s IP Address and test to see if the audio is working.
Note You must do these tests prior to final assembly.
Figure 2-16. RTFM Button
RTFM Button (SW1)
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
RTFM Button
26
2.3.9.1 Announcing the IP Address
To announce a device’s current IP address:
1. Press and release the RTFM button (see SW1 in Figure 2-17) within a five second window.
Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Note Pressing and holding the RTFM button for longer than five seconds will restore the device to
the factory default settings.
Figure 2-17. RTFM Button
RTFM Button (SW1)
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Adjusting the Intercom Volume
27
2.3.9.2 Restoring the Factory Default Settings
When troubleshooting configuration problems, it is sometimes convenient to restore the device to a
known state.
Note Each Intercom is delivered with factory set default values.
To restore the factory default settings:
1. Press and hold the RTFM button (see SW1 in Figure 2-18) for more than five seconds.
2. The device announces that it is restoring the factory default settings.
Note The device will use DHCP to obtain the new IP address (DHCP-assigned address or default
to 10.10.10.10 if a DHCP server is not present).
Figure 2-18. RTFM Button
2.3.10 Adjusting the Intercom Volume
You can adjust the Intercom volume through the SIP Volume, Multicast Volume, Ring Volume, and
Sensor Volume settings on the Device Configuration Page.
RTFM Button (SW1)
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Call Button and the Call Button LED
28
2.3.11 Call Button and the Call Button LED
2.3.11.1 Calling with the The Call Button
• You may initiate a call by pressing the Call button.
• An active call is indicated by the Call Button LED blinking at one second intervals.
• The Intercom can automatically answer an incoming call.
• You can press the Call Button to terminate an active call.
2.3.11.2 Call Button LED Function
• Upon initial power or reset, the Call Button LED will illuminate.
• On boot, the Call Button LED will flash ten times a second while setting up the network and
downloading autoprovisioning files.
• The device “autoprovisions” by default, and the initial process may take several minutes as the
device searches for and downloads updates. The Call Button LED will blink during this process.
During the initial provisioning, or after the factory defaults have been reset, the device may
download firmware twice. The device will blink, remain solid for 10 to 20 seconds, and then
resume blinking. This process will take longer if there are many audio files downloading.
• When the software has finished initialization, the Call Button LED will blink twice.
• When a call is established (not just ringing), the Call Button LED will blink.
• On the Device Configuration Page (see Section 2.4.5, "Configure the Device"), there is an
option called Button Lit When Idle. This option sets the normal state for the indicator LED. The
Call Button LED will still blink during initialization and calls.
• The Call Button LED flashes briefly at the beginning of RTFM mode.
Figure 2-19. Call Button and Call Button LED
Call Button and Call Button LED
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Factory Default Settings
29
2.4 Configure the Intercom Parameters
To configure the Intercom online, use a standard web browser.
Configure each Intercom and verify its operation bef
ore you mount it. When you are ready to mount
an Intercom, refer to Appendix A, "Mounting the Intercom" for instructions.
2.4.1 Factory Default Settings
All Intercoms are initially configured with the following default IP settings:
When configuring more than one Intercom, attach the Intercoms to the network and configure one at
a
time to avoid IP address conflicts.
Parameter Factory Default Setting
IP Addressing DHCP
IP Address
a
a. Default if there is not a DHCP server present.
10.10.10.10
Web Access Username admin
Web Access Password admin
Subnet Mask
a
255.0.0.0
Default Gateway
a
10.0.0.1
Table 2-4. Factory Default Settings
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Intercom Web Page Navigation
30
2.4.2 Intercom Web Page Navigation
Ta b l e 2-5 shows the navigation buttons that you will see on every Intercom web page.
Web Page Item Description
Link to the Home page.
Link to the Device page.
Link to the Vi
deo page.
Link to the Netw
ork page.
Link to go to the SIP page.
Link to the SSL page.
Link to the Multicast page.
Link to the Sensor page.
Link to the Audiofiles page.
Link to the Events pag
e.
Link to the Door Strike Rela
y page.
Link to the Autoprovisioning page.
Link to the Firmware page.
Table 2-5. Web Page Navigation
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Using the Toggle Help Button
31
2.4.3 Using the Toggle Help Button
The Toggle Help button allows you to see a short description of some of the settings on the
webpage. To use the Toggle Help button, do the following:
1. Click on the T
oggle Help button that is on the UI webpage. See Figure 2-20 and Figure 2-21.
Figure 2-20. Toggle/Help Button
2. You will see a question mark (
) appear next to each web page item that has been provided
with a short description by the Help feature. See Figure 2-21.
Figure 2-21. Toggle Help Button and Question Marks
Question mark
appears next to the
web page items
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Using the Toggle Help Button
32
3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web
page item will appear. See Figure 2-22.
Figure 2-22. Short Description Provided by the Help Feature
A short description of the
web page item will appear
Question mark
Hostname:
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Log in to the Home Page
33
2.4.4 Log in to the Home Page
1. Open your browser to the Intercom IP address.
Note If the network does not have access to a DHCP server, the device will default to an IP
address of 10.10.10.10.
Note Make sure that the PC is on the same IP network as the Intercom.
Note You may also download CyberData’s VoIP Discovery Utility program which allows you to
easily find and configure the default web address of the CyberData VoIP products.
CyberData’s VoIP Discovery Utility program is available at the following website address:
https://www.cyberdata.net/pages/discovery
Note The Intercom ships in DHCP mode. To get to the Home page, use the discovery utility to
scan for the device on the network and open your browser from there.
2. When prompted, use the following default Web Access Username and Web Access
Password to access the Home Page (
Figure 2-23):
Web Access Username: admin
Web Access Password: admin
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Log in to the Home Page
34
Figure 2-23. Home Page
v1.4.0
410200001
CyberData Outdoor Video
v1.4.0
v1.4.0
Intercom
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Log in to the Home Page
35
3. On the Home page, review the setup details and navigation buttons described in Ta b l e 2-6.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the T
oggle Help button is pressed.
Table 2-6. Home Page Overview
Web Page Item Description
Admin Settings
Username The username to access the web interface. Enter up to 25 characters.
Password
The password to access the web interface. Enter up to 25 characters.
Confirm Password
Confirm the web interface password.
Current Status
Serial Number Shows the device serial number.
Mac Address Shows the device Mac address.
Firmware Version Shows the current firmware version.
Partition 2 Contains a complete copy of bootable software.
Partition 3 Contains an alternate, complete copy of bootable software.
Booting From Indicates the partition currently used for boot.
Allows the user to boot from the alternate partition.
IP Addressing Shows the current IP addressing setting (DH
CP or static).
IP Address Shows the current IP address.
Subnet Mask Shows the current subnet mask address.
Default Gateway Shows the current default gateway address.
DNS Server 1 Shows the current DNS Server 1 address.
DNS Server 2 Shows the current DNS Server 2 address.
SIP Volume Shows the current SIP volume level.
Multicast Volume Shows the current Multicast volume level.
Ring Volume Shows the current Ring volume level.
Sensor Volume Shows the current Sensor volume level.
Microphone Gain Shows the current microphone gain level.
Push to Talk Microphone Gain Shows the current push to talk microphone gain level.
SIP Mode Shows the current status of the SIP mode.
Multicast Mode Shows the current status of the Multicast mode.
Event Reporting Shows the current status of the Event Reporting mode.
Nightringer Shows the current status of the Nightringer mode.
Primary SIP Server Shows the current status of the Primary SIP Server.
Backup Server 1 Shows the current status of Backup Server 1.
Backup Server 2 Shows the current status of Backup Server 2.
Nightringer Server Shows the current status of Nightringer Server.
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Log in to the Home Page
36
Intrusion Sensor Shows the current status of the intrusion sensor when the Home Page is refreshed.
Import Settings
Use this button to select a configuration file to import.
After selecting a configuration file, click Import to import the configuration from the
selected file.
Export Settings
Click Export to export the current configuration to a file.
Click the Save button to save your configuration settings.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ( )
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.
Table 2-6. Home Page Overview (continued)
Web Page Item Description
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the Device
38
2. On the Device page, you may enter values for the parameters indicated in Tabl e 2-7.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed.
Table 2-7. Device Configuration Parameters
Web Page Item Description
Volume Settings (0-9)
SIP Volume Set the speaker volume for a SIP call. A value of 0 will mute the speaker
during SIP calls.
Multicast Volume
Set the speaker volume for multicast audio streams. A value of 0 will mute
the speaker during multicasts.
Ring Volume
Set the ring volume for incoming calls. A value of 0 will mute the speaker
instead of playing the ring tone when Auto-Answer Incoming Calls is
disabled.
Sensor Volume
Set the speaker volume for playing sensor activated audio. A value of 0
will mute the speaker during sensor activated audio.
Push to Talk Volume
Set the speaker volume for Push to Talk operation. A value of 0 will mute
the speaker in Push to Talk mode.
Microphone Settings
Microphone Gain Set the microphone gain level.
Push to Talk Microphone Gain
Set the microphone gain level for Push to Talk operation.
Clock Settings
Enable NTP Sync device's local time with the specified NTP Server.
NTP Server
Use this field to set the address (in IPv4 dotted decimal notation or as a
canonical name) for the NTP Server. This field can accept canonical
names of up to 64 characters in length.
Timezone Enter the tz database str
ing of your timezone.
Examples:
America/Los_Angeles
America/New_York
Europe/London
America/Toronto
See
https://en.wikipedia.org/wiki/List_of_tz_database_time_zones
for a full list of valid strings.
Current Time
Displays the current time.
Relay Settings
Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is entered on the
phone during a SIP call with the device. RFC2833 DTMF payload types
are supported.
Relay Pulse Code DTMF code used to pulse the relay when entered on a phone during a
SIP call with the device. Relay will activate for Relay Pulse Duration
seconds then deactivate. Activate Relay with DTMF Code must be
enabled. Enter up to 25 digits (* and # are supported).
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the Device
39
Relay Pulse Duration (in seconds) The length of time (in seconds) during which the relay will be activated
when the DTMF Relay Activation Code is detected. Enter up to 5 digits.
Relay Activation Code
Activation code used to activate the relay when entered on a phone during
a SIP call with the device. Relay will be active indefinitely, or until the
DTMF Relay Deactivation code is entered. Activate Relay with DTMF
Code must be enabled. Enter up to 25 digits (* and # are supported).
Relay Deactivation Code Code used to deactivate the relay when entered on a phone during a SIP
call with the device. Activate Relay with DTMF Code must be enabled.
Enter up to 25 digits (* and # are supported).
Play tone during DTMF Activation
When selected, the device will play a tone out of the speaker upon DTMF
relay activation. The tone plays for the DTMF Activation Duration (in
seconds).
Activate Relay During Ring
When selected, the relay will be activated for as long as the device is
ringing. When Auto-Answer Incoming Calls is enabled, the device will not
ring and this option does nothing.
Activate Relay During Night Ring
When selected, the relay will be activated as long as the Nightringer
extension is ringing.
Activate Relay While Call Active
When selected, the relay will be activated as long as the SIP call is active.
Activate Relay on Button Press
When selected, the relay will be activated when the Call button is pressed.
Relay on Button Press Duration
The length of time (in seconds) during which the relay will be activated
when the Call button is pressed. Enter up to 5 digits. A Relay on Button
Press Duration value of 0 will pulse the relay once when the Call button
is pressed.
Misc Settings
Device Name Type the device name. Enter up to 25 characters.
