GUESTS WITH
DISABILITIES GUIDE
TABLE OF CONTENTS
1.
............................................................
FAQ/TIPS
2.
.......................................................
PREP/ARRIVAL
3
.....MODEL CITIZENS/ FIRST AID/ BREAK AREA/ ACCESS
4
..AUTISM/ STORYBOARDS/ CHEAT SHEET/ BLUEHERO
PASS
5 ....................................................ADA REQUIREMENTS
8 ........................................ SAFETY
9 ..............................................SAFETY
SYMBOLS
GUIDE
10-17 ....................ATTRACTION SAFETY INFORMATION
19-20................WATER PARK/ ENTERTAINMENT/ SAFETY
21
...................................HOTEL
SAFTEY
INFORMATION
22...................................SHOPS/
FOOD
AND
BEVERAGE
Additional information about LEGOLAND® Florida Resort, including our services for Guests with
Disabilities can be found by visiting our website or by calling (877) 350-5346. All restrictions are also
available for download from this website. This guide outlines specific information about each
attraction, including height requirements and health restrictions.
LEGOLAND® Florida shops, restaurants, show venues and the majority of our rides and attractions are
(ADA)
accessible to guests who use wheelchairs or are in need of specials services. Please use this
guide in addition to the park map to ensure your safety and enjoyment on your visit.
FREQUENTLY ASKED QUESTIONS &
HELPFUL TIPS
What are some tips to prepare my family member with a disability for a trip to LEGOLAND
®
Florida Resort?
Advanced planning is recommended for all Guests to LEGOLAND
®
Florida Resort. It is suggested that you
review the planning tips offered in this guide. Additional information can be found by visiting our website at
www.LEGOLAND.com/Florida or by calling +1 877-350-5346.
Where is Stroller/Wheelchair Rental?
If your group needs to rent a stroller, wheelchair, or ECV/motorized scooter for the day, proceed to Stroller Rental
located near the entrance of the park or reserve online at www.LEGOLAND.com/Florida
What if my family member with a disability has difficulty waiting in line or using the concept of time?
To access our attractions, Guests with Disabilities have the option of our HERO Pass, Blue HERO Pass or use our
standard queue. To determine which option or options are best for your party, visit Guest Services located in The
Beginning.
What should I do if my family member with a disability needs to remain in a stroller while in the attraction
queues?
Visit Guest Services located near the entrance of the park to receive a Stroller as Wheelchair tag to be placed on
your stroller for easy identification.
Where can we go if my family member with a disability becomes over-stimulated or needs a break area?
Please ask one of our Model Citizens where the nearest quiet location is located. A private space in our Annual
Pass Processing Center, near the theme park entrance turnstiles, includes hands-on, sensory-stimulating activities
designed for children on the autism spectrum. Other quiet spaces include the First Aid location in Fun Town or
at LEGOLAND® Florida Water Park by the Wave Pool, our Baby Care Center in the DUPLO® Farm, Imagination
Zone and our Guest Services location.
Are restrooms available in the Resort and do you offer companion restrooms?
Yes, there are multiple men’s and women’s restrooms facilities throughout the park. We also offer companion
restrooms in selected locations.
How can I find out about food options/preparation methods for my family member who has specific dietary
needs?
Most of the restaurants in the Resort can accommodate most food allergies or intolerances. Please speak with the
Chef or Manager on Duty at the restaurant. Guests with food allergies or intolerances are also allowed to bring
food items into the Resort. Please inform a Model Citizen that someone in the party has a food allergy or intoler-
ance. Note that Model Citizens are prohibited from storing, preparing, cooking or reheating any food brought into
the Resort. Additional dietary information including polices can be found in this guide as well as the back of our
park map.
Are there any other tools or resources that LEGOLAND
®
Florida Resort offers for my trip planning or during
my visit.
If you have any questions or require information upon arrival at the resort, visit Guest Services near the main
entrance.
HOW TO PREPARE
1) Review this guide for an overview of the Resort and what to expect during your trip.
2) Create or review a visual schedule. Go over a timeline with your family member so he or she can learn the routine.
3) Choose a place on the map to meet in case you are separated. Be sure your family member is aware of the location
and show it to them once you arrive. Continue to stress the importance of staying close together at all times.
4) Practice waiting in line. Waiting in line can be a big part of the LEGOLAND
®
Florida Resort experience. Practice
waiting, if you can, either at home or lines at the grocery store, ice cream shop, etc.
WHAT TO BRING
1) Bracelet or name tag with your family members name, a contact number for you and any other important things to
know about your family member. Emergency Contact Band are available within guest services location.
2) Ear plugs or headphones. The parks can be very noisy in certain places.
3) A favorite device or activity. Bring your family member’s tablet, video game, comic book or anything else you think
might distract them and keep them occupied during any periods of waiting.
4) Reinforce good behavior. Trips to the parks can be long; items that motivate your family member will be helpful
in reinforcing good behavior so your family is able to enjoy a full day of fun!
5) A sensory toy, like a stress ball or other calming item. If your family member experiences sensory overload (sights,
sounds, smells and commotion could become an issue).
WHEN YOU ARRIVE
DRIVING:
Guests entering the Toll Plaza with an Accessible Parking Permit will be directed to the parking area for
ac
cessible parking.
PARK ENTRANCE:
When you arrive after passing
under
the
LEGOLAND
®
Florida
Resort
archway,
you
will
approach the Theme Park entrance. At this point you can purchase your tickets from one of our admissions windows or
proceed directly into the Park with your e tickets. Once inside the Park, you will see Guest Services on the right. Our Guest
Services team will be able to answer all questions and distribute Hero Passes. It is recommended that tickets be purchased in
advance to avoid the possibility of waiting at our turnstiles line outside of the Theme Park. Tickets for the Theme Park and
Water Park, including Annual Passes, can be purchased in advance online at LEGOLAND.com/Florida.
SERVICE ANIMALS:
Service animals are welcome
in
most
locations
throughout the Resort
and
can
accompany
a
Guest via the standard queue. Service animals must be on a leash at all times. Any show of hostile behavior towards other
Guests or Model Citizens is unacceptable. Service animals may not be handled by or left with other Guests or Model Citi-
zens.
