Move-In Guide
USC Resident
Information
WELCOME TO USC HOUSING
We hope this academic year proves to be a successful one
for you and want to assist in that by making your transition
to living in university housing easier.
This brochure is designed to provide residents with useful
information about our services, facilities and procedures
that will make your stay more enjoyable. Please take the time
to read through it and become familiar with what it offers. It
will answer many of your questions and make settling in a
lot easier.
For more details, important dates and specific provisions
regarding living in USC Housing, please refer to the Housing
Living Agreement available in the Forms section of our
website at housing.usc.edu.
If you have any questions that were not covered in this
brochure, please be sure to contact the main Housing
Office or Customer Service Center for your building. Our
professional and experienced Housing staff will be happy to
provide you with answers.
From the entire staff of USC
Housing, here’s wishing you a
rewarding experience!
Alterations
Bike Parking
Cable TV Service
Communications from the University
Custodial Services
Customer Service Centers (description)
Customer Service Centers (contact information)
Department of Public Safety
Emergency Equipment
Emergency Equipment Checks
Fire/Emergency Drills
Health and Safety Inspections 4
Keys and Lockouts
Laundry Facilities
Map
Mail Delivery
Maintenance
Movie Theaters
Non-University Service Providers
Parking Permits
Personal Safety 5
Pest Control 7
Pets 6
Reassignments 6
Recycling
ResNet
Room Inventory
Shopping Information
Smoke-Free Policy
Solicitation/Posting Policy
Sustainable Living
Telephone Service
Transportation
Useful Telephone Numbers
Vacuum Cleaners
TABLE OF CONTENTS
BASIC HOUSING INFORMATION
CUSTODIAL SERVICES
Custodial Services is responsible for the overall cleanliness of the common areas of more
than buildings in the USC Housing system. The professional, well-trained custodial staff
is devoted to providing a pleasant environment that is conducive to the educational goals
and general living conditions of our student residents. Please contact your Customer
Service Center during its business hours or the Housing Maintenance hotline (after hours) at
should any situation arise that requires our attention. If you have any concerns
regarding the level of service, please contact your Customer Service Center.
CUSTOMER SERVICE CENTERS
Your Customer Service Center is your connection to many services provided by USC Housing.
Please consult the Housing Customer Service Centers Directory, located at the back of this
brochure, to find the Customer Service Center (CSC) responsible for your building. Each CSC is
staffed by a full-time professional Housing team including a Customer Service Representative
and a Building Services Manager. Student support staff provides additional assistance at
each center. CSCs are responsible for check-in and check-out procedures, coordinating
housekeeping and coordinating response for maintenance issues, and building and resident
services. Most of these services and responsibilities of the CSC are described in this brochure.
Please feel free to contact your CSC during business hours if you have any questions or
concerns. Business hours for CSCs vary, but all are open from at least : AM to : PM,
Monday - Friday.
LAUNDRY FACILITIES
Each building has at least one laundry room with both washers and dryers, owned and
operated by Wash Laundry Systems, a private company. Washing costs . a load and drying
.. All laundry machines are configured to accept only credit/debit cards. Residents must
provide their own laundry detergents. USC Housing recommends that students not leave their
laundry unattended. Please report all repair needs (include location and machine number)
immediately to your CSC or the USC Housing Maintenance hotline at .
More information on laundry machines and their operation can be found at www.washlaundry.
com/residents. WASH Laundry also offers on-line monitoring and an app for mobile users
through their WaveVision service, www.mywavevision.com/. This information is posted in all
our laundry facilities.
MAIL DELIVERY
The U.S. Post Office is responsible for mail delivery to off-campus University Housing facilities.
Most University Park and USC Village buildings, however, have their mail distributed by CSC
personnel at either Customer Service Centers or the FedEx Center for USC Village residents.
To ensure proper and timely mail delivery, please refer to the address and phone directory
on pages . Packages that do not fit into mailboxes are accepted at CSCs and held for
the resident to pick up. You will receive an e-mail notifying you your package has arrived. You
can request to have notification by text for even faster service. To claim your package, please
present a valid picture ID to your CSC or FedEx in the case of the USC Village. The Customer
Service Centers will hold packages for no more than a month and are not responsible for
perishable items. It is not recommended for cash to be sent via mail.
Addresses and
Phone Numbers of
the CSC assigned
to you are found
on pages
MAINTENANCE
The Housing Maintenance hotline at operates hours a day,
seven days a week. Requests for service may be placed by phone or in person with
your Customer Service Center, or online at the Maintenance website (hsmtma.usc.
edu) or by clicking on the “Submit Work Order” box on the main Housing homepage.