Auto-Answer Incoming Calls
When selected, the device will automatically answer incoming calls. When
Auto-Answer Incoming Calls is disabled, the device will play a ring tone
(corresponds to Ring Tone on the Audiofiles page) out of the speaker until
someone presses the Call button to answer the call or the caller
disconnects before the call can be answered.
Button Lit When Idle When selected, the Call button LED is illuminated while the device is idle
(a call is not in progress).
Button Brightness (0-255)
The desired Call button LED brightness level. Acceptable values are 0-
255, where 0 is the dimmest and 255 is the brightest. Enter up to three
digits.
Play Ringback Tone
When selected, the device will play a ringback tone (corresponds to
Ringback Tone on the Audiofiles page) out of the speaker while placing an
outbound call. The Ringback Tone will play until the call is answered.
Enable Push to Talk
This option is for noisy environments. When enabled, the microphone will
be muted normally. When the Call button is pressed and held, it will
unmute the microphone and allow the operator to send audio back. Using
Push to Talk prevents the operator from terminating a call by pressing the
Call button. The call must be terminated by the phone user.
Table 2-7. Device Configuration Parameters (continued)
Web Page Item Description
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the Device
40
Enable DTMF Push to Talk This option is for noisy environments. When enabled, in an active call, the
remote phone can force receive only audio (setting the mic gain to max
and muting the speaker) by pressing the * key.
Pressing the # k
ey will force send only audio (setting the max speaker
volume and muting the mic). Pressing the 0 key will restore full duplex
operation with the normal microphone and speaker volume.
Prevent Call Termination
When this option is enabled, a call cannot be terminated using the call
button.
Disable HTTPS (NOT recommended)
Disables the encrypted connection to the webpage. We do not
recommend disabling HTTPS for security reasons.
Note This setting requires a reboot for the changes to take effect.
Click on the Test Audio button to do an audio test. When the Test Audio
button is pressed, you will hear a voice message for testing the device
audio quality and volume.
Click on the Test Microphone button to do a microphone test. When the
Test Microphone button is pressed, the following occurs:
1. The device will immediately start recording 3 seconds of audio.
2. The device will beep (indicating the end of recording).
3. The device will play back the recorded audio.
Click on the Test Relay button to do a relay test.
Click the Save button to save your configuration settings.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the
web page items. First click on the Toggle Help button, and you will see a
question mark (
) appear next to some of the web page items. Move the
mouse pointer to hover over a question mark to see a short description of
a specific web page item.
Table 2-7. Device Configuration Parameters (continued)
Web Page Item Description
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the Video Parameters
42
2. On the Video page, enter values for the parameters indicated in Tabl e 2-9.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed.
Table 2-8. Video Page Parameters
Web Page Item Description
Brightness The Brightness parameter brightens the entire image equally. Enter a
value between -64 and 64. The default value is 0.
Saturation Saturation increases the separation between colors, and has a more
noticeable effect on vibrant colors, less on neutral colors, and no
effect on black and white images. Enter a value between 0 and 128.
The default value is 64.
Gamma Gamma controls the image's grayscale. Increasing gamma can make
the image look brighter, because it increases the brightness of the
shadows and midtones without affecting the highlights. Enter a value
between 72 and 500. The default value is 100.
Power Line Frequency The Power line Frequency option allows the user to select 50Hz,
60Hz, or disabled for the frequency of the power line. Adjust this
value if you're seeing flickering from fluorescent light sources. The
default value is 50Hz.
Backlight Compensation Backlight Compensation allows the camera to adjust the exposure of
the entire image to properly expose the subject in the foreground, to
avoid silhouettes where there is a bright light source. Select 0, 1, or
2. The default value is 1.
Contrast Contrast is the separation between the darkest and brightest areas of
the image. Increasing contrast will make an image look more vibrant;
decreasing can make it look duller. Enter a value between 0 and 64.
The default value is 32.
Hue Also referred to as "tint," hue affects the red/green balance of the
image. Enter a value between -40 and 40. The default value is 0.
Gain Gain controls the amplification of the signal from the camera,
including background noise. Enter a value between 0 and 100. The
default value is 0.
Sharpness Sharpness controls the contrast along and near the edges in the
image. Enter a value between 0 and 6. The default value is 3.
White Balance Temperature Auto White balance temperature auto allows the device to automatically
compensate for cast in lighting. Select "On" or "Off." The default
value is "On."
White Balance Temperature White balance temperature compensates for cast in lighting, keeping
white and gray neutral. This setting is only applicable if "White
Balance Temperature Auto" is set to "off." Enter a value between
2800 and 6500. The default value is 4600.
Click the Save button to save your configuration settings.
Note: You need to reboot for changes to take effect.
Click on the Reboot button to reboot the system.
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the Video Parameters
43
Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark ( ) appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.
Table 2-8. Video Page Parameters (continued)
Web Page Item Description
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the Network Parameters
45
2. On the Network page, enter values for the parameters indicated in Table 2-9.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed.
Table 2-9. Network Configuration Parameters
Web Page Item Description
Stored Network Settings
Addressing Mode Select either DHCP IP Addressing or Static Addressing by marking
the appropriate radio button. DHCP Addressing mode is enabled on
default and the device will attempt to resolve network addressing with
the local DHCP server upon boot. If DHCP Addressing fails, the
device will revert to the last known IP address or the factory default
address if no prior DHCP lease was established. See Section 2.4.1,
"Factory Default Settings" for factory default settings. Be sure to click
Save and Reboot to store changes when configuring a Static
address.
Hostname This is the hostname provided by the DHCP server. See the DHCP/
DNS server documentation for more information. Enter up to 64
characters.
IP Address Enter the Static IPv4 network address in dotted decimal notation.
Subnet Mask Enter the Subnet Mask in dotted decimal notation.
Default Gateway Enter the Default Gateway IPv4 address in dotted decimal notation.
DNS Server 1 Enter the primary DNS Server IPv4 address in dotted decimal
notation.
DNS Server 2 Enter the secondary DNS Server IPv4 address in dotted decimal
notation.
Current Network Settings Shows the current network settings.
IP Address Shows the current Static IP address.
Subnet Mask Shows the current Subnet Mask address.
Default Gateway Shows the current Default Gateway address.
DNS Server 1 Shows the current DNS Server 1 address.
DNS Server 2 Shows the current DNS Server 2 address.
VLAN Settings
VLAN ID (0-4095) Specify the IEEE 802.1Q VLAN ID number. Enter up to 4 digits. A
value of 0 disables vlan.
Note: The device supports 802.1Q VLAN tagging support. The
switch port connected to the device will need to be in “trunking mode”
for the VLAN tags to propagate.
VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of
0 may cause the VLAN ID tag to be ignored.
Click the Save button to save your configuration settings.
Click on the Reboot button to reboot the system.
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the Network Parameters
46
Note You must click on the Save button and then the Reboot button for the changes to take
effect.
Click on the Toggle Help button to see a short description of some of
the web page items. First click on the Toggle Help button, and you
will see a question mark ( ) appear next to some of the web page
items. Move the mouse pointer to hover over a question mark to see
a short description of a specific web page item.
Table 2-9. Network Configuration Parameters (continued)
Web Page Item Description
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the SIP (Session Initiation Protocol) Parameters
47
2.4.8 Configure the SIP (Session Initiation Protocol) Parameters
1. Click on the SIP menu button to open the SIP page (Figure 2-27).
Figure 2-27. SIP Page
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the SIP (Session Initiation Protocol) Parameters
48
Figure 2-28. SIP Page
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the SIP (Session Initiation Protocol) Parameters
49
2. On the SIP page, enter values for the parameters indicated in Table 2-10.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed.
Table 2-10. SIP Configuration Parameters
Web Page Item Description
SIP Settings
Enable SIP Operation When enabled, the device will transmit, receive, and process SIP messages
according to the configured SIP settings below.
Register with a SIP Server When enabled, the device will attempt to register to the configured SIP Server(s) on
this page. To configure the device to send and receive point-to-point SIP calls,
enable SIP Operation and disable Register with a SIP Server (see Section
2.4.8.2, "Point-to-Point Configuration").
Primary SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a
fully qualified domain name. This parameter also becomes the host portion of the
SIP-URI for the device's extension on the primary SIP server. This field can accept
entries of up to 255 characters in length.
Primary SIP User ID Specify the SIP User ID for the Primary SIP Server. This parameter becomes the
user portion of the SIP-URI for the device's extension on the primary SIP server.
Enter up to 64 alphanumeric characters.
Primary SIP Auth ID Specify the Authenticate ID for the Primary SIP Server. This parameter is required
for SIP registration authentication. Enter up to 64 alphanumeric characters.
Primary SIP Auth Password Specify the Authenticate Password for the Primary SIP Server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also
known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.
Backup SIP Server 1 Enter the backup SIP server address as an IPv4 address in dotted decimal notation
or a fully qualified domain name. This parameter also becomes the host portion of
the SIP-URI for the device's extension on the backup SIP server. This field can
accept entries of up to 255 characters in length.
Backup SIP User ID 1 Specify the SIP User ID for the first backup SIP Server. This parameter becomes
the user portion of the SIP-URI for the device's extension on the first backup SIP
server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID Specify the Authenticate ID for the first backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Backup SIP Auth Password Specify the Authenticate Password for the first backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also
known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.
Backup SIP Server 2 Enter a second backup SIP server address as an IPv4 address in dotted decimal
notation or a fully qualified domain name. This parameter also becomes the host
portion of the SIP-URI for the device's extension on the second backup SIP server.
This field can accept entries of up to 255 characters in length.
Backup SIP User ID Specify the SIP User ID for the second backup SIP Server. This parameter
becomes the user portion of the SIP-URI for the device's extension on the second
backup SIP server. Enter up to 64 alphanumeric characters.
Backup SIP Auth ID Specify the Authenticate ID for the second backup SIP server. This parameter is
required for SIP registration authentication. Enter up to 64 alphanumeric characters.
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50
Backup SIP Auth Password Specify the Authenticate Password for the second backup SIP server. This
parameter is required for SIP registration authentication. Enter up to 64
alphanumeric characters.
Re-registration Interval (in seconds) The SIP Re-registration interval (in seconds) is the SIP Registration lease time, also
known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.
Remote SIP Port The Remote SIP Port is the port number the device will use as the destination port
when sending SIP messages. The default Remote SIP Port is 5060. The supported
range is 0-65536. Enter up to 5 digits.
Local SIP Port The Local SIP Port is the port number the device will use to receive SIP messages.
The default Local SIP Port is 5060. The supported range is 0-65536. Enter up to 5
digits.
SIP Transport Protocol Choose the transport protocol for SIP signaling. This will affect all extensions,
including the Nightringer. Default is UDP.
TLS Version Choose the TLS version for SIP over TLS. Modern security standards strongly
recommend using TLS 1.2.
Verify Server Certificate When enabled, the device will verify the authenticity of the server during the TLS
handshake by its certificate and common name. The TLS handshake will be aborted
if the server is deemed to be inauthentic and SIP registration will not proceed.
Outbound Proxy Enter the Outbound Proxy address as an IPv4 address in dotted decimal notation or
a fully qualified domain name (FQDN). When an IP address is configured, the
device will send all SIP messages to this IP address. When an FQDN is configured,
the device will run DNS NAPTR, SRV, and A queries on the FQDN to resolve an IP
address to which it will send all SIP messages. This field can accept entries of up to
255 characters in length.