FIRST AID FACILITIES:
These are located near LEGO
®
Factory in Fun Town or near the Wave Pool at LEGOLAND
®
Florida Resort Water Park. EMTs are available for basic First Aid Assistance and can provide a place to store medication that
requires refrigeration.
RESTROOMS: Each restroom in the park has two (ADA) accessible stalls, as well as
one (ADA) accessible stall in Baby Care Center in DUPLO
®
Farm.
MODEL CITIZENS
WHY ARE WE CALLED MODEL CITIZENS?
We have chosen to call ourselves Model Citizens because this name is very powerful and has many interpretations that
describe us, including:
MODEL CITIZEN is a resident of LEGOLAND
®
(a country just for kids!)
MODEL CITIZEN where “model” stands for the best (because only the best is good enough). We also act as
Ambassadors who set an example for our guests with “Model Citizen” conduct and behavior.
MODEL CITIZEN plays on the word “model” which is related to LEGO
®
products, models and attractions within our
Park.
FIRST AID
Our First Aid facilities are staffed with professional paramedics. At LEGOLAND
®
Florida Resort, the primary first aid
unit is located by the LEGO
®
Factory. At LEGOLAND
®
Florida Resort Water Park, it is near the Wave Pool. If you have
any questions or need special assistance, ask any Model Citizen or stop by Guest Services inside the main entrance.
BREAK AREA
Baby Care is located within the DUPLO
®
area of the Resort. This facility is great for taking a break and includes private
rooms for nursing mothers, baby changing areas, quiet rooms and a companion restroom. This area is a place to relax
and is typically a little less busy.
ACCESSING ATTRACTIONS
The Resort offers a wide variety of rides and shows that Guests with Disabilities have several means of access available
to in creating memorable moments.
Rides: To access our attractions, guests with disabilities have several options including use of the standard queue or our
Hero Passes. To determine which option or options are best for your party, visit Guest Services located near the entrance
of the Resort.
Shows: We have Show Guides available throughout the park at the main entrance, retail stores, restaurants or in Guest
Services. Lines begin forming at show venues leading up to the next show time. Seating opens about 10-15 minutes
before each show starts.
How far in advance your party should arrive to queue depends on various factors, including the number of Guests
visiting on a particular day. For additional information on how best to experience one of our shows, visit the
Guest Services team located near the entrance of the Resort.
A
UTIS
M
AND
LEGO
®
LEGO® System Based Social Skills has been proven to be an effective way for children with social difficulties associated
with Autism, Asperger’s Syndrome, Anxiety, Depression or Adjustment Disorders to improve their social interaction and
communication skills. A variety of Attractions within the resort, including Imagination Zone, Tot Spots within LEGO®
TECHNIC and LEGO® CITY, along with a variety of LEGO® Play areas and Tot Spots, offer hands-on activities that can
help engage and soothe those with the above issues. Additionally, a private space in our Annual Pass Processing Center,
near the Theme Park entrance turnstiles, includes several sensory-stimulating activities designed for children on the
autism spectrum along with storyboards and cheat sheets found at all the rides and guest service areas.
ATTRACTIONS
For your safety, be sure to check the “Let’s Have Fun and Be Safe” board located at the entrance of each ride. Please take a
moment to read carefully before considering a ride or attraction for you and your child. For your safety, exceptions to the
posted ride restrictions are not possible. Queues to all rides with the exception of Safari Trek, Coastersaurus, The Dragon
and Aquazone Wave Racers and The Great LEGO(R) Race are wheelchair (ADA) accessible so that all Guests may wait
together.
While our Model Citizens are more than happy to help you with specific access to special ride compartments, they are not
permitted to lift or carry a Guest into or out of a ride. Family members and helpers are much better informed about
your specific condition. Therefore, in case of any emergency or ride evacuation where you might require extra help or
assistance, we ask that you be accompanied by someone who knows the best way to lift or carry you to ensure a safe evac-
uation.
LOST PARENTS
If a member of your party gets lost or separated, immediately find a Model Citizen. It is recommended you have a photo of
all members of your party on the day you visit. This helps ensure Model Citizens have a detailed description of the guest
and their clothing. Having an easy means of communication, such as a cell phone, can help aid in the relocation process as
well.
HERO PASS
(ASSISTED ACCESS PASS)
LEGOLAND Florida Resort offers a HERO Pass for those who may have difficulty waiting in line. This pass allows the guest
assigned the pass immediate boarding through the exit along with one helper; however, the rest of the group is required to
receive a reservation. Once a reservation time is set for an attraction, both the guests assigned the pass, and the rest of the group
may return at the reserved time. This pass is valid for up to 6 people and can be picked up at Guest Services. The HERO Pass is
assigned at the discretion of the LEGOLAND Florida Resort staff and may be revoked at any time id terms are violated.
T
he HERO Pass is not available at any waterpark attractions.
For more information, reach out to use at LLF.ex[email protected]
AMERICANS WITH DISABILITIES ACT/ GUESTS
WITH DISABILITIES REQUIREMENTS
Our attractions incorporate safety systems designed by the manufacturer to accommodate people of average
physical stature and body proportion. These safety systems may place restrictions on the ability of an
individual to safely experience the ride. This includes those with disabilities, and they may not be permitted to
participate in an attraction.
In order to ensure a safe and enjoyable experience for all Guests, including guests with disabilities, we have
established the acronym “
HUGS
” to assist with understanding the four basic requirements to
experience most attractions. Some of the less-intense attractions may accommodate Guests with Disabilities.
Below are the basic and standard ride requirements to experience our attractions.
•
HEAD UPRIGHT
– this means that the Guest must have sufficient muscle control to
support their head, neck, and upper torso in a standard forward-looking position
during the movement of the ride vehicle, without support from another person or brace.