It’s a good idea to keep the work order number assigned to your report (or a copy of
the actual work order) to reference repairs not completed within five working days.
Please keep in mind that during the first several weeks of each semester, the high
volume of work orders placed by residents will result in longer completion times for
requested repairs.
Maintenance issues affecting the health and safety of students or problems that
might cause personal injury are considered emergency situation and should be
called in immediately to (213) 740-4646. These issues would include: exposed
live electrical wires, a broken gas line or gas leak, people stuck in an elevator,
power outages, backed-up drains/toilets, inoperative fire alarm systems,
inability to lock/unlock a unit door, broken windows jeopardizing security,
and major water leaks.
PARKING PERMITS
USC Transportation provides parking close to all University Park Campus housing
facilities. A permit is required to park in any USC structure or lot. Spaces are limited.
Visit the Transportation website at www.usc.edu/parking to check on availability or
to apply for a permit.
RECYCLING
Items such as aluminum cans, glass bottles, cardboard and newspapers should
be recycled. Consult your CSC for the locations of blue recycling bins in university
housing buildings.
ROOM INVENTORY
After you check in, you will be required to complete a room inventory checklist to
record the condition of your room/apartment and its furnishings. This checklist
will serve as a reference when cleaning, damage, and loss charges are determined
at checkout. (A list of estimated charges for damages will be available to you.)
Each resident in a room/apartment is required to complete the checklist within
hours of checking-in. It will be reviewed by the CSC to address maintenance,
housekeeping and furnishing issues as soon as possible.
VACUUM CLEANERS
Each CSC offers vacuum cleaners for residents’ use. Residents may check out the
vacuum cleaner by leaving a valid driver’s license or state ID card. The limit for the
use of this equipment is usually one hour, unless otherwise stated.
P
BASIC HOUSING INFORMATION (cont.)
DEPARTMENT OF PUBLIC SAFETY
The University’s Department of Public Safety (DPS) operates
24 hours, seven days a week and is located on the ground
floor of the Downey Way Parking structure. A DPS substation
is located in University Village.
All emergencies should be reported immediately to DPS at
(213) 740-4321 or by using the blue-light DPS emergency
phones located both on and off campus. DPS officers can be
reached at (213) 740-6000 for non-emergency issues. DPS
also provides Community Services Officers who patrol and
monitor allUSC Housing facilities from 8:00pm until dawn
and 24 hours a day during semester and spring breaks.
EMERGENCY EQUIPMENT
Tampering with emergency equipment (fire alarms, smoke
detectors, hoses, extinguishers, sprinkler heads, etc.) is
a misdemeanor and violators will be brought before the
student conduct system and may be subject to fines and
criminal prosecution. To help us ensure your safety, please
report any damaged or missing emergency equipment
immediately to the Maintenance hotline at .
EMERGENCY EQUIPMENT CHECKS
All emergency alarm systems are tested on a regular basis.
The exact date of the tests will be posted and evacuation
will not be necessary.
FIRE/EMERGENCY DRILLS
Unannounced fire/emergency drills are held two times
a year, once each semester. The drills assist residents in
following correct procedures and directions in case of
an actual emergency. Evacuations during the drills are
mandatory and violators will be brought before the Office
of Student Judicial Affairs and Community Standards.
BIKE PARKING
All students who ride or park a bike on campus need to
register it with the Department of Public Safety (DPS). By
registering your bicycle, you provide DPS with a means
of identifying your bike if it is lost, stolen, recovered or
impounded.
Be careful when parking your bike. Lock it securely to a
rack. Make sure you do not block building entrances or
access ramps. If your bike is improperly parked it will be
impounded by the Department of Public Safety.
HEALTH AND SAFETY INSPECTIONS
Customer Service Center Representatives will perform room
inspections each semester to ensure health and safety standards
are being met and to identify potential hazards. Residents will
receive advance notification of room inspections.
The inspections will concentrate on the following:
Safety Equipment
•
Smoke detectors
• Sprinkler heads
• Security or fire escape grillwork
Fire Hazards
•
Frayed and/or overloaded electrical wiring
• Stacks of newspapers or other paper
• Rags in corners, closets or near heaters
• Covered heaters
• Build-up of grease in ovens, broilers, or on stovetops
• Storage of gasoline or other flammable materials, or gas
powered vehicle in unit
• Christmas lights on walls or curtain rods
Safety Hazards
•
Door closers not working properly
• Hanging objects on curtain rods
• Objects stacked on AC and/or heating units
• AC units not provided by USC Housing
• Windows without screens
Health Hazards
•
Missing or broken sliding window stops
• Garbage or food improperly disposed of
• Grimy bathtub or shower surfaces
• Brown paper grocery bags improperly disposed of
• Aluminum cans or glass bottles improperly disposed of
Call the Maintenance Hotline at
to report broken pipes,
gas leaks or other safety concerns!