Outbound Proxy Port The Outbound Proxy Port is port number used as the destination port when sending
SIP messages to the outbound proxy. A value of 0 will default to 5060. The
supported range is 0-65536. Enter up to 5 digits.
Use Cisco SRST When enabled, the backup servers are handled according to Cisco SRST
(Survivable Remote Site Telephony). It is required for use in clustered Cisco Unified
Communications Manager topologies.
Disable rport Discovery Disabling rport Discovery will prevent the device from including the public WAN IP
address and port number in the contact information that is sent to the remote SIP
servers. This will generally only need to be enabled when using an SBC or SIP ALG
in conjunction with a remote SIP server.
Unregister on Boot When enabled, the device will send one registration with an expiry of 0 on boot.
Keep Alive Period The minimum time in milliseconds between keep-alive packets sent for nat traversal.
A value of 0 will disable keep alive packets.
SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is
connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.
Blink Strobe on Ring When selected, the Strobe will blink a scene when ringing.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Table 2-10. SIP Configuration Parameters (continued)
Web Page Item Description
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the SIP (Session Initiation Protocol) Parameters
51
Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when there is a SIP Ring. This is the maximum
brightness for “fade” type scenes.
Red The red LED value for SIP Ring.
Green The green LED value for SIP Ring.
Blue The blue LED value for SIP Ring.
Use this button to preview the strobe flashing behavior for the SIP Ring Strobe
Settings.
SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is
connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.
Blink Strobe during Call When selected, the Strobe will blink a scene during a call.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when there is a SIP Call. This is the maximum
brightness for “fade” type scenes.
Red The red LED value for SIP Call.
Green The green LED value for SIP Call.
Blue The blue LED value for SIP Call.
Use this button to preview the strobe flashing behavior for the SIP Call Strobe
Settings.
MWI Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is
connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.
Table 2-10. SIP Configuration Parameters (continued)
Web Page Item Description
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the SIP (Session Initiation Protocol) Parameters
52
Blink Strobe on MWI When selected, the strobe will blink a scene when a voicemail is waiting for its
extension.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
MWI Call Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when there is a message waiting. This is the
maximum brightness for “fade” type scenes.
Red The red LED value for MWI.
Green The green LED value for MWI.
Blue The blue LED value for MWI.
Use this button to preview the strobe flashing behavior for the MWI Strobe
Settings.
Nightringer Settings
SIP Server Enter the SIP server address as an IPv4 address in dotted decimal notation or a
fully qualified domain name. This parameter also becomes the host portion of the
SIP-URI for the device's Nightringer extension on the SIP server. This field can
accept entries of up to 255 characters in length.
SIP User ID Specify the SIP User ID for the SIP server. This parameter becomes the user
portion of the SIP-URI for the device's Nightringer extension. Enter up to 64
alphanumeric characters.
SIP Auth ID Specify the Authenticate ID for the SIP Server. This parameter is required for SIP
registration authentication. Enter up to 64 alphanumeric characters.
SIP Auth Password Specify the Authenticate Password for the SIP Server. This parameter is required for
SIP registration authentication. Enter up to 64 alphanumeric characters.
Re-registration Interval (in seconds) The SIP Re-registration Interval (in seconds) is the SIP Registration lease time, also
known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits.
Nightringer Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is
connected to your device. If a CyberData Strobe product is not connected to
your device, you will not see the strobe settings.
Blink Strobe on Nightring When selected, the Strobe will blink a scene when the Nightringer is ringing.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Table 2-10. SIP Configuration Parameters (continued)
Web Page Item Description
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the SIP (Session Initiation Protocol) Parameters
53
Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when the Nightringer is ringing. This is the maximum
brightness for “fade” type scenes.
Red The red LED value for Nightringer.
Green The green LED value for Nightringer.
Blue The blue LED value for Nightringer.
Use this button to preview the strobe flashing behavior for the Nightringer Strobe
Settings.
Dial Out Settings
Dial Out Extension Specify the extension the device will call when someone presses the Call button.
Enter up to 64 alphanumeric characters.
Note: For information about dial-out extension strings and DTMF tones, see Section
2.4.8.1, "Dial Out Extension Strings and DTMF Tones (using rfc2833)".
Extension ID A Caller identification string added to outbound calls. Enter up to 64 alphanumeric
characters.
Send Multicast Audio When selected, the device will play an audio file to the specified multicast address
and port.
Multicast Address The multicast address used for multicasting an audio file.
Multicast Port The multicast port used for multicasting an audio file.
Repeat Message The number of times to repeat the audio message to the remote endpoint. Enter a
value from 1-65536.
Call Disconnection
Terminate Call After Delay Automatically terminate an active call after a given delay in seconds. A value of 0
will disable this function. Enter up to 8 digits.
Audio Codec Selection
Codec Select the desired codec (only one may be chosen).
RTP Settings
RTP Port (even) Specify the port number used for the RTP stream after establishing a SIP call. This
port number must be an even number and defaults to 10500. The supported range
is 0-65536. Enter up to 5 digits.
Jitter Buffer Specify the size of the jitter buffer (in milliseconds) used for SIP calls. Valid values
are 50-1000.
Table 2-10. SIP Configuration Parameters (continued)
Web Page Item Description
Operations Guide 931334E CyberData Corporation
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54
Note For specific server configurations, go to the following website address:
https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers
2.4.8.1 Dial Out Extension Strings and DTMF Tones (using rfc2833)
On the SIP Page, dial out extensions support the addition of comma delimited pauses and sending
additional DTMF tones (using rfc2833). The first comma will pause three seconds after a call is first
e
stablished with a remote device. Subsequent commas will pause for 2 seconds. A pause of one
second will be sent after each numerical digit.
Extension String Resulting Action
302 Dial out extension 302 and establish a call
302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone
'2'
302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone
'2', send out DTMF tone 5, wait 6 seconds, send out DTMF
tone 4, wait 4 seconds, send out DTMF tone 1
Note The maximum number of total characters in the dial-out field is 64.
Click the Save button to save your configuration settings.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ( )
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.
Table 2-10. SIP Configuration Parameters (continued)
Web Page Item Description
Table 2-11. Examples of Dial-Out Extension Strings
Operations Guide 931334E CyberData Corporation
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55
2.4.8.2 Point-to-Point Configuration
When the device is set to not register with a SIP server (see Figure 2-29), it is possible to set the
device to dial out to a single endpoint.
In this case, the dial-out extension should be the IP address of the remote device. The device can
a
lso receive Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point
Mode.
Note Receiving point-to-point SiP calls may not work with all phones.
Figure 2-29. SIP Page Set to Point-to-Point Mode
2.4.8.3 Delayed DTMF
On the SIP Configuration page the dial out extension supports the addition of comma delimited
pauses and sending additional DTMF tones (using rfc2833). The first comma will pause three
seconds after a call is first established with a remote device. Subsequent commas will pause for 2
seconds. A pause of one second will be sent after each numerical digit.
Extension String Resulting Action
302 Dial out extension 302 and establish a call
302,2 Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone
'2'
302,25,,,4,,1 Dial out extension 302 and establish a call, wait 3 seconds then send the
DTMF tone
'2', send out DTMF tone 5, wait 6 seconds, send out DTMF
tone 4, wait 4 seconds, send out DTMF tone 1
Note The maximum number of total characters in the dial-out field is 25.
Device is set to NOT register with a SIP server
Table 2-12. Examples of Dial-Out Extension Strings
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the SSL Parameters
57
Figure 2-31. SSL Configuration Page
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the SSL Parameters
58
2. On the SSL page, enter values for the parameters indicated in Tabl e 2-13.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed.
Table 2-13. SSL Configuration Parameters
Web Page Item Description
Server CAs
Use this button to select a configuration file to import.
Click Browse to select a CA certificate to import. After selecting
a server certificate authority (CA), click Import CA Certificate to
import it to the list of trusted CAs. CAs are used to validate the
certificate presented by the server when establishing a TLS
connection.
Restore Defaults will restore the default list of registered CAs
and Remove All will remove all registered CAs.
Restore Defaults will restore the default list of registered CAs
and Remove All will remove all registered CAs.
Client Certificate When doing mutual authentication this device will present a client
certificate with these parameters.
Client CA Right click and Save Link As... to get the Cyberdata CA used to
sign this client certificate.
Test SSL Connection
Server The ssl test server address as a fully qualified domain name or in
IPv4 dotted decimal notation.
Port The ssl test server port. The supported range is 0-65536. SIP
connections over TLS to port 5060 will do the same.
Use this button to test a TLS connection to a remote server. This
will attempt to make a socket connection to the configured test
server and port and report the success or failure. This can be
used to debug TLS connection issues separate from SIP
registration issues.
List of Trusted CAs
Provides details of the certificate. After clicking on this button, the
Certificate Info Window appears. See Section 2.4.9.1,
"Certificate Info Window".
Removes this certificate from the list of trusted certificates. After
clicking on this button, the Remove Server Certificate Window
appears. See Section 2.4.9.2, "Remove Server Certificate
Window".
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59
2.4.9.1 Certificate Info Window
The Certificate Info Window provides details of the certificate. This window appears after clicking
on the Info button. See
Figure 2-32.
Figure 2-32. Certificate Info Window
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60
2.4.9.2 Remove Server Certificate Window
The Remove Server Certificate Window will ask if the user wants to remove a certificate from the
list of trusted certificates. This window appears after clicking on the Remove button. See
Figure 2-
33.
Figure 2-33. Remove Server Certificate Window
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Installing the SIP-enabled h.264 Video Outdoor Intercom
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61
2.4.10 Configure the Multicast Parameters
The Multicast page allows the device to join up to ten paging zones for receiving ulaw/alaw encoded
RTP audio streams.
A paging zone can consist of one or many CyberData multicast group-enabled products. There is no
limit to how many speakers can be in a given paging zone. Each multicast group is defined by a
multicast address and port number.
Each multicast group is assigned a priority, allowing simultaneously arriving pages to be serviced
based on importance. Multicast groups are compatible with IGMP through version 3. The device
supports simultaneous SIP and Multicast.
1. Click on the Multicast menu button to open the Multicast page. See Figure 2-34.
Operations Guide 931334E CyberData Corporation
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62
Figure 2-34. Multicast Page
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
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Configure the Multicast Parameters
63
2. On the Multicast page, enter values for the parameters indicated in Table 2-14.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed.
Table 2-14. Multicast Page Parameters
Web Page Item Description
Enable Multicast Operation Enables or disables multicast operation.
Priority Indicates the priority for the multicast group. Priority 9
is the highest (emergency
streams). 0 is the lowest (background music). SIP calls are considered priority 4.5.
See Section 2.4.10.1, "Assigning Priority" for more details.
Address Enter the multicast IP Address for this multicast group (15 character limit).
Port Enter the port number for this multicast group (5 character limit [range can be from
2000 to 65535]).
Note: The multicast ports have to be even values. The webpage will enforce this
restriction.
Name Assign a descriptive name for this multicast group (25 character limit).
Beep When selected, the device will play a beep before multicast audio is sent.
Relay When selected, the device will activate a relay before multicast audio is sent.
Scene Select desired scene (only one may be chosen).
Note: The strobe settings will only appear if you are using the Strobe Kit. If
y
ou are not using the Strobe Kit, you will not see the strobe settings.
ADA Compliant
Strobe will blink ON at the specified brightness for 150ms then OFF for 350ms
during the duration of the event.
Slow Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 3.5 seconds during the duration of the event.
Fast Fade
Strobe will increase in brightness from 0 to the specified brightness and back to 0
over the course of about 1.5 seconds during the duration of the event.