•
UNASSISTED
– the Guest must independently maintain oneself in an upright position
while seated, without the aid of other people or devices. This includes keeping
the proper riding posture during bumping or other movement characteristics of the
ride. Certain attractions, such as the Grand Carousel, Mia’s Riding Adventure and The
Royal Joust, may require the ability to form a saddle posture.
•
GRASP THE LAP-BAR
– the Guest must have at least one upper extremity (arm) or
prosthesis exhibiting good grip control, with the ability to brace themselves while
allowing the Guest to maintain proper riding position throughout the duration of the
ride.
•
SUDDEN AND DRAMATIC MOVEMENT
– the Guest must have sufficient awareness
of the nature of the ride and the ability to sit upright and hold onto the restraint
mecha
nism and/or brace during the dynamic motion of the ride.
•
RESPONSIBLE PERSON
–Some attractions only allow guests of certain ages to
participate. Please see each attractions description for more information. A
responsible per son is a Guest who meets the unaccompanied height requirement
who is capable of ensuring that the accompanied guest is following all rider
instructions.
YOUR SAFETY IS IMPORTANT TO US!
PLEASE READ AND FAMILIARIZE YOURSELF WITH THE SAFETY INFORMATION FOR
EACH ATTRACTION, AS THEY ARE NOT THE SAME.
WHEELCHAIRS
Guests with non-motorized wheelchairs may participate in the list of attractions below. Please see a Model Citizen for
direction. None of our attractions accommodate ECV/ electric wheelchairs.
•
The Grand Carousel • Imagination Zone
EVACUATIONS
In the event of an evacuation, guests may be required to navigate catwalks or confined corridors, climb down stairs or
ladders, or climb over obstacles. Please have a member of your party assist with evacuating, or wait in your ride unit for
assistance from a Model Citizen.
SERVICE ANIMALS
Service animals are welcomed on the list of attractions below. Service animals must be on the floor for the duration of the
ride. Please note, Model Citizens are not allowed to assume responsibility for a service animal.
•
The Grand Carousel Relief Locations
•
Pharoah’s Revenge • Mia’s Area
•
The Forestman’s Hideout • Water Park Entrance
•
Imagination Zone
EXPECTANT MOTHERS
LEGOLAND
®
Florida Resort recommends that expectant mothers not participate in any attraction. Safety systems and
restraints may prevent expectant mothers from participating.
OVERALL RESTRICTIONS
An attraction’s safety systems may restrict who can/ cannot safely experience an attraction. This would include guests of
exceptional size, height, weight, medical conditions, or other physical conditions. Eating, drinking, and smoking (includ-
ing electronic cigarette devices) are not allowed on any attraction. Guests may not participate in any attraction while under
the influence of drugs or alcohol. Participants must be in good health to experience any attraction. Guests must keep all
hands, arms, feet, and legs inside the ride units.
PROSTHETIC DEVICES
At all attractions, prosthetic devices must be secured, removed, or stored to prevent injuries to other participants or
removed and stored. Certain hand, arm, leg, and joint elements may be required to participate. Specific information is
provided in each attraction description, please see a Model Citizen for more information.
WEATHER
Attractions may close at any time without notice due to rain, lightning, or wind.
ATTIRE
All guests must be in proper attire before participating in any attraction, unless it is defined in the description. Proper
attire includes wearing a shirt, pants, shorts, and shoes. Bathing suits are not allowed on any of the main park attractions.
LOOSE ARTICLES
Loose articles and attire are defined as any item that is not securely attached to the rider. Below is a non-inclusive list of
items that must be removed and stored either in pockets or the provided cubbies before guests may ride or participate:
hats, nonprescription sunglasses, cameras or recording devices of any type even if it is attached to the guest, items of
clothing tied around waist/body, bags or purses of any type or any size, cell phones and accessories, headphones, selfie
sticks, fanny packs, lanyards, child leashes/harnesses, and fanny packs.
SYMBOLS AND DEFINITION
Attraction is not recommended for guests who have medical sensi-
tivity to strobe effects.
Guests may remain in their standard wheelchair throughout the
attraction experience (This does not apply to Electric Convenience
Vehicles (ECV) or motorized wheelchairs at any of the ride
attractions).
Guests must be able to transfer to the ride vehicle seating with
assistance from another member of their party. Attraction
attendants may not assist.
Attraction is not recommended for guests with back, neck, or
similar physical conditions.
Attraction is not recommended for guests with recent surgery or
other conditions that may be aggravated by this ride.
Attraction is not recommended for expectant mothers.
Attraction is not recommended for guests with a history of heart
conditions or abnormal blood pressure.
Service animals not permitted.
.
Guests under a certain height requirement must be accompanied by
a responsible rider. (Different for each ride)
Guests wearing casts are not permitted on this attraction..
Attraction is not recommended for guests who are susceptible to
fear of heights.
Attraction is not recommended for guests susceptible to motion
sickness or dizziness.
Guests with service animals should see an attendant
for access information
Unaccompanied height 30”
Unaccompanied height 34”
Unaccompanied height 36”
Unaccompanied height 40”
Below this height must be accompanied by a responsible rider
of this height or taller and must also meet the minimum height
requirement.
Below this height must be accompanied by a responsible rider
of this height or taller and must also meet the minimum height
requirement.
Below this height must be accompanied by a responsible rider
of this height or taller and must also meet the minimum height
requirement.
Unaccompanied height 42”
Unaccompanied height 44”
Unaccompanied height 48”
Unaccompanied height 52”
Below this height must be accompanied by a responsible rider
of this height or taller and must also meet the minimum height
requirement.
Below this height must be accompanied by a responsible rider
of this height or taller and must also meet the minimum height
requirement.
Below this height must be accompanied by a responsible rider
of this height or taller and must also meet the minimum height
requirement.
Below this height must be accompanied by a responsible rider
of this height or taller and must also meet the minimum height
requirement.
THE GRAND CAROUSEL
The Grand Carousel is a slow moving ride that spins
counter clockwise. Guests can board a LEGO® horse,
ride on a bench, or stand.
Participant Requirements-
•
All Guests may ride The Grand Carousel.