HEALTH & SAFETY MATTERS
KEYS AND LOCKOUTS
Your keys and USCard are your responsibility and should be carried at all times to avoid being locked out of your room or
building. Do not leave them unattended. Do not loan them to anyone. Do not duplicate your key. It is a violation of your
housing contract to rekey your door or any door to your building. If your keys are lost or stolen due to negligence, you
will be charged for a lock change and replacement of your keys, your roommates’ keys, as well as spare keys for the CSC.
There is a minimum charge of . for each lock change. You will also be charged for a lock change if the original keys
are not returned to the CSC at check out. If you lose your USCard, report it immediately to the USCard office, located in
the McCarthy Way Parking Structure, phone number: .
• If you are locked out during business hours, go to your CSC for assistance.
• If you are locked out after your CSC has closed, call the on-call Resident Assistant (R.A.) for your area at the number
posted at your building’s main entrance.
• If you cannot reach the on-call Resident Assistant, contact the Department of Public Safety (DPS) at .
Assistance for your first two lock-outs is free. Assistance for the third will incur a charge of $. with the charge for
assistance with subsequent lock-outs increasing by $. for each instance. The sixth lock-out may also result in a
judicial review. Terms and conditions govern ing keys for university housing can be found in the “Keys” section on page
of the Living Agreement that you agreed to upon accepting your assignment which is available in the forms section of
our website at housing.usc.edu.
PERSONAL SAFETY
Although the Department of Public Safety operates
hours, all residents should assist with the following
safety guidelines:
• In all on-campus and USC Village housing buildings,
a biometric system is used to limit access to the
living areas to residents or their guests. Students
assigned to these buildings will need to register
their thumbprints after check-in.
• Close exterior doors and gates, including any
which have been left propped open.
• Keep all interior doors closed and locked; use
your dead bolt.
• Be aware of strangers who get on the elevators,
walk down the halls, or whom other residents
have allowed into a locked building.
• Do not allow strangers to “tailgate” into buildings
or parking garages. “Tailgaters” follow closely
behind you after you’ve accessed the parking
gate or entrance in order to enter on your swipe.
• Report any suspicious activities or people
immediately to the Department of Public Safety.
HEALTH & SAFETY MATTERS (cont.)
ALTERATIONS
Alterations are not permitted in the individual units and/or the buildings. Residents may not remove any fixtures, appliances,
equipment or furniture from units or public areas. Painting of rooms and/or public areas is not permitted, except by authorized
University personnel. Residents may not bunk or loft beds themselves and should check with their CSC to see if this can be done
in their room once they have moved in.
NON-UNIVERSITY SERVICE PROVIDERS
Residents who are expecting service from a non-University provider, and will not be home to meet the service person,
must make the following arrangements with their CSC:
(1) Written authorization for entry from the resident must be given to the CSC and include the following:
• Resident’s name
• Resident’s room/apartment number
• The type of service person to expect (such as “TV repair person”) and the name of the company providing the service
• The date and time that service is expected.
• The resident’s signature
(2) The service company must be instructed to come to the Customer Service Center. Service personnel will be turned away if
the above arrangements have not been made prior to their arrival.
REASSIGNMENTS
To facilitate check-in, no reassignments (building
or room changes) will be done until after the
semester begins. Reassignment is open during the
academic year from mid-September through early
April. Information about when the process begins
and the procedures for requesting a reassignment
will be sent to you by e-mail soon after check-in or
available at your CSC.
COMMUNICATIONS FROM
THE UNIVERSITY
All official e-mail communication to students
in University Housing will be sent to their
USC e-mail address. Residents will need to
check their USC e-mail address for Housing
information. Please review the University of
Southern California e-mail information listed
in the USC SCampus Student Guidebook under
University Governance, F which can be found
online at http://scampus.usc.edu/
PETS
Pets are not allowed in USC Housing facilities for legal, health and
safety reasons. The only exception is tropical fish in a -gallon or
smaller tank. Violating this policy will result in student conduct
action as well as charges for fumigation, cleaning and damages.
Pets are not permitted to “visit” at any time.