Slow Blink
Strobe will blink ON at the specified brightness for one second then OFF for one
second during the duration of the event.
Fast Blink
Strobe will blink ON at the specified brightness then OFF five times per second
during the duration of the event.
Color
Select desired color (only one may be chosen).
Brightness
How bright the strobe will blink on a multicast page. This is the maximum
brightness for “fade” type scenes.
Red
The red LED value for Multicast.
Green
The green LED value for Multicast.
Blue
The blue LED value for Multicast.
Polycom Default Channel When a default Polycom channel/group number is selected, the device will
sub
scribe to the default channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.
Polycom Priority Channel When a priority Polycom channel/group number is selected, the device will
subscribe to the priority channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.
Operations Guide 931334E CyberData Corporation
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64
2.4.10.1 Assigning Priority
The device will prioritize simultaneous audio streams according to their priority in the list.
If both SIP and Multicast is enabled, SIP audio streams are considered priority 4.5. SIP audio will
interrupt multicast streams with priority 0 through 4 and will be interrupted by multicast streams with
priority 5 through 9.
During priority 9 multicast streams, the volume is set to maximum.
Note SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all
prioritized.
Ringtones and
Nightringtones
Ringtones all play at the same priority level. This means that it is possible to have a nightring tone
and a normal ringtone playing at the same time.
Polycom Emergency Channel When an emergency Polycom channel/group number is selected, the device will
subscribe to the default channel for one-way group pages. Group Numbers 1-25
are supported. Or, select Disabled to disable this channel.
Use this button to preview the strobe flashing behavior for the Multicast Strobe
Settings.
Click the Save button to save your configuration settings.
Click on the Reboot button to reboot the system.
Table 2-14. Multicast Page Parameters (continued)
Web Page Item Description
Operations Guide 931334E CyberData Corporation
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Configure the Sensor Parameters
65
2.4.11 Configure the Sensor Parameters
The door sensor (pins 5 and 6) on the header can be used to monitor a door's open or closed state.
There is an option on the Sensor page to trigger on an open or short condition on these pins. The
door sensor alarm will be activated when the Door Open Timeout parameter has been met.
The intrusion sensor is an optical sensor installed on the Intercom board and will be activated when
the Intercom is removed from the case.
Each sensor can trigger up to five different actions:
• Flash the LED until the sensor is deactivated (roughly 10 times/second)
• Activate the relay until the sensor is deactivated
• Loop an audio file out of the Intercom speaker until the sensor is deactivated
• Call an extension and establish two way audio
• Call an extension and play a pre-recorded audio file
Note Calling a preset extension can be set up as a point-to-point call, but currently can't send
delayed DTMF tones.
1. Click Sensor menu button to open the Sensor page (Figure 2-35).
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66
Figure 2-35. Sensor Page
The strobe settings will only
appear if a CyberData Strobe
product is connected to your
device.
If a CyberData Strobe product
is not connected to your
device, you will not see the
strobe settings.
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Installing the SIP-enabled h.264 Video Outdoor Intercom
Configure the Sensor Parameters
67
2. On the Sensor page, enter values for the parameters indicated in Tab l e 2-15.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed.
Table 2-15. Sensor Configuration Parameters
Web Page Item Description
Door Sensor Settings
Door Sensor Normally Closed Select the inactive state of the door sensor. The door sensor is
also known as the Sense Input on the device's terminal block.
Door Open Timeout (in seconds) The time (in seconds) the device will wait before it performs an
action when the on-board door sensor is activated. The action(s)
performed are based on the configured Door Sensor Settings
below. Enter up to 5 digits.
Flash Button LED When selected, the Call button LED will flash until the on-board
door sensor is deactivated (roughly 10 times/second).
Activate Relay When selected, the device's on-board relay will be activated until
the on-board door sensor is deactivated.
Play Audio Locally When selected, the device will loop an audio file out of the
speaker until the door sensor is deactivated.
Make call to extension When selected, the device will call an extension when the on-
board door sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.
Dial Out Extension Specify the extension the device will call when the on-board door
sensor is activated. Enter up to 64 alphanumeric characters.
Dial Out ID An additional Caller identification string added to outbound calls.
Enter up to 64 alphanumeric characters.
Play recorded audio When selected, the device will call the Dial Out Extension and
play an audio file to the phone answering the SIP call
(corresponds to Door Ajar on the Audiofiles page).
Repeat Sensor Message The number of times to repeat the audio message through the
local speaker or to the remote endpoint. A value of 0 will repeat
forever. Enter a value from 0-65536.
Sensor Strobe Settings The following strobe settings will only appear if a CyberData
Strobe product is connected to your device. If a CyberData
Strobe product is not connected to your device, you will not
see the strobe settings.
Blink Strobe on Sensor When selected, the Strobe will blink a scene when the sensor is
triggered.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then
OFF for 350ms during the duration of the event.
Slow Fade Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 3.5 seconds
during the duration of the event.
Fast Fade Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 1.5 seconds
during the duration of the event.
Operations Guide 931334E CyberData Corporation
Installing the SIP-enabled h.264 Video Outdoor Intercom
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68
Slow Blink Strobe will blink ON at the specified brightness for one second
then OFF for one second during the duration of the event.
Fast Blink Strobe will blink ON at the specified brightness then OFF five
times per second during the duration of the event.
Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when the sensor is triggered. This
is the maximum brightness for “fade” type scenes.
Red The red LED value for the Sensor.
Green The green LED value for the Sensor.
Blue The blue LED value for the Sensor.
Use this button to preview the strobe flashing behavior for the
Sensor Strobe Settings.
Intrusion Sensor Settings
Flash Button LED When selected, the Call button LED will flash until the intrusion
sensor is deactivated (roughly 10 times/second).
Activate Relay When selected, the device's on-board relay will be activated until
the intrusion sensor is deactivated.
Play Audio Locally When selected, the device will loop an audio file out of the
speaker until the intrusion sensor is deactivated.
Make call to extension When selected, the device will call an extension when the
intrusion sensor is activated. Use the Dial Out Extension field
below to specify the extension the device will call.
Dial Out Extension Specify the extension the device will call when the intrusion
sensor is activated. Enter up to 64 alphanumeric characters.
Dial Out ID An additional Caller identification string added to outbound calls.
Enter up to 64 alphanumeric characters.
Play recorded audio When selected, the device will call the Dial Out Extension and
play an audio file (corresponds to Intrusion Sensor Triggered
on the Audiofiles page) to the phone answering the SIP call
when the intrusion sensor is activated.
Repeat Intrusion Message The number of times to repeat the audio message through the
local speaker or to the remote endpoint. A value of 0 will repeat
forever. Enter a value from 0-65536.
Intrusion Sensor Strobe Settings The following strobe settings will only appear if a CyberData
Strobe product is connected to your device. If a CyberData
Strobe product is not connected to your device, you will not
see the strobe settings.
Blink Strobe on Intrusion Sensor When selected, the Strobe will blink a scene when the intrusion
sensor is triggered.
Scene Select desired scene (only one may be chosen).
ADA Compliant Strobe will blink ON at the specified brightness for 150ms then
OFF for 350ms during the duration of the event.
Table 2-15. Sensor Configuration Parameters (continued)
Web Page Item Description
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Slow Fade Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 3.5 seconds
during the duration of the event.
Fast Fade Strobe will increase in brightness from 0 to the specified
brightness and back to 0 over the course of about 1.5 seconds
during the duration of the event.
Slow Blink Strobe will blink ON at the specified brightness for one second
then OFF for one second during the duration of the event.
Fast Blink Strobe will blink ON at the specified brightness then OFF five
times per second during the duration of the event.
Color Select desired color (only one may be chosen).
Brightness How bright the strobe will blink when the intrusion sensor is
triggered. This is the maximum brightness for “fade” type scenes.
Red The red LED value for the Intrusion Sensor.
Green The green LED value for the Intrusion Sensor.
Blue The blue LED value for the Intrusion Sensor.
Use this button to preview the strobe flashing behavior for the
Intrusion Sensor Strobe Settings.
Click the Test Door Sensor button to test the door sensor.
Click the Test Intrusion Sensor button to test the Intrusion
sensor.
Click the Save button to save your configuration settings.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of
some of the web page items. First click on the Toggle Help
button, and you will see a question mark ( ) appear next to
some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web
page item.
Table 2-15. Sensor Configuration Parameters (continued)
Web Page Item Description
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2.4.12 Configure the Audio Parameters
The Audiofiles page is used to add custom audio to the board. User uploaded audio will take
precedence over the audio files shipped with the Intercom.
1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-36).
Figure 2-36. Audiofiles Page
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Figure 2-37. Audiofiles Page
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2. On the Audiofiles page, enter values for the parameters indicated in Table 2-16.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed.
Table 2-16. Audiofiles Configuration Parameters
Web Page Item Description
Available Space Shows the space available for the user to save custom audio files if they want to change the
message when the door or sensor is triggered.
0-9 The name of the audio configuration option is the same as th
e spoken audio that plays on
the board (24 character limit).
'0' corresponds to the spoken word “zero.”
'1' corresponds to the spoken word “one.”
'2' corresponds to the spoken word “two.”
'3' corresponds to the spoken word “three.”
'4' corresponds to the spoken word “four.”
'5' corresponds to the spoken word “five.”
'6' corresponds to the spoken word “six.”
'7' corresponds to the spoken word “seven.”
'8' corresponds to the spoken word “eight.”
'9' corresponds to the spoken word “nine.”
dot Corresponds to the spoken word “dot.” (24 character limit)
audiotest Corresponds to the message “This is
the CyberData IP speaker test message...” (24
character limit)
pagetone Corresponds to a simple tone used for beep on initialization and beep on page (24 character
limit).
youripaddressis Corresponds to the message “Your IP address is...” (24 character limit).
rebooting Corresponds to the spoken word “Re
booting” (24 character limit).
restoringdefault Corresponds to the message “Restoring default” (24 character limit).
ringback This is the ringback tone that plays when calling a remote extension
(24 character limit).
ringtone This is the tone that plays when set to ring when receiving a call
(24 character limit).
intrusionsensortriggered Corresponds to the message “Intrusion Sensor T
riggered” (24 character limit).
doorajar Corresponds to the message “Door
Ajar” (24 character limit).
nightring Specifies the ringtone for nightring. By default this
parameter uses the same audio file that is
selected for the Ring Tone parameter.
sipmcast This is the message that plays when multicast
audio is initiated by the call button.
Click on the Browse button to navigate to and select an audio file.
The Play button will play that audio file.
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The Delete button will delete any user uploaded audio and restore the stock audio file.
The Save button will download a new user audio file to the board once you've selected the
file by using the Browse button. The Save button will delete any pre-existing user-uploaded
audio files.
Table 2-16. Audiofiles Configuration Parameters (continued)
Web Page Item Description
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2.4.12.1 User-created Audio Files
User created audio files should be saved in the following format:
RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz
You can use the free utility Audacity to convert audio files into this format. See Figure 2-38 through
Figure 2-40.
Figure 2-38. Audacity 1
Figure 2-39. Audacity 2
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When you export an audio file with Audacity, save the output as:
• WAV (Microsoft) signed 16 bit PCM.
Figure 2-40. WAV (Microsoft) signed 16 bit PCM
WAV (Microsoft) signed 16 bit PCM
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2.4.13 Configure the Events Parameters
The Events page specifies a remote server that can be used to receive HTTP POST events when
actions take place on the board.