If riding on a horse, Guests must remain
seated throughout the duration of the ride
with seatbelts fastened and meet HUGS.
•
Parents with hand-held infants must sit on
a bench.
•
Hand held infants and toddlers do not
need shoes if being carried by an adult.
•
Need shoes if riding on horse.
•
14 Year old rule- Guests under 48” must be
accompanied by a responsible person 14
years of age or older.
Cast Restrictions-If riding on horse must be able to
grasp.
Prosthetic Restrictions- None
HUGS Requirements- None if riding on a bench.
HUGS if riding on a horse.
MIA’S RIDING ADVENTURE
Mia’s Riding Adventure is an extreme attraction tar-
geted towards teenagers and adults with sudden stops,
drops, and fast-moving rotation.
Participant Requirements-
•
All guests must be in good health and free
of any neck, back or heart problems.
•
Participants must be able to fit within the
restraint mechanisms and use the equipped
safety devices.
•
Height: Min -48”
Unaccompanied - N/A
Cast Restrictions- Anyone wearing a cast is prohibited
from participating
Prosthetic Restrictions- Riders must have two
natural complete legs, and one natural arm that can
continuously grasp. Prosthetic devices must be
securely fastened or removed and stored.
HUGS Requirements- HUGS
DUPLO
®
TRACTOR
DUPLO Tractor is a slow moving tractor ride
themed to the DUPLO® farm LEGO® sets.
Participant Requirements-
•
Hand held infants are not permitted on
this attraction.
•
Toddlers do not need shoes if being carried
by an adult.
•
14 Year old rule- Guests under 42” must be
accompanied by a responsible person 14 years of
age or older.
Cast Restrictions-No restrictions
Prosthetic Restrictions- Riders are allowed to
ride as long as height requirement is met and
prosthetics are securely fastened, or prosthetics
are re
moved and stored.
HUGS Requirements- HUGS
DUPLO
®
TRAIN
DUPLO® Train is a slow-moving train ride themed
to the DUPLO® LEGO® sets.
Participant Requirements-
•
Hand held infants are not permitted on
this attraction.
•
Toddlers do not need shoes if being carried
by an adult.
•
Height: Min -N/A
Unaccompanied - 34”
Cast Restrictions-No restrictions
Prosthetic Restrictions- Riders are allowed to ride
as long as height requirement is met with securely
fastened prosthetics or removed and stored.
HUGS Requirements- HUGS
DUPLO
®
FARM
DUPLO® Farm is an indoor air conditioned play
area for younger guests. Baby care/ nursing moth-
er’s rooms are located in the back of the building.
Participant Requirements-
•
Children must be supervised at all times.
•
DUPLO® Farm is recommended for
Guests 2-5 years of age.
•
Select age appropriate equipment for each
LEGO(R) NINJAGO- THE RIDE
Ninjago(R)- The Ride is an interactive dark ride where
guests must use their ninja moves to battle enemies in a
competition for the highest score.
Participant Requirements-
•
Guests of exceptional size may be prohibited
from
participating
•
Guests with condition that may be triggered
child.
•
Please keep children off of rooftops.
•
One child at a time on the slides. Slide feet
strobe lighting effects should not ride
•
Toddlers don’t need shoes if being carried by an adult
first only. Do not slide with child in lap.
•
Remove drawstrings and cords to prevent
entanglement of clothing.
•
No running
•
ECV not allowed inside.
Cast Restrictions- None
Prosthetic
Restrictions- None HUGS
Requirements- None
DUPLO
®
SPLASH
DUPLO® Splash is an outdoor water play area
themed to
the DUPLO® sets.
Participant Requirements-
•
Children must be supervised at all times.
•
Participants must shower before entering
•
Height: Min-N/A
•
Unaccompanied- 48”
14 year old rule- Guests under 48” must be accom- panied by
a responsible person 14 years of age or
older
Cast Restrictions- Full leg casts must securely fit
within
the ride restraint
Prosthetic Restrictions- Rider must have one nat- ural or
prosthetic arm that can continuously grasp HUGS
Requirement- HUGS
MERLIN’S CHALLENGE
Merlin’s Challenge is a caterpillar ride that spins in a
clockwise motion and progressively speeds up.
Participant Requirements-
the play area
•
Do not swallow or drink the water, it is
recirculated
•
All children in diapers must wear water
swim
diapers
•
Guests with diarrhea may not enter.
•
Appropriate swim wear or clothing is
required.
Cast Restrictions- None
Prosthetic
Restrictions- None HUGS
Requirements- None
•
Children riding with adults must be seated
in the
inside position.
•
Height: Min-36”
•
Unaccompanied- 48”
14 Year old rule- Guests under 48” must be accompanied by
a responsible person 14 years of age or
older.
Cast Restrictions-Guest with full leg and/ or full arm casts
are not permitted to participate.
Prosthetic Restrictions- Riders must have one natural or
prosthetic arm that can continuously grasp and two
natural or prosthetic legs OR
Riders must have two natural or prosthetic arms that can
continuously grasp and one of the following two
combinations to ride:
• one natural or prosthetic leg, or
• two natural legs until the front edge of the seat.
All natural or prosthetic arms and legs must be “functional”,
unless noted otherwise.
Functional means, extremities that enable fixation, bracing or
support during the ride
HUGS Requirements- HUGS
THE DRAGON
The Dragon is an indoor/outdoor steel roller
coaster that features a hilarious, behind-the scenes
view of life within the enchanted
LEGOLAND® Castle.
Participant Requirements-
•
Guests of exceptional size may be
prohibited from participating
•
Height: Min-40”
14 Year old rule- Guests under 48” must be accom-
panied by a responsible person 14 years of age or
older.
Cast Restrictions-Guest with full leg and/ or full
arm casts are not permitted to participate.
Prosthetic Requirements
- Riders must have two natural
legs to the end of the seat, OR one natural leg to the end of
the seat and one fully constructed natural or prosthetic leg
(secured). Additionally, riders must have one natural or
prosthetic arm that can continuously grasp. Riders must fit
securely within the ride restraint mechanism. All prosthetic
devices must be securely fastened or removed and stored.