SMOKEFREE ENVIRONMENT POLICY
All University housing facilities are smoke-free environments. This
extends to all common areas, including balconies, and the interiors
of housing units, even if the resident is the sole occupant.
SOLICITATIONS/POSTING POLICY
To protect resident’s privacy, solicitation is not permitted in
University Housing facilities. If you notice solicitors in your
building, please notify your Resident Assistant, your CSC or DPS.
In accordance with Los Angeles Fire codes, residents are not
permitted to post or display on walls or doors, in corridors and
in most public areas and bathrooms within USC Housing facilities.
IMPORTANT POLICIES
HOW TO REPORT PEST PROBLEMS
To report pest problems, contact the Housing Maintenance office
at with a detailed description of the problem. The
Housing Maintenance Office is available . Ecolab handles
pest control needs for USC Housing. If you call the Housing
Maintenance Office number after hours or on weekends, your
call will be handled by a representative who will determine if an
Ecolab technician should be notified and will usually be handled
the next regular business day.
PEST CONTROL CHEMICALS
Whenever a resident requests pest control action to occur inside
the residence, information on what agent was used and any
pertinent instructions that Ecolab recommends can be provided.
FURTHER QUESTIONS
If you have further questions, contact your Customer Service
Center (CSC), the Housing Services Office at or the
Housing Maintenance Office at .
Ants
Ants prefer different foods according to species and
environmental conditions. Some ants will appear to favor sweets,
others to favor meat, and still others to zero in on seeds/plants.
Ants venture indoors looking for food, especially during the winter
rains and summer heat. Good housekeeping is very important
because ants will go elsewhere if there is no food or water to
attract them. If you have ant problems, contact your Customer
Service Center to arrange for a pest control representative to
follow up.
Bedbugs
Since bedbugs are nocturnal feeding insects they normally
bite people while they sleep. Evidence of bedbug bites comes
from blood spots on bed clothing and irritation from salivary
secretions. Read What You Should Know About Bedbugs on our
website for important information on prevention of bedbugs and
report the problem to your CSC right away.
Cockroaches
Discourage roaches by keeping your residence neat and clean.
They can go for weeks without food or water, and they breed and
hide in trash. Store food in containers that roaches can’t get into.
If you have a roach problem, arrange for a pest control visit.
Fleas
Fleas live primarily on warm-blooded animals, especially feral
cats. They pierce their hosts’ skin for blood meals and lay their
eggs on or nearby their host animals. Call your CSC if you think
fleas are making a home in your residence.
Rats and Mice
Rats and mice look for food and shelter indoors during the rainy
season. To prevent rodent infestations, clean up food sources
and close off pest entry points. Outdoors, make sure to keep your
residence and surrounding property clear of trash and debris.
Use of patio areas as storage will provide a place for rodents to
live. Indoors, keep doors closed, remove trash, and vacuum all
cracks and crevices from floor to ceiling. Arrange for a visit from
pest control if you suspect you have a rodent problem.
Spiders
Spiders look for warmth and move indoors during the winter.
Be careful to shake out anything that has been stored outside,
especially items that have been placed against walls. To make
your residence less suitable for spiders, eliminate the insects
they eat and vacuum their webs. Contact your CSC if the spider
problem persists.
HOW TO PREVENT AND
ALLEVIATE PEST PROBLEMS
INTEGRATED PEST MANAGEMENT PROGRAM
USC Housing doesn’t have a pest problem and
we would like to keep it that way. Our integrated
pest management program is designed to keep
our facilities pest-free and includes:
Education of residents on how they can
prevent, identify, report, and alleviate pest
problems in their rooms or apartments.
Staff training and operational procedures to
identify and eliminate sources of pests.
Response protocols to address specific
problems brought to our attention.
Pest control services provided by a
professional, experienced pest control
management company.
Extermination / clean-out services for all
USC Housing facilities twice yearly, at no
cost to residents.
CABLE TV SERVICE
Cable service is provided in each apartment and residence hall room at no charge. Our
service also includes a wide variety of channels, many in HD, as well as free HBO and
Showtime. This service is already active and ready for you to connect to.
To set up your cable connection, you will need the following:
Cable-ready TV with a “QAM” tuner.
Coaxial cable to connect your TV to the wall jack.
Programming instructions for TV.
Once your TV is connected to the wall jack, be sure to access your set’s Menu function and
run a “channel scan” to make sure you will be able to view all the stations. You may need
to re-scan periodically to catch updated programming.