1. Click on the Events menu button to open the Events page (Figure 2-41).
Figure 2-41. Events Page
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2. On the Events page, enter values for the parameters indicated in Table 2-17.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed.
Table 2-17. Events Configuration Parameters
Web Page Item Description
Enable Event Generation The device will send HTTP POST events to the specified remote
server and port number whenever a certain action takes place.
Select an event type below to generate an HTTP POST event.
Events
Enable Button Events When selected, the device will report Call button presses.
Enable Call Start Events
When selected, the device will report the start of a SIP call.
Enable Call Terminated Events
When selected, the device will report the end of a SIP call.
Enable Relay Activated Events
When selected, the device will report relay activation.
Enable Relay Deactivated Events
When selected, the device will report relay deactivation.
Enable Ring Events
When selected, the device will report when it starts ringing upon an
incoming SIP call. A Ring Event will not be generated when Auto-
Answer Incoming Calls is enabled on the Device page.
Enable Night Ring Events
When selected, the device will report when it starts ringing upon an
incoming SIP call to the Nightringer extension. As a reminder, the
Nightringer extension always rings upon an incoming SIP call and it
is not possible to alter this behavior.
Enable Multicast Start Events When selected, the device will report when the device starts playing
a multicast audio stream.
Enable Multicast Stop Events
When selected, the device will report when the device stops playing
a multicast audio stream.
Enable Power On Events
When selected, the device will report when it boots.
Enable Sensor Events
When selected, the device will report when the on-board sensor is
activated.
Enable Remote Relay Events
When selected, the device will report when the remote relay (DSR)
is activated.
Enable Security Events
When enabled, the device will report when the intrusion sensor is
activated.
Enable 60 Second Heartbeat Events
When enabled, the device will report a Heartbeat event every 60
seconds. SIP registration is not required to generate Heartbeat
events.
Check All Click on Chec
k All to select all of the events on the page.
Uncheck All
Click on Uncheck All to de-select all of the events on the page.
Event Server
Server IP Address The IPv4 address of the event server in dotted decimal notation.
Server Port
Specify the event server port number. The supported range is 0-
65536. Enter up to 5 digits.
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Server URL Generally, the destination URL is the name of the application that
receives the events and the string in the HTTP POST command. It
can be a script used to parse and process the HTTP POST events.
Enter up to 127 characters.
Click the Save button to save your configuration settings.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some
of the web page items. First click on the Toggle Help button, and
you will see a question mark (
) appear next to some of the web
page items. Move the mouse pointer to hover over a question mark
to see a short description of a specific web page item.
Table 2-17. Events Configuration Parameters(continued)
Web Page Item Description
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2.4.13.1 Example Packets for Events
The server and port are used to point to the listening server and the 'Remote Event Server URL' is
the destination URL (typically the script running on the remote server that's used to parse and
process the POST events).
Note The XML is URL-encoded before transmission so the following examples are not completely
accurate.
Here are example packets for every event:
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>POWERON</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 199
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>HEARTBEAT</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 196
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>BUTTON</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 201
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_ACTIVE</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
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User-Agent: CyberData/1.0.0
Content-Length: 205
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>CALL_TERMINATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 197
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RINGING</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_START</event>
<index>8</index>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 233
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>MULTICAST_STOP</event>
<index>8</index>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_ACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
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User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>RELAY_DEACTIVATED</event>
</cyberdata>
POST xmlparse_engine HTTP/1.1
Host: 10.0.3.79
User-Agent: CyberData/1.0.0
Content-Length: 234
Content-Type: application/x-www-form-urlencoded
<?xml version="1.0" encoding="ISO-8859-1"?>
<cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>
<event>NIGHTRINGING</event>
</cyberdata>
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Configure the Door Strike Relay
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2.4.14 Configure the Door Strike Relay
The Door Strike Relay (DSR) is a network device designed to control an electronic door strike. The
DSR is meant to be used as a replacement for (or an addition to) the on-board relay. In addition to
being a drop-in 12 Amp relay, the DSR can monitor and record when the door is open or closed.
The DSR can be configured to trigger in the following ways: on the entry of a DTMF code, manually
through the web interface, or by using a Windows application.
This section describes operations for running firmware version 4.8 or later of the Dual Door Strike
Relay. If you have an older version of the firmware, then please contact CyberData Technical
Support. The version number appears in the
Discovered Remote Relays section on the DSR page
(Figure 2-42).
1. Click on the DSR menu button to open the DSR page (Figure 2-42).
Figure 2-42. DSR Page (not associated with any DSRs)
This is the default page when the
device is not associated with any
DSRs
.
Please see the Dual Door
Strike Relay Operations Guide for
more settings and options on the
DSR page when the device is
associated with a DSR.
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2. On the DSR page, enter values for the parameters indicated in Ta bl e 2-18.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed.
Note Associating a DSR does not require a reboot. However, you should reboot the device after
disassociating a DSR.
Table 2-18. DSR Configuration Parameters (not associated with any DSRs)
Web Page Item Description
Remote Relay Settings The settings in this section will activate an associated door strike relay. If a door
strike relay is not associated with the device, then you will only see the words Not
associated with any DSRs.
Click the Save button to save your configuration settings.
Click on the Reboot button to reboot the system.
Click on the Toggle Help button to see a short description of some of the web page
items. First click on the Toggle Help button, and you will see a question mark ( )
appear next to some of the web page items. Move the mouse pointer to hover over a
question mark to see a short description of a specific web page item.
Discovered Remote Relays The Discovered Remote Relays section lists all of the networked door strike relays
on the network. To associate your device with a door strike relay, click on the
Associate button. This action allows the user to configure the door strike relay. Keep
in mind that a device may only be associated with one door strike relay.
Product Type Displays the product type of the remote relay.
IP Address Displays the IP address of the remote relay.
MAC Address Displays the MAC address of the remote relay.
Serial Number Displays the serial number of the remote relay.
Name Displays the name of the remote relay.
Version Displays the version of the remote relay.
Use this button to search for and find any remote relays that are available on the
network.
Use this button to view the settings of a remote relay that has been “discovered” after
pressing the Discover button.
Use this button to associate the remote relay with the device. Only one relay may be
associated with a device.
Use this button to disassociate the remote relay from the device. Only one relay may
be associated with a device. This button is only available when a relay is associated
with a device.
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2.4.15 Configure the Autoprovisioning Parameters
Autoprovisioning can be used to automatically configure your device. The autoprovisioning file is an
xml file with the device configuration. Values found in this file will override values stored in on-board
memory.
Note By default, the device will try to set up its configuration with autoprovisioning.
1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-43.
Figure 2-43. Autoprovisioning Page
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2. On the Autoprovisioning page, you may enter values for the parameters indicated in Tabl e 2-
19.
Note The question mark icon (
) in the following table shows which web page items will be defined
after the To
ggle Help button is pressed..
Web Page Item Description
Enable Autoprovisioning The device will automatically fetch a configuration file, also known as the
'autoprovisioning file', based on the configured settings below.
Autoprovisioning Server
Enter the IPv4 address of the provisioning server in dotted decimal notation.
Autoprovisioning Filename
The autoprovisioning filename is the configuration filename. The default
autoprovisioning filename is in the format of <mac address>.xml.
Supported filename extensions are .txt, and .xml. The current filename is denoted
by an asterisk at the bottom of the Autoprovisioning Page. Enter up to 256
characters.
A file may have any name with an xml extension. If a file name is entered, the
device will look for the specified file name, and only that file.
Use tftp
The device will use TFTP (instead of http) to download autoprovisioning files.
Verify Server Certificate
When using ssl to download autoprovisioning files, reject connections where the
server address doesn't match the server certificate's common name.
Username
The username used to authenticate with an autoprovisioning server. Leave this
field blank to disable authentication.
Password
The password used to authenticate with an autoprovisioning server. Leave this field
blank to disable authentication.
Autoprovisioning Autoupdate
(in minutes)
The reoccurring time (in minutes) the device will wait before checking for new
autoprovisioning files. Enter up to 6 digits. A value of 0 will disable this option.
Autoprovision at time (HHMMSS)
The time of day the device will check for a new autoprovisioning file. The time must
be 6 characters in length and in HHMMSS format. An empty value will disable this
option.
Autoprovision when idle
(in minutes > 10)
The idle time (in minutes greater than 10) after which the device will check for a
new autoprovisioning file. Enter up to 6 digits. A value of 0 will disable this option.
Click the Sa
ve button to save your configuration settings.
Click on the Re
boot button to reboot the system.
Click on the T
oggle Help button to see a short description of some of the web
page items. First click on the Toggle Help button, and you will see a question mark
(
) appear next to some of the web page items. Move the mouse pointer to hover
over a question mark to see a short description of a specific web page item.
Press the Do
wnload Template button to create an autoprovisioning file for the
device. See Section 2.4.15.3, "Download Template Button"
Autoprovisioning log The autoprovisioning log provides informatio
n about the latest autoprovisioning
attempt (i.e. dhcp options and server accessed and files parsed or not found).
Table 2-19. Autoprovisioning Page Parameters
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Note You must click on the Save button for the changes to take effect.
2.4.15.1 Autoprovisioning
On boot, the device will look for an autoprovisioning server configured on the Autoprovisioning Page
or specified as a DHCP option. When it finds a server, it will try to download the following (in order of
preference):
1. The file configured on the autoprovisioning page.
2. A file named according to it's mac address (for example: 0020f7350058.xml).
3. The file 000000cd.xml
The file can be hosted using a standard web server (like apache, IIS, or nginx), and the device can
download over SSL. The file server can be an ipv4 address in dotted decimal notation or a fully
qualified domain name.
By default, the device will get its autoprovisioning server from the DHCP options. See Section
2.4.15.2, "Sample dhcpd.conf" for an example of how to configure dhcpd to offer autoprovisioning
server addresses. If multiple options are set, the device will attempt to download autoprovisioning
files from every server.
The DHCP option determines the protocol used to download the autoprovisioning file. The device
looks for DHCP options in the following order:
1. Option 43 - a FQDN or an IP address to an http server
2. Option 72 - an IP address to an http server
3. Option 150 - an IP address to a tftp server
4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server.
You can download an autoprovisioning template file from the Autoprovisioning Page using the
Download Template button (see Table 2-19). This file contains every configuration option that can
be set on the board.
Autoprovisioning files can contain the whole configuration or a subset of this file. The first
autoprovisioning file can also contain links to other autoprovisioning files.
The <MiscSettings> section contains some examples of additional autoprovisioning files:
<MiscSettings>
<DeviceName>CyberData VoIP Device</DeviceName>
<!-- <AutoprovFile>common.xml</AutoprovFile>-->
<!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->
<!-- <AutoprovFile>audio[macaddress]</AutoprovFile>-->
<!-- <AutoprovFile>device[macaddress].xml</AutoprovFile>-->
</MiscSettings>
After downloading the first autoprovisioning file, the device will step through up to twenty additional
<AutoprovFile> entries and try to download these files from the same server.
When the device finds a filename with the string [macaddress], it will replace this string with the
mac address.
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As an example, the user has configured option 43 on their DHCP server to “http://example.com,” and
on their server, they have a file named 0020f7123456.xml (the same as the mac address of the
device).