HUGS Requirements- HUGS
ROYAL JOUST
Royal Joust is a horse ride located in
LEGO® Kingdoms that gallops around a track that
winds in and out of a jousting arena.
Participant Requirements-
•
Guests must be between the ages of
4-
12 to participate.
THE FORESTMEN’S HIDEOUT
The Forestmen’s Hideout is an interactive
experience for kids and their parents.
The attraction is a two story open play area and
consists of two slides and net ladders.
Participant Requirements-
•
This attraction is recommended for
children 5-12 years old
•
Children under 7 years of age must be
accompanied by a responsible person
•
One participant at a time on the slide
•
Slide feet first
•
No running
•
Guests must go feet first
•
Net climbs are up only
•
Remove drawstrings and cords to prevent
entanglement
Cast Restrictions- None
Prosthetic Restrictions- None
HUGS Requirements- None
LOST KINGDOM ADVENTURE
Lost Kingdom Adventure is an interactive dark
ride where guests compete for the highest score
by shooting laser blasters at a variety of colored/
animated targets throughout the ride.
Participant Requirements-
•
Guests with conditions that may be
triggered strobe lighting effects should not
ride
•
This attraction has a weight limit of 170
pounds per participant.
•
Height - Min- 36”
Unaccompanied - N/A
•
Ages: 4-12
Cast Restrictions-Guest with full leg and/ or full
arm casts are not permitted to participate.
Prosthetics Restrictions-
Riders must be able to
form a saddle posture and meet all height
requirements while wearing prostheses. Riders
must have one natural or prosthetic arm that can
continuously grasp. Prosthetics must be securely
fastened or removed and stored.
HUGS Requirements- HUGS
•
Height - Min- 30”
•
Weight may not exceed 880 lbs
•
Not recommended for photophobia or
vertigo
14-Year-old rule- Guests under 42” must be
accompanied by a responsible person 14 years of
age or
older.
Cast Restrictions- Full leg casts must securely fit
within the ride restraints.
Prosthetics Restrictions- Riders must have one natural
leg to the end of the seat and one natural or prosthetic
arm that can continuously grasp. Prosthetics must be
securely fastened or removed and stored.
HUGS Requirements- HUGS
BEETLE BOUNCE
Beetle Bounce is a “frog hopper” ride that thrills
younger riders using negative “G-Force” or
airtime. Guests board one of two ride units and are
pulled to the top of the 15’ tower and bounced up
and down creating a weightless sensation.
Participant Requirements-
•
Riders must be able to fit within the ride
restraint mechanisms.
•
Only one adult is allowed per tower
•
Height: Min- 36”
Unaccompanied - N/A
Cast Restrictions- Guest with full leg and/ or full
arm casts are not permitted to participate.
Prosthetic Restrictions- Riders must have two
natural legs to the end of the seat and one
natural or prosthetic arm that can continuously
grasp. Prosthetics must be securely fastened or
removed and stored.
HUGS Requirements- HUGS
PHARAOH’S REVENGE
Pharaoh’s Revenge is an interactive experience
involving flying foam projectiles.
Participant Requirements-
•
This attraction is recommended for
children 2-12 years old
•
Children under 5 years of age must be
accompanied be a responsible person
•
No running
•
Remove drawstrings and cords to prevent
entanglement of clothing
•
Guests must wear shoes
Cast Restrictions- None
Prosthetic Restrictions- None
HUGS Requirements- None
SAFARI TREK
Safari Trek is a slow moving car ride where
Guests travel through a LEGO® jungle and can get
a close up look of life sized LEGO® animals.
Participants Requirement:
14 year old rules- guests under the age of 6 or 44”
must ride with a responsible person 14 years or
older.
Participant Requirements-
•
Height: Min- 34”
Unaccompanied- 44”
Cast Restrictions- Full leg casts must securely fit
within the ride restraints.
Prosthetic Restrictions- Riders must have one arm
that can continuously grasp.
HUGS Requirements- HUGS
COASTERSAURUS
Coastersaurus is a classic wooden roller coaster
designed to thrill riders with steep drops and fast
turns.
Participant Requirements-
•
This attraction may not accommodate
guests with certain body dimensions
•
Height: Min - 42”
Unaccompanied - N/A
Cast Restrictions- Guest with full leg and/ or full
arm casts are not permitted to participate.
Prosthetic Restrictions- Riders must have two
natural legs to the end of the seat, OR one natural
leg to the end of the seat and one fully constructed
natural or prosthetic leg (secured). Additionally,
riders must have one natural or prosthetic arm that
can continuously grasp. Riders must fit securely
within the ride restraint mechanism. All prosthetic
devices must be securely fastened or removed and
stored
.
HUGS Requirements- HUGS
TECHNICYCLE
Technicycle is a zany pedal-powered spinning
machine that shoots riders into the air.
Participant Requirements-
•
Maximum two guests per ride unit.
•
Weight of guests may not exceed 300
pounds.
•
Height - Min- 36”
Unaccompanied- 48”
14 Year old rule- Guests under 48” must be accom-
panied by a responsible person 14 years of age or
older.
Cast Restrictions- Guest with full leg and/ or full
arm casts are not permitted to participate.
Prosthetic Restrictions- Riders must have two
natural legs to the end of the seat and one natural
or prosthetic arm that can continuously grasp.
Prosthetics must be securely fastened or removed
and stored.
HUGS Requirements- HUGS
AQUAZONE WAVE RACERS
Aquazone Wave Racers is a family-friendly hydro
slider water carousel, which is operated in a water
basin. Aquazone Wave Racers is a standing
attraction to create the feeling of water skiing.
Participant Requirements-
•
Participants must remain standing
THE GREAT LEGO(R) RACE (NON-VR)
The Great LEGO(R) Race is an exciting wild- mouse
style rollercoaster that thrills riders with large drops,
hair-pin turns, and thrill inducing
fun!
Participant Requirements-14 Year old rule- Guests under 48”
must be accom panied by a responsible person 14 years of
age or
older.