The file 0020f7123456.xml contains:
<?xml version="1.0" encoding="utf-8" ?>
<specific>
<MiscSettings>
<DeviceName>Newname</DeviceName>
<AutoprovFile>common.xml</AutoprovFile>
<AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>
<AutoprovFile>audio[macaddress]</AutoprovFile>
<AutoprovFile>device.xml</AutoprovFile>
</MiscSettings>
</specific>
1. The device will first set it's name to 'Newname'.
2. It will try to download http://example.com/common.xml.
3. It will try to download http://example.com/sip_reg0020f7123456.xml.
4. It will try to download http://example.com/audio0020f7123456.
5. It will try to download http://example.com/device.xml.
The device is reconfigured every time it downloads a new file so if two files configure the same
option the last one will be the one that is saved.
It is possible to autoprovision autoprovisioning values (for example, to disable autoprovisioning or to
configure a time to check for new files).
Checking for New
Autoprovisioning
Files after Boot
The device will always check for an autoprovisioning files on boot but it can be configured to also
check after a periodic delay, when idle, or at a specified time. When one of these options is set, the
device will download its autoprovisioning files again, and if it finds any differences from the files it
downloaded on boot, it will force a reboot and reconfigure.
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The
Autoprovisioning
Filename
The autoprovisioning filename can contain a file, a file path, or a directory.
Autoprovisioning
Filename
Autoprovisioning
Server
File Downloaded
config.xml
10.0.1.3 10.0.1.3/config.xml
/path/to/config.xml
10.0.1.3 10.0.1.3/path/to/config.xml
subdirectory/path/ 10.0.1.3 10.0.1.3/subdirectory/path/0020f7020002.xml
TFTP options may not support subdirectories. If a directory is set in the filename field, firmware and
a
udio files will also be downloaded from this subdirectory.
If the filename ends with a forward slash “/,” the device will treat it as a subdirectory.
For example:
The autoprovisioning server is set to “https://www.example.com”
The autoprovisioning filename is set to “cyberdata/”
On boot, the device will try to download:
https://www.example.com/cyberdata/0020f7123456.xml
...and if this fails:
https://www.example.com/cyberdata/000000cd.xml
Audio files and firmware files will also add “cyberdata” to the URL before downloading.
Table 2-20. Autoprovisioning File Name
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Autoprovisioning
Firmware Updates
<FirmwareSettings>
<FirmwareFile>505-uImage-ceilingspeaker</FirmwareFile>
<FirmwareServer>10.0.1.3</FirmwareServer>
<OutdoorIntercom30>firmware_file_v9.3.0</OutdoorIntercom30>
<OutdoorIntercom31>firmware_file_v10.3.0</OutdoorIntercom31>
<CallButton31>firmware_file_v10.3.0</CallButton31>
</FirmwareSettings>
In the <FirmwareSettings> section, the <FirmwareServer> element can be used to specify a
different server for hosting firmware files. When this element is not available, the device will try to
download the file from the autoprovisioning server.
The device will use the filename to determine when to autoprovision firmware updates. The default
configuration is blank, so the first time you set a value in your autoprovisioning file, it may force a
firmware update even if the firmware version has not changed.
The <FirmwareFile> name can contain path elements (i.e. /path/to/firmware/10.3.0-uImage-
[device_file_name]).
The device also supports product strings for downloading firmware. If the <FirmwareFile> option is
not set, the device will look for its particular product string for a firmware filename. In this way, a
generic autoprovisioning file can specify unique firmware for a range of products.
The list of valid product strings:
<ProductString>CallButton31</ProductString>
<ProductString>EmergencyIntercom31</ProductString>
<ProductString>EmergencyIntercom31SW</ProductString>
<ProductString>IndoorIntercom31</ProductString>
<ProductString>IndoorIntercom31SW</ProductString>
<ProductString>IndoorKeypad31</ProductString>
<ProductString>IndoorKeypad31SW</ProductString>
<ProductString>OfficeRinger31</ProductString>
<ProductString>OfficeRinger31SW</ProductString>
<ProductString>OutdoorIntercom31</ProductString>
<ProductString>OutdoorIntercom31SW</ProductString>
<ProductString>OutdoorKeypad31</ProductString>
<ProductString>OutdoorKeypad31SW</ProductString>
<ProductString>Strobe31</ProductString>
<ProductString>Strobe31SW</ProductString>
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Autoprovisioning
Example 1
Here's a simple example using four autoprovisioning files to configure two devices:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2).
The devices are set to use DHCP and that server provides an autoprovisioning server address with
option 43. The address is “https://autoprovtest.server.net.” The files on this server are as follows:
000000cd.xml
<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
<AutoprovFile>sip_common.xml</AutoprovFile>
<AutoprovFile>sip_[macaddress].xml</AutoprovFile>
</MiscSettings>
sip_common.xml
<SIPSettings>
<SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>
sip_0020f7020001.xml
<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>
sip_0020f7020002.xml
<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>
On boot, Device1 tries to fetch the file 0020f7023614.xml from “https://autoprovtest.server.net”. This
file is not available, so device1 then tries to fetch the file 000000cd.xml. This file exists, and Device1
parses the three elements.
1. Device1 changes its device name to CyberData Autoprovisioned.
2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device
downloads sip_common.xml from “https://autoprovtest.server.net,” and imports this
configuration, setting the sip server to 10.0.0.253 and the remote port to 5060.3.
3. Device1 finds another AutoprovFile element containing the filename sip_[macaddress].xml.
The device replaces the [macaddress] with its own mac address value creating
sip_0020f7020001.xml, downloads this file from “https://autoprovtest.server.net,” and imports
this configuration. This sets the user ID to 198, the password to ext198, and the dialout
extension to 204. Device1 is now finished with autoprovisioning.
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Device2 goes through the same steps by setting its device name to CyberData Autoprovisioned,
its SIP server to 10.0.0.253, and its port to 5060. When Device2 “sees” sip_[macaddress].xml,
Device2 replaces it with its own mac address and downloads sip_0020f7020002.xml from “https://
autoprovtest.server.net.” Device2 sets the SIP User ID to 500, the password to ext500, and the
dialout extension to 555.
Autoprovisioning
Example 2
Here is another example of setting up your autoprovisioning files:
We boot up two devices with mac addresses 00:20:f7:02:00:01 and 00:20:f7:02:00:02 (Device1
and Device2) and boot them on a network with a DHCP server configured with an autoprovisioning
server at 10.0.1.3 on option 150. Our TFTP server has three files:
0020f7020001.xml
<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>198</SIPUserID>
<SIPAuthPassword>ext198</SIPAuthPassword>
<DialoutExtension0>204</DialoutExtension0>
</SIPSettings>
0020f7020002.xml
<MiscSettings>
<AutoprovFile>common_settings.xml</AutoprovFile>
</MiscSettings>
<SIPSettings>
<SIPUserID>500</SIPUserID>
<SIPAuthPassword>ext500</SIPAuthPassword>
<DialoutExtension0>555</DialoutExtension0>
</SIPSettings>
common_settings.xml
<MiscSettings>
<DeviceName>CyberData Autoprovisioned</DeviceName>
</MiscSettings>
<SIPSettings> <SIPServer>10.0.0.253</SIPServer>
<RemoteSIPPort>5060</RemoteSIPPort>
</SIPSettings>
1. On boot, Device1 downloads 0020f7020001.xml from 10.0.1.3 and imports these values. The SIP
User ID is 198, the password is ext198, and the dialout extension is 204.
2. Device1 then gets the filename common_settings.xml from the AutoprovFile element and
downloads this file from the TFTP server at 10.0.1.3. and imports these settings. The device name is
set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values
instead. The Sip User ID is 500, password is ext500, and dialout extension is 555. Device2 then
downloads the common_settings.xml file and imports those values. The device name is set to
CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060.
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XML Files
XML files can contain <AutoprovFile> elements. If multiple DHCP options are specified, the device
will try to download autoprovisioning files from each in turn. The device will only look for
<AutoprovFile> elements in the first file downloaded from each server. You can specify up to 20
<AutoprovFile> elements in the first autoprovisioning file.
There are numerous ways to change an element of the configuration(xml) file. Using sip ext as an
example, the extension can be changed:
Within the device-specific xml, i.e. [macaddress].xml, via the AutoprovFile element:<SIPSettings>/
<SIPExt>
From the device specific xml, a pointer to a sip_common file
From the device specific xml, a pointer to the device specific sip_[macaddress].xml
From the common file, a pointer to sip_common.xml
From the common file, a pointer to the device specific (sip_[macaddress].xml)
Autoprovisioned
Audio Files
Audio files are stored in non-volatile memory and an autoprovisioned audio file will only have to be
downloaded once for each device. Loading many audio files to the device from the web page could
cause it to appear unresponsive. If this happens, wait until the transfer is complete and then refresh
the page.
The device uses the file name to determine when to download a new audio file. This means that if
you used autoprovisioning to upload a file and then changed the contents of this file at the TFTP
server, the device will not recognize that the file has changed (because the file name is the same).
Since audio files are stored in non-volatile memory, if autoprovisioning is disabled after they have
been loaded to the board, the audio file settings will not change. You can force a change to the audio
files on the board by clicking Restore Default on the Audio page or by changing the
autoprovisioning file with “default” set as the file name.
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2.4.15.2 Sample dhcpd.conf
#
# Sample configuration file for ISC dhcpd for Debian
#
ddns-update-style none;
option domain-name "voiplab";
option domain-name-servers 10.0.0.252;
option option-150 code 150 = ip-address;
option ntp-servers north-america.pool.ntp.org;
option space VendorInfo;
option VendorInfo.text code 10 = { text };
authoritative;
log-facility local7;
subnet 10.0.0.0 netmask 255.0.0.0 {
max-lease-time 3600;
default-lease-time 3600;
option routers 10.0.0.1;
option subnet-mask 255.0.0.0;
option domain-name "voiplab";
option domain-name-servers 10.0.0.252;
option time-offset -8; # Pacific Standard Time
# option www-server 99.99.99.99; # OPTION 72
# option tftp-server-name "10.0.1.52"; # OPTION 66
# option tftp-server-name "http://test.cyberdata.net"; # OPTION 66
# option option-150 10.0.0.252; # OPTION 150
# These two lines are needed for option 43
# vendor-option-space VendorInfo; # OPTION 43
# option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43
range 10.10.0.1 10.10.2.1; }
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2.4.15.3 Download Template Button
The Download Template button allows the user to generate, download, edit, and then store an
autoprovisioning template on the server that serves the autoprovisioning files for devices.
To generate an autoprovisioning template directly from the device, complete the following steps:
1. On the Autoprovisioning page, click on the Download Template button.
2. You will see a window prompting you to save a configuration file (.xml) to a location on your
computer (Figure 2-44). The configuration file is the basis for the default configuration settings
for your unit).
3. Choose a location to save the configuration file and click on OK. See Figure 2-44.
Figure 2-44. Configuration File
4. At this point, you can open and edit the autoprovisioning template to change the configuration
settings in the template for the unit.
5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be
loaded onto other devices.
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2.5 Upgrade the Firmware
Note CyberData strongly recommends that you do not upgrade the firmware when the device is
likely to be in use.
To upgrade the firmware of your device:
1. Download the latest firmware file from the Do
wnloads tab at the following webpage:
https://www.cyberdata.net/products/011410
2. Unzip the firmware version file. This file may contain the following:
• Firmware file
• Release notes
• Autoprovisioning template
3. Log in to the Home pag
e as instructed in Section 2.4.4, "Log in to the Home Page".
4. Click on the F
irmware menu button to open the Firmware page (Figure 2-45).
GENERAL ALERT
Caution
Figure 2-45. Firmware Page
5. Click on the Br
owse button, and then navigate to the location of the firmware file.
Equipment Hazard: CyberData strongly recommends that you first reboot the
device before attempting to upgrade the firmware of the device. See Section 2.6,
"Reboot the Device".
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6. Select the firmware file. This reveals the Upload button (Figure 2-46).
Figure 2-46. Upload Button
7. Click on the Upload button. After selecting the Upload button, you will see the progress of the
upload in the Upload Progress bar.
8. When the upload is complete, you will see the words Upload finished under Status Messages.
9. At this point, you will see the progress of the upload’s post processing in the Upload Post
Processing bar.
Note Do not reboot the device before the upgrading process is complete.
10. When the process is complete, you will see the words SWUPDATE Successful under Status
Messages.
11. The device will reboot automatically.
12. The Home page will display the version number of the firmware and indicate which boot
partition is active.
Upload button Status Messages Upload Progress barUpload Post Processing bar
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Ta b l e 2-21 shows the web page items on the Firmware page.
Web Page Item Description
Use the Browse button to navigate to the location of the firmware file that you
want to upload.
Click on the Upload
button to automatically upload the selected firmware and
reboot the system.
Note: This button only appears after the user has selected a firmware file.
Upload progress Status bar indicates the progress in uploading the file.
Upload Post Processing Status bar indicates the progress of the software installation.
Status Messages Messages relevant to the firmw
are update process appear here.
Table 2-21. Firmware Page Parameters
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2.6 Reboot the Device
To reboot the device, complete the following steps:
1. Log in to the Home page as instructed in Section 2.4.4, "Log in to the Home Page".
2. Click on the Reboot button on the Home page (Figure 2-47). A normal restart will occur.
Figure 2-47. Home Page
v1.4.0
410200001
CyberData Outdoor Video
v1.4.0
v1.4.0
Intercom
Reboot
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2.7 Command Interface
Some functions on the device can be activated using simple POST commands to the web interface.
The examples in
Table 2-22 use the free unix utility, wget commands. However, any program that
can send HTTP POST commands to the device should work.
2.7.1 Command Interface Post Commands
Note These commands require an authenticated session (a valid username and password to
work).
Table 2-22. Command Interface Post Commands
Device Action HTTP Post Command
a
Reboot wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null --no-check-certificate "https://10.10.1.154/command" --
post-data "request=reboot"
Place call to extension (example: extension 600) wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null --no-check-certificate "https://10.10.1.154/command" --
post-data "request=call&extension=600"
Test Relay wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null --no-check-certificate "https://10.10.1.154/command" --
post-data "request=test_relay"
Test Audio wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null --no-check-certificate "https://10.10.1.154/command" --
post-data "request=test_audio"
Speak IP Address wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null --no-check-certificate "https://10.10.1.154/command" --
post-data "request=speak_ip_address"
Test Mic wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null --no-check-certificate "https://10.10.1.154/command" --
post-data "request=test_mic"
Play the "0" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "0=Play"
Play the "1" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "1=Play"
Play the "2" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "2=Play"
Play the "3" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "3=Play"
Play the "4" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "4=Play"
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Play the "5" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "5=Play"
Play the "6" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "6=Play"
Play the "7" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "7=Play"
Play the "8" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "8=Play"
Play the "9" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "9=Play"
Play the "Dot" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "d=Play"
Play the Audio Test wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "audiotest=Play"
Play the "Page Tone" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "pagetone=Play"
Play the "Your IP Address Is" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "youripaddressis=Play"
Play the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "rebooting=Play"
Play the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "restoringdefault=Play"
Play the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "ringback=Play"
Play the "Ring tone" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "ringtone=Play"
Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "intrusionsensortriggered=Play"
Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "doorajar=Play"
Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no-
check-certificate "https://10.10.1.138/audiofiles/" --quiet -O /dev/
null --post-data "nightring=Play"
Table 2-22. Command Interface Post Commands (continued)
Device Action HTTP Post Command
a
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Swap boot partitions wget --user admin --password admin --auth-no-challenge --quiet -
O /dev/null --no-check-certificate "https://10.10.1.154/command" --
post-data "request=swap_boot_partition"
a.Type and enter all of each http POST command on one line.
Table 2-22. Command Interface Post Commands (continued)
Device Action HTTP Post Command
a
102
Operations Guide 931334E CyberData Corporation
Appendix A: Mounting the Intercom
A.1 Mounting Components
Before you mount the Intercom, make sure that you have received all the parts for each Intercom.
Refer to the following tables.
Quantity Part Name Illustration
1 T- 1 5 H To r x Key
4 Security Torx Screw
Quantity Part Name Illustration
4 Carriage bolt nuts
4 Carriage bolts
4 Carriage bolt washers
Table A-1. Mounting Components (Part of the Accessory Kit)
Table A-2. Optional Accessories (for gooseneck mounting)
Table A-3. Optional Accessories
Quantity Part Name Illustration
1 Spacer for half-inch set conduit
connector
1 531085B hole plug assembly
Mounting the Intercom
Dimensions
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A.2 Dimensions
Figure A-1. Unit Dimensions—Front and Side View
5.118 [130.00]
2.252 [57.21]
5.118 [130.00]
5.198 [132.03] w/HOLE PLUG
DIMENSIONS ARE IN INCHES [MILLIMETER]
Mounting the Intercom
Dimensions
Operations Guide 931334E CyberData Corporation
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Figure A-2. Unit Dimensions—Rear View with Mounting Hole Locations
Figure A-3. Shroud Dimensions—Front and Side View with Mounting Hole Locations
1.690
[85.85]
0.869 [22.07]
0.869 [22.07]
3.380 [85.85]
1.690
[42.93]
[42.93]
3.380
Dimensions are in Inches [Millimeter]
ø0.280 [ø7.11]
ø0.854 [ø21.69]
(4 Places)
(4 PLACES)
5.276 [134.00]
3.380 [85.85]
3.380 [85.85]
0.948 [24.07]
0.874 [22.20]
1.690 [42.93]
1.690 [42.93]
5.202 [132.13]
ø0.280 [ø7.11]
ø0.854 [ø21.69]
Dimensions are in Inches [Millimeter]
3.434 [87.23]
Mounting the Intercom
Overview of Installation Types
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A.3 Overview of Installation Types
An overview of the installation types and the required components are provided in Ta b l e A-4.
Installation Type What You Need
Outdoor, on surface
011410 Intercom only
Outdoor, on surface with shroud (increased resistance)
011410 Intercom
011188 Weather Shroud (sold separately)
Table A-4. Overview of Installation Types
Mounting the Intercom
Network Cable Entry Restrictions
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A.4 Network Cable Entry Restrictions
A.4.1 Conduit Mounting Restrictions (Side Entry)
See Figure A-4 for the conduit mounting restrictions (side entry).
Figure A-4. Conduit Mounting Restrictions (Side Entry)
Spacer
5/32"
(Not Provided)
1/2" Conduit
1/2" Set Screw
(Not Provided)
Connector
Assembly
Hole Plug
Network
Cable
(Not Provided)
Gap
Mounting the Intercom
Network Cable Entry Restrictions
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A.4.2 Conduit Mounting Restrictions (Rear Entry without Shroud)
See Figure A-5 for the conduit mounting restrictions (rear entry without shroud).
Figure A-5. Conduit Mounting Restrictions (Rear Entry without Shroud)
A.4.3 Conduit Mounting Restrictions (Rear Entry with Shroud)
See Figure A-6 for the conduit mounting restrictions (rear entry with shroud).
Figure A-6. Conduit Mounting Restrictions (Rear Entry with Shroud)
1/2" Conduit
(Not Provided)
Here
Connector
1/2" Conduit
(Not Provided)
Cable
Network
Spacer
Add
(Not Provided)
Cable
Network
(Not Provided)
1/2" Conduit
1/2" Conduit
Spacer
Connector
(Not Provided)
(Not Provided)
Here
Add
Mounting the Intercom
Service Loop Cable Routing
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A.5 Service Loop Cable Routing
Figure A-7 and Figure A-8 illustrate a service loop cable routing option for the SIP-enabled h.264
Video Outdoor Intercom.
Figure A-7. Ground Cable Service Loop Routing
Figure A-8. Network Cable Service Loop Routing
Ground Lug
Assembly
Faceplate
Faceplate
Mounting Screws
Flat Head Phillips or
Security Torx
Gang Box
Nut
Service Loop
Wire
Ground
Assembly
Faceplate
Faceplate
Mounting Screws
Flat Head Phillips or
Security Torx
Gang Box
Cable
Network
Service Loop
Mounting the Intercom
Securing the Intercom
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A.6 Securing the Intercom
Figure A-9 illustrates how to secure the SIP-enabled h.264 Video Outdoor Intercom with Torx
screws.
Figure A-9. Securing the Intercom
Assembly
Faceplate
Faceplate
Mounting Screws
Flat Head Phillips or
Security Torx
Gang Box
Torx Key
Note: To mount the intercom, use methods
compliant with local electrical codes.
Caution
Equipment Hazard: Do not use an electric or power screwdriver to fasten the
face plate and PCB assembly to the gang box. To prevent over-torque damage to
the gasket, do not apply more than 10 inch-pounds force. Over-torquing will cause
the gasket to tear, risk moisture intrusion, and effectively void the manufacturer's
warranty.
GENERAL ALERT
Mounting the Intercom
Additional Mounting Options
Operations Guide 931334E CyberData Corporation
110
A.7 Additional Mounting Options
A.7.1 Conduit Mounting Option (Not Provided)
Figure A-10 illustrates a side and rear conduit mounting option for the SIP-enabled h.264 Video
Outdoor Intercom.
Figure A-10. Optional Conduit Mounting
Faceplate &
PCB Assembly
2-Gang Box
Weather Shroud
for Desire Conduit in
Direction
Rotate 2-Gang Box
1/2" Conduit
1/2" Conduit
1/4" Carriage Bolt
Spacer
Connector
1/2" Set Screw
Connector Nut
1/2" Set Screw
1/4" Nut
1/4" Washer
Nut for
Ground Lug
Connector
1/2" Set Screw
Spacer
Ground Lug
(Sold Separate)
1/2" Set Screw
Connector Nut
Faceplate
Mounting Screws
Flat Head Phillips or
Security Torx
Note: To mount the intercom, use methods
compliant with local electrical codes.
Mounting the Intercom
Additional Mounting Options
Operations Guide 931334E CyberData Corporation
111
A.7.2 Conduit to Gang Box Installation
Figure A-11 illustrates a conduit to gang box installation option for the SIP-enabled h.264 Video
Outdoor Intercom.
Figure A-11. Optional Conduit to Gang Box Installation
Gang Box
Network & Ground Cable
for Desire Conduit in
Direction
Rotate Gang Box
1/2" Set Screw
Connector Nut
1/2" Conduit
Connector
1/2" Set Screw
Spacer
Ground Lug
Network & Ground
Cables Side Entry
Assembly
Faceplate
Faceplate
Mounting Screws
Flat Head Phillips or
Security Torx
Enter from Back
(Feed Cables Through Conduit
then Crimp Connectors
inside Gang Box)
Note: To mount the intercom, use methods
compliant with local electrical codes.
Mounting the Intercom
Additional Mounting Options
Operations Guide 931334E CyberData Corporation
112
A.7.3 Gooseneck Mounting Option (Not Provided)
Figure A-12 illustrates a gooseneck mounting option for the SIP-enabled h.264 Video Outdoor
Intercom.