Cast Restrictions- Guest with full leg and/ or full arm casts
are not permitted to participate.
Prosthetic Restrictions- Riders must have one natural or
prosthetic arm that can continuously grasp and one of the
following two combinations to ride:
• two natural or prosthetic legs, or
• two natural legs until the front edge of the seat OR
Riders with Two natural or prosthetic arms that can
continuously grasp and one of the following three
combinations to ride...
• one natural or prosthetic leg, or
• one natural leg until the front edge of the seat, or
• two natural paralyzed legs at least until the front edge
of the seat.
All natural or prosthetic arms and legs must be “functional”,
unless noted otherwise.
Functional means, extremities that enable fixation, bracing or
support during the ride.
Prosthetic limbs must be securely tied to the body or
removed and stored.
Height - Min- 42”
Unaccompanied- 48”
HUGSRequirements- HUGS
TECHNIC TOT SPOT
Technic Tot Spot is an outdoor play area geared
towards
toddler children.
Participant Requirements-
•
This attraction is recommended for children
ages 18 months to 2 years old
•
Children must be supervised at all
times.
•
One child at a time down slides.
throughout the duration of the ride.
•
Guests may get wet, possibly soaked.
•
Height - Min- 40”
•
Unaccompanied- 52”
•
Slide feet first only
•
No running
•
Must remove shoes
•
Remove drawstrings and cords to prevent
entanglement of clothing
14 Year old rule- Guests under 52” must be accom-
panied by a responsible person 14 years of age or
older.
Cast Restrictions- Casts of any type are not
permitted to participate
Prosthetic Restrictions- Riders are allowed to ride as long as
height requirement is met with securely fastened prosthetics
or removed and stored.
HUGS Requirements- HUGS
Cast Restrictions- None
Prosthetic Restrictions- None
HUGS Requirements- None
BOATING SCHOOL
Boating School is an attraction that enables guests
to experience actual driving and steering of a boat
through a course. Each LEGO® themed boat is
battery powered and runs individually and freely
without any external control.
Participant Requirements-
•
Drivers must be able to use the pedal and
steer the boat.
•
Sight impaired guests must be
accompanied by a helper.
•
Weight of guests may not exceed 400
pounds per boat.
•
Drivers must be courteous and not bump
other boats.
•
Height - Min- 34”
•
Unaccompanied- 48”
14 Year old rule- Guests under 48” must be accom-
panied by a responsible person 14 years of age or
older.
Cast Restrictions- Full leg casts are prohibited
Prosthetic Restrictions- Riders are allowed to ride
as long as height requirement is met with securely
fastened prosthetics or removed and stored.
HUGS Requirements- HUGS
LEGO
®
CITY FIRE RESCUE ACADEMY
LEGO® City Rescue Academy is an interactive
guest powered attraction in which guests compete
against one another to either put out a simulated fire.
Participant Requirements-
•
A maximum of four guest may participate
FORD JR. DRIVING SCHOOL
Ford Junior Driving School is an attraction that
enables children to experience actual driving and
steering of a car through a course that is shaped in
an oval. Each LEGO® themed car is battery
powered and runs individually and freely without
any external control.
Participant Requirements-
•
Participants must be 3-5 years old.
•
Wreck less drivers will not be tolerated.
•
Drivers must be able to reach the pedals
and steer the car.
•
This attraction is not recommended for
sight impaired guests.
Cast Restrictions- Full leg casts must securely fit
within the ride car.
Prosthetic Restrictions- Riders are allowed to ride
as long as age requirement is met with securely
fastened prosthetics.
HUGS Requirements- HUGS
FORD DRIVING SCHOOL
Participant Requirements-
•
Participants must be 6-13 years old.
•
Wreck less drivers will not be tolerated.
•
Drivers must be able to reach the pedals
in a single vehicle
•
This is a physically demanding experience!
Guests must be able to physically pump
vehicle and water pump.
•
Height - Min- 34”
•
Unaccompanied- 48”
14 Year old rule- Guests under 48” must be accompa-
nied by a responsible person 14 years of age or older.
Cast Restrictions- Full leg casts must securely fit in
the
ride vehicle.
Prosthetic Restrictions-
Rider must meet all height
requirements while wearing prostheses and have one
natural or prosthetic arm that can continuously grasp, and
rider must be able to either use one of the installed seats or
to stand firmly while vehicle is in motion AND especially
when vehicle is braking (coming to a stop). Prosthetics must
be securely fastened or removed and stored.
HUGS Requirements- HUGS
and steer the car.
•
This attraction is not recommended for
sight impaired guests.
Cast Restrictions- Full leg casts must securely fit
within the ride car.
Prosthetic Restrictions- Riders are allowed to ride
as long as age requirement is met with securely
fastened prosthetics.
HUGS Requirements- HUGS
FLYING SCHOOL
Flying School is an exciting family inverted roller
coaster. The train is designed to hang under the
track (as opposed to a traditional roller coaster),
giving guests who ride the feeling of flying. It
stands 45ft high and reaches a maximum speed of
25 miles per hour.
Participant Requirements-
•
Height - Min- 44”
•
Unaccompanied- 52”
14 Year old rule- Guests under 52” must be accom-
panied by a responsible person 14 years of age or
older.
Cast Restrictions- Guest with full leg and/ or full
arm casts are not permitted to participate.
Prosthetic Restrictions- Riders must have two
natural legs to the end of the seat, and one natural
or prosthetic arm that can continuously grasp. All
removable leg prostheses must be removed and
stored. Any other prosthetic devices must be
securely fastened or removed and stored.
HUGS Requirements- HUGS
FLYING SCHOOL TOT SPOT
Flying School Tot Spot is an indoor,
air conditioned play area tailored for toddler
pilots.
Participant Requirements-
•
This attraction is recommended for
children ages 18 months to 2 years old
•
Children must be supervised at all times.
•
One child at a time down slides.