Figure A-12. Optional Gooseneck Mounting
Hole Plug
1/4" Washer (4x)
1/4" Nut (4x)
(REMOVE HOLE PLUG ASSEMBLY
FROM GANG BOX
GOOSENECK
BEFORE FASTEN IT TO SHROUD
1/4" Round Head
Carriage Bolt (4x)
(NOT PROVIDED)
Weather Shroud
Part Number: 011188*
(SOLD SEPARATELY)
Gang Box
Faceplate
Mounting Screws
Flat Head Phillips or
Security Torx
Assembly
Faceplate
AND/OR GOOSENECK)
Assembly
[Hole Plug]
Hole Plug
Assembly
[Washer]
[Nut]
Assembly
Hole Plug
GOOSENECK
[CUTAWAY VIEW
TO SHOW
CABLE ROUTING]
Network &
Ground Cables
Ground Lug
Nut for
(Are Not Provided)
Note: Tool required to remove nut from hole plug assembly:
11/32-inch [9 mm] socket and socket wrench
Note: To mount the intercom, use methods compliant
with local electrical codes.
Mounting the Intercom
Additional Mounting Options
Operations Guide 931334E CyberData Corporation
113
A.7.4 Ground Cable Installation for Gooseneck Mounting Option
Figure A-13 illustrates the correct ground cable installation for the gooseneck mounting option.
Figure A-13. Ground Cable Installation for Goose Neck Mounting
GOOSENECK
Ground Cable
Nut
Ground Lug
(to Ground Lug)
Grounding Rod, Clamp &
[CUTAWAY VIEW
GOOSENECK
TO SHOW
CABLES ROUTING]
NETWORK & GROUND
CABLES IN
Assembly
Faceplate
Network Cable, Ground Cable,
Gooseneck are Not Provided
Faceplate
Mounting Screws
Flat Head Phillips or
Security Torx
Note: To mount the intercom, use methods compliant
with local electrical codes.
114
Operations Guide 931334E CyberData Corporation
Appendix B: Setting up a TFTP Server
B.1 Set up a TFTP Server
Autoprovisioning requires a TFTP server for hosting the configuration file.
B.1.1 In a LINUX Environment
To set up a TFTP server on LINUX:
1. Create a directory dedicated to the TFTP server, and move the files to be uploaded to that
directory.
2. Run the following command where /tftpboot/ is the path to the directory you created in
Step 1: the directory that contains the files to be uploaded. For example:
in.tftpd -l -s /tftpboot/your_directory_name
B.1.2 In a Windows Environment
You can find several options online for setting up a Windows TFTP server. This example explains
how to use the Solarwinds freeware TFTP server, which you can download from the following
website address:
https://www.cyberdata.net/pages/solarwinds
To set up a TFTP server on Windows:
1. Install and start the software.
2. Select File/Configure/Security tab/Transmit Only.
3. Make a note of the default directory name, and then move the firmware files to be uploaded to
that directory.
115
Operations Guide 931334E CyberData Corporation
Appendix C: Troubleshooting/Technical
Support
C.1 Frequently Asked Questions (FAQ)
To see a list of frequently asked questions for your product, click on the FAQs tab at the following
webpage:
https://www.cyberdata.net/products/011410
C.2 Documentation
The documentation for this product is released in an English language version only.
To download PDF copies of CyberData product documentation, click on the Downloads tab at the
following webpage:
https://www.cyberdata.net/products/011410
Troubleshooting/Technical Support
Contact Information
Operations Guide 931334E CyberData Corporation
116
C.3 Contact Information
Contact
CyberData Corporation
3 Justin Court
Monterey, CA 93940 USA
www.CyberData.net
Phone: 800-CYBERDATA (800-292-3732)
Fax: 831-373-4193
Sales
Sales 831-373-2601, Extension 334
Technical
Support
The fastest way to get technical support for your VoIP product is to submit a VoIP Technical
Support form at the following website:
http://support.cyberdata.net/
The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most
importantly, the Support Form tells us which PBX system and software version that you are
using, the make and model of the switch, and other important information. This information is
essential for troubleshooting. Please also include as much detail as possible in the Comments
section of the Support Form.
Phone: (831) 373-2601, Extension 333
C.4 Warranty and RMA Information
The most recent warranty and RMA information is available at the following website address:
http://support.cyberdata.net/
Operations Guide 931334E CyberData Corporation
117
Index
Numerics
16 AWG gauge wire 12
A
activate relay (door sensor) 67
activate relay (intrusion sensor) 68
activity LED 24
address, configuration login 33
alternative power input 4
announcing a device’s IP address 26
audio configuration 70
night ring tone parameter 72
audio configuration page 70
audio encodings 3
audio files, user-created 74
autoprovision at time (HHMMSS) 85
autoprovision when idle (in minutes > 10) 85
autoprovisioning 85, 86
download template button 85
setting up a TFTP server 114
autoprovisioning autoupdate (in minutes) 85
autoprovisioning configuration 84, 85
autoprovisioning filename 85
autoprovisioning server (IP Address) 85
B
backup SIP server 1 49
backup SIP server 2 49
backup SIP servers, SIP server
backups 49
C
call button 28
call button LED 28
call termination 40
changing
the web access password 37
Cisco SRST 50
command interface 99
commands 99
concrete wall mounting option (not provided) 111
conduit mounting option (not provided) 110
configurable parameters 38, 42, 45, 49
configuration
audio 70
default IP settings 29
door sensor 56, 65
intrusion sensor 56, 65
network 41, 44
SIP 47
configuration home page 33
configuration page
configurable parameters 38, 42, 45
contact information 116
contact information for CyberData 116
current network settings 45
CyberData contact information 116
D
default
gateway 29
intercom settings 117
IP address 29
subnet mask 29
username and password 29
web login username and password 33
default gateway 29, 45
default intercom settings 27
default IP settings 29
default login address 33
device configuration 37
device configuration parameters 85
the device configuration page 84
device configuration page 37
device configuration parameters 38
device configuration password
changing for web configuration access 37
DHCP Client 3
dial out extension (door sensor) 67
dial out extension (intrusion sensor) 68
dial out extension strings 54
dial-out extension strings 55
dimensions 4, 103
shroud dimensions and mounting hole locations 104
unit dimensions—front and side view 103
unit dimensions—rear view and mounting hole
locations
104
discovery utility program 33
DNS server 45
door sensor 65, 67
activate relay 67
Index
Operations Guide 931334E CyberData Corporation
118
dial out extension 67
door open timeout 67
door sensor normally closed 67
flash button LED 67
play audio locally 67
download autoprovisioning template button 85
DTMF push to talk 40
DTMF tones 54, 55
DTMF tones (using rfc2833) 54
E
electric screwdriver 109
enable night ring events 77
ethernet I/F 4
event configuration
enable night ring events 77
expiration time for SIP server lease 49, 50, 52
export settings 36
F
factory default settings 27
fastening, gang box 109
firmware
where to get the latest firmware 95
flash button LED (door sensor) 67
flash button LED (intrusion sensor) 68
G
gang box, fastening 109
gasket, avoid over-torque damage 109
get autoprovisioning template 85
goose neck mounting option (not provided) 112
ground cable installation 108
ground cable installation for goose neck mounting
option
113
H
home page 33
http POST command 99
http web-based configuration 3
I
identifying your product 1
import settings 36
import/export settings 36
installation, typical intercom system 2
intercom configuration
default IP settings 29
intercom configuration page
configurable parameters 49
intrusion sensor 65, 68
activate relay 68
dial out extension 68
flash button LED 68
play audio locally 68
IP address 29, 45
IP addressing
default
IP addressing setting 29
J
J3 terminal block, 16 AWG gauge wire 12
L
lease, SIP server expiration time 49, 50, 52
LED
green link LED 24
yellow activity LED 24
lengthy pages 64
link LED 24
Linux, setting up a TFTP server on 114
local SIP port 50
log in address 33
M
MGROUP
MGROUP Name 63
mounting 102
additional mounting options 110
concrete wall mounting option (not provided) 111
conduit mounting option (not provided) 110
goose neck mounting option (not provided) 112
ground cable installation 108
ground cable installation for goose neck mounting
option 113
network cable entry restrictions 106
optional accessories 102
Index
Operations Guide 931334E CyberData Corporation
119
overview of installation types 102, 105
rear conduit network cable entry restrictions (with
shroud)
107
rear conduit network cable entry restrictions (without
shroud)
107
securing the intercom 109
service loop cable routing 108
side conduit network cable entry restrictions 106
mounting components 102
multicast configuration 70
Multicast IP Address 63
N
navigation (web page) 30
navigation table 30
network cable entry restrictions 106
network configuration 41, 44
nightring tones 64
Nightringer 12, 94
nightringer settings 52
NTP server 38
O
on-board relay 4, 14
overview of installation types 105
P
pages (lengthy) 64
part number 4
parts list 6
password
for SIP server login 49
login 33
restoring the default 29
payload types 4
play audio locally (door sensor) 67
play audio locally (intrusion sensor) 68
point-to-point configuration 55
polycom default channel 63
polycom emergency channel 64
polycom priority channel 63
port
local SIP 50
remote SIP 50
POST command 99
power input 4
alternative 4
power screwdriver 109
priority
assigning 64
product features 3
product overview
product features 3
product specifications 4
supported protocols 3
supported SIP servers 3
typical system installation 2
product specifications 4
protocol 4
protocols supported 3
push to talk, DTMF 40
R
rear conduit network cable entry restrictions (with
shroud)
107
rear conduit network cable entry restrictions (without
shroud)
107
reboot 97
remote SIP port 50
reset test function management button 25
resetting the IP address to the default 102, 115
restoring factory default settings 27, 117
ringtones 64
lengthy pages 64
RJ-45 23
rport discovery setting, disabling 50
RTFM button 25
RTFM jumper 25, 26, 27
RTP/AVP 3
S
sales 116
securing the device 109
sensor setup page 56, 66, 82
sensor setup parameters 56, 65
sensors 67
server address, SIP 49
service 116
service loop cable routing 108
setting up the device 8
settings, default 27
shroud dimensions and mounting hole locations 104
side conduit network cable entry restrictions 106
SIP
enable SIP operation 49
local SIP port 50
user ID 49
SIP configuration 47
Index
Operations Guide 931334E CyberData Corporation
120
SIP configuration parameters
outbound proxy 50
registration and expiration, SIP server lease 49, 50,
52
unregister on reboot 50
user ID, SIP 49
SIP registration 49
SIP remote SIP port 50
SIP server 49
password for login 49
SIP servers supported 3
unregister from 50
user ID for login 49
SIP server configuration 49
SIP volume 38
speaker output 4
SRST 50
subnet mask 29, 45
supported protocols 3
T
tech support 116
technical support, contact information 116
terminal block, 16 AWG gauge wire 12
TFTP server 3, 114
U
unit dimensions—front and side view 103
unit dimensions—rear view and mounting hole
locations
104
user ID
for SIP server login 49
username
changing for web configuration access 37
default for web configuration access 33
restoring the default 29
V
video parameters 41
video, field of view 11
video, mechanical adjustment 8
VLAN ID 45
VLAN Priority 45
VLAN tagging support 45
VLAN tags 45
volume
microphone gain 38
multicast volume 38
push to talk volume 38
ring volume 38
sensor volume 38
SIP volume 38
W
warranty policy at CyberData 116
web access password 29
web access username 29
web configuration log in address 33
web page
navigation 30
web page navigation 30
wget, free unix utility 99
Windows, setting up a TFTP server on 114
wiring the circuit 15
devices less than 1A at 30 VDC 15