•
Slide feet first only
•
Remove shoes
•
No running
•
Remove drawstrings and cord to prevent
entanglement of clothing
Cast Restrictions- None
Prosthetic Restrictions- None
HUGS Requirements- None
KID POWER TOWERS
Kid Power Towers consists of three towers in
which guests pull themselves to the top and free
fall back to the bottom.
Participant Requirements-
•
This attraction is intended for children/1
adult per bunch
•
Guests must fit securely within the
restraint mechanism
•
Height - Min- 38”
•
Unaccompanied- 48”
14 Year old rule- Guests under 48” must be accom-
panied by a responsible person 14 years of age or
older.
Cast Restrictions- Guest with full leg and/ or full
arm casts are not permitted to participate.
Prosthetic Restrictions- Riders must have two
natural legs to the end of the seat and one
natural or prosthetic arm that can continuously
grasp. Prosthetics must be securely fastened or
removed and stored.
HUGS Requirements- HUGS
LEGOLAND
®
FLORIDA WATER PARK
Complimentary Life Vests
Weaker swimmers, non-swimmers and those under 42 inches tall are recommended to wear a life vest. Only U.S. Coast
Guard approved Type II and Type III life vests are permitted in LEGOLAND
®
Florida Water Park. Complimentary life vests
are provided throughout LEGOLAND
®
Florida Water Park and are U.S. Coast Guard Approved.
BUILD-A-RAFT
RIVER
Families can imagine, design and build a unique
LEGO® vessel and set afloat on a maiden voyage
around the 1000-foot-long lazy river.
Participant Requirements-
•
All guests must have a raft with the
exception of adults walking with a child 12
or under.
Cast Restrictions- None
Prosthetic Restrictions- None
HUGS Requirements- HUGS
DUPLO
®
SPLASH SAFARI
Toddlers will rule at this water play area with
shorter slides and interactive, larger-than-life
DUPLO® creatures.
Participant Requirements-
•
Guests must have the ability to enter/exit the
ride, including the splash pool, without
endangering self or others.
Cast and braces are permitted but must be covered by an
approved covering. (i.e rash guard, or compression
sleeve). Waterproof coverings made of rubber or gel like
materials are not permitted.
Prosthetic Restrictions-
Riders must possess physical and cognitive
abilities to maintain a legs-leading
orientation throughout the ride. Children
must be able to maintain an upright seated
position on the ride at all times. Prosthetic
devices are permitted; however, exposed
metal or sharp surfaces must be covered by
an approved covering (i.e., rash guard,
neoprene sleeve, compression sleeves, etc.).
All prosthetic devices must be securely
fastened or removed and stored
HUGS Requirements- HUGS
LEGO WAVE POOL
Families can catch a gentle wave or simply
cool off
in this perfectly sized wave pool
where the waves
are just big enough for all
ages to enjoy.
Participant Requirements-
•
Children under 6 years old must
be accompanied by an adult and
are not recommended to go past
the bright red
line that is at 3ft
4inches deep.
Cast Restrictions-
None
Prosthetic Restrictions-
None
HUGS Requirements-
None
JOKER SOAKER
A fun, interactive playground with various lengths,
heights and types of slides that offer something
different for every member of the family. Guests
can wade in the surrounding pool and be
surprised with a torrential spill from a 300-gallon
bucket.
Participant Requirements-
•
3 Lower Slides - Guests must have the ability to
enter/exit the ride, including the splash pool,
without endangering self or others. Control of
upper torso including neck and head.
Partial casts and braces are permitted if they are covered
by an approved covering. (i.e rash guard, or compression
sleeve). Waterproof coverings made of rubber or gel like
materials are not permitted. Full arm and/or leg casts are
not permitted
Prosthetic Restrictions-
Riders must be able to sit upright and exit
the shutdown lane on their own. Prosthetic
devices are permitted; however, exposed
metal or sharp surfaces must be covered by
an approved covering (i.e., rash guard,
neoprene sleeve, compression sleeves, etc.).
All prosthetic devices must be securely
fastened or removed and stored.
HUGS Requirements- HUGS
TWIN CHASERS
Friends ride tubes 375 feet down an intertwining
pair of enclosed water slides before plunging into a
refreshing pool below.
Participant Requirements-
•
Guests must transfer from a wheel chair
and ascend or descend the steps of the pool
and the tower.
•
Children under 48” must wear a U.S. Coast
Guard approved life jacket.
Partial casts and braces are permitted if they are
covered by an approved covering. (i.e rash guard, or
compression sleeve). Waterproof coverings made of
rubber or gel like materials are not permitted. Full
arm and/or leg casts are not permitted
Prosthetic Restrictions-
Riders must be able to maintain their position
within the tube with hands that can hold both
Handles firmly (i.e. capable of grasping).
Prosthetic devices are permitted; however,
exposed
metal or sharp surfaces must be covered by an
approved covering (i.e., rash guard, neoprene
sleeve,
compression sleeves, etc.). All prosthetic
devices must be securely fastened or removed
and
stored.
HUGS Requirements- HUGS
SPLASH OUT
The thrill seekers of the family can ascend to the tallest
point of the water park attraction and
choose from one of three unique slides, then speed down a
60-foot drop and “splash out” into the
water below.
Participant Requirements-
•
Guests must transfer from a wheel chair and
ascend or descend the steps of the pool
and the
tower.
•
Guests are not allowed to wear any type of
shoes, including water shoes, down the slides.
Water socks can be worn
at the ankle
Partial casts and braces are permitted if they are
covered by an approved covering. (i.e rash guard,
or compression sleeve). Waterproof coverings
made of rubber or gel like materials are not
permitted. Full arm and/or leg casts are not
permitted
Prosthetic Restrictions-
Riders must be able to maintain proper riding
position, ridden legs first, lying flat on your back
with legs crossed and arms folded across the chest.
Leg prosthesis are not permitted. Arm prosthetics
are permitted; however, exposed metal or sharp
surfaces must be covered by an approved covering
(i.e., rash guard, neoprene sleeve, compression
sleeves, etc.). All prosthetic devices must be
securely fastened or removed and stored.
HUGS Requirements- HUGS
ENTERTAINMENT
Written Aids are available at Guest Services located
near the entrance of the park. Fun Town Theater is
(ADA) accessible with indoor seating. Strobe
lighting and 4-D effects are used in these theaters. The
Park also provides special accommodations for
hearing disabilities.
SHOWS
Guests with hearing impairment
Interpreters are available when requested two weeks prior
to park visit.
Please call 877-350-5346
Fun Town Theater – Indoor Venue
Legends of Chima – 12 minutes
The LEGO® Movie 4D A New Adventure – 12
minutes LEGO® NEXO KNIGHTS™: The
Book of Creativity – 12 minutes
Shows in the Fun Town Theatre contain strobe light
effects and other lighting effects.
Guests in wheelchairs please proceed up the
Hero Access Ramp. An entertainment model
citizen will direct you to designated seating
area.
Heartlake Hall – Indoor Venue
Friends to the Rescue – 20 minutes
The Friends to the Rescue show contains strobe and
light effects. Guests in wheelchairs please enter the
theatre through the main entrance. Once inside an
entertainment model citizen will direct you to the
designated seating area.
Pirate’s Ski Stadium – Covered Outdoor Venue / queue
line covered.
Battle for Brickbeard’s Bounty – 20 minutes
Pirate Ski Show contains loud noises, fireworks
and smoke effects. Guests in wheelchairs please
proceed up the
Hero Access Ramp. An entertainment model citizen will
direct you to designated seating area. Elevator is available.
CHARACTER MEET AND GREET
LEGO
®
Friends – Outdoor Greet/
minimal shade Standard queuing
LEGO
®
Movie –
Indoor Greet
Standard queuing
FIREWORK SEATING
Guests in wheelchairs please proceed to walkway
between the ski stadiums. An entertainment model
citizen will direct you to designated seating area.
(The Firework wheelchair seating is only
available for event fireworks and not for standard
ski show).
SERVICES FOR GUESTS WITH
DISABILITIES AT
LEGOLAND
®
HOTEL
Please be advised that strobe lighting and musical effects are used inside of the elevators.
LEGOLAND
®
Florida Resort Hotel offers accessible rooms and services to make your stay Brick-Tackular!
ACCESSIBILITY ROOM FEATURES:
LEGOLAND
®
Florida Resort Hotel offers accessible rooms with features for guests with disabilities, including:
WHEELCHAIR ACCESSIBLE ROOMS
Extended bathrooms for wheelchairs access with tubs and hand rails
Roll in showers for full access wheel chairs with Shower seat
Hearing Accessible rooms
ACCESSIBLE PATHS OF TRAVEL
LEGOLAND Florida Resort Hotel includes accessible paths of travel from arrival to the lobby area, as well at to accessible
Guest Rooms, restaurants, and shops including:
Restrooms in the main lobby
Castle Play Area
LEGO
®
Club Room
LEGOLAND
®
Florida Resort Hotel Boardwalk
Bricks Restaurant
Skyline Lounge
Reception Check-In
ACCESSIBILITY FOR LEGOLAND
®
FLORIDA RESORT HOTEL POOL
LEGOLAND Florida Resort Hotel offers accessible pool entrance including:
Ramp access with security gate to control access
Zero entry level access as well as an ADA lift
HOTEL POOL SLIDE
The Hotel Pool slide is located at the LEGOLAND Hotel Pool Area. This ride has a water flow of 800 gallons per minute to
propel riders through the slide to a stand-alone run-out lane.
Riders must be at least 40” tall to ride
Cast Restrictions - Partial casts and braces are permitted if they are covered with an approved covering (i.e rash guard, or
compression sleeve). Waterproof coverings made of rubber or gel like materials are not permitted. Full arm and/or Leg casts are
not permitted.
Prosthetic Restrictions - Arms to the elbow acceptable. Fully formed legs, natural or prosthetic. Prosthetic devices must be
covered by an approved covering. (i.e. rash guard, neoprene sleeve, compression sleeve). Any exposed metal parts on the
prosthetic must be covered by the sleeve. If prosthetic does not meet these requirements it can be retrieved by a lead or a
member of the guest’s party.
SERVICE ANIMALS
Service Animals are welcome at LEGOLAND
®
Florida Resort and can use our dedicated Doggy Waste Stations for relief as
long as the owner picks up after the animal and leaves the area clean. Relief areas include the theme park and other Guest
accessible areas.
HOW TO BOOK AN ACCESSIBLE ROOM:
Please contact (LEGO
®
Number) to book your reservations. Guests under 18 years of age must have parent or guardian
permission to call.
SHOPS
All shops are wheelchair accessible. Please notify one of our Model Citizens if you need assistance.
Guests are welcome to bring their own stroller, ECV or wheelchair to LEGOLAND
®
Florida, however no other wheeled
personal transportation devices (i.e. bicycles, skateboards, hoverboards or segways) are permitted.
Strollers, wheelchairs and ECVs are available for rent on a first-come, first-served basis. Stroller pricing is $14 for single
seat stroller and $20 for double seat stroller. Please refer to website for pricing. Please visit Stroller Rental at the front of
the park for further information.
FOOD & BEVERAGES
All restaurants are wheelchair (ADA)
accessible. If assistance is needed, please notify one of our
Model Citizens.
ALLERGY GUIDELINES--Outlets are listed and indicated whether there are menu items (unpackaged) that
contain any of the 8 major allergy groups. Although item menus as listed may contain an allergen, in some
locations accommodations can be made upon request. Please see below the chart which locations can
accommodate specific allergy requests. Guests requiring allergy accommodations should specify this
at the food
location.
MARKET--Items can be made to accommodate all 8 allergy groups and vegetarian requests.
GRANNY’S--Dairy can be eliminated from menu item.
CASTLE--Has gluten free buns available on request; dairy allergies can be accommodated
PIZZA PASTA--Has gluten free crusts available upon request; Can make pizza without cheese on request
PANINI--Gluten free bread available on request; dairy allergies can be accommodated;
PEPPER & RONI’S
BURGER KITCHEN
ICE CREAM HUT