For any questions or additional help in setting up your cable connection contact the
maintenance hot line at or visit the Housing maintenance website at
http://hsmtma.usc.edu/.
TELEPHONE SERVICE
Due to the increasing cost for telephone service and the preference of college students for
cell phones, USC no longer provides land line telephone service in rooms and apartments.
As lines were de-activated in rooms and apartments a number of phones were installed in
public areas for use in emergencies, to dial five digit campus numbers and .
If a local telephone line in your room or apartment is necessary, you may have your line
reactivated, at your own cost. You can arrange for phone service by contacting Housing
Maintenance at ; a monthly fee will apply.
Once you’ve moved in, you’ll want to establish
connections to the rest of the world.
Here’s how:
GETTING CONNECTED
RESNET (Residential Internet)
All USC Housing facilities are equipped with high-speed wireless service. Individual
Ethernet connections are available; you will need both an Ethernet card and an
Ethernet cable. If you do not have an Ethernet card or cable, you can purchase them
at the University Bookstore.
Make sure your USC e-mail is activated:
You probably activated your e-mail account during orientation at the first login
website. If you have not already done so, then please visit www.usc.edu/firstlogin.
Activation of your account may take from 1 to 2 hours. You will use the username and
password that was created with your first login to connect to ResNet. (Note: your
username is usually your email address without the “@usc.edu” at the end).
Register your Ethernet card:
If your computer has not connected to the network before, it will need to be
registered. To do so, simply plug it into the Ethernet jack provided for you in your room
and open your Internet browser. You should be automatically taken to the Network
Registration Page. You will enter your USC username and password to register your
computer. After registration, your connection should immediately become available.
Step 1
Step 2
Here’s how to get ResNet connected:
If you cannot connect:
•
Make sure you have an Ethernet port. If it is not built in, make sure
that your card is properly installed.
• Check your cord for any damage and make sure that it is plugged
into the correct port on your computer. Also, check to see that it is
plugged correctly into the wall. Verify that you did not accidentally
plug it into the phone jack. The Ethernet jack will be colored,
the phone jack will be white. Try disabling any wireless connections.
These may interfere with you connecting to ResNet.
If you still cannot connect contact
Housing Maintenance for ResNet
support at .
GETTING CONNECTED (cont.)
SUSTAINABLE LIVING
77%
of USC Housing students
think it’s important to
address their personal impact on the
environment. You can do your part by
following the Top Ten Tips below.
TOP TEN TIPS
FOR SUSTAINABLE LIVING
USC Housing:
by the numbers
Annually, USC Residents use:
• 16.2 million kWh of electricity, the energy
equivalent to 148 tankers of gasoline.
• 68.3 million gallons of water, enough
water to fill 2,300 backyard pools
• 6.3 million pounds of trash, which weighs
as much as 700 elephants
Help reduce these impacts by doing your part and
following the steps outlined above. For even more tips,
check out our Sustainable Living Guide which can be
found on the USC Housing website
Questions? E-mail greenhousing@usc.edu
. USE CFL AND LED LIGHT BULBS
they are more efficient and last up to 25 times longer than
incandescent bulbs
. TAKE SHORTER SHOWERS
shorten your shower by 2 minutes to save 28 gallons per month
. BECOME FAMILIAR WITH CAMPUS RECYCLING
PRACTICES
guidelines can be found in the Housing website
. THINK “PRODUCE FIRST” AND EAT LOWER ON THE
FOOD CHAIN
a plant-based diet saves energy, water and natural resources
. USE PUBLIC TRANSIT
USC buses, LA DOT and the Metro can take you where you need to go
. KNOW THE GAME DAY ZERO WASTE PROCEDURES
the Coliseum has been a zero waste venue since 2015
. THINK BEFORE YOU PRINT
and choose double sided printing when possible
. SHARE, DONATE, OR SELL UNWANTED ITEMS
and consider buying recycled items when you need to purchase
new stuff
. ADJUST TEMPERATURE SEASONALLY
68 in the winter and 78 in the summer
. USE COLD WATER WHEN DOING LAUNDRY
extra points for using a drying rack instead of a dryer
Your Customer Service Center is your
connection for many services provided by USC
Housing. Please check for the Customer Service
Center that is responsible for your building.
Arts & Humanities Residential College
Customer Service Center
Address: W. th Pl.
Phone:
Fax:
E-mail: [email protected]
Building Served:
Arts & Humanities Res Col, W. th Pl.
Fluor Customer Service Center
Address: W. th Street
Phone:
Fax:
E-mail: mailFLT@usc.edu
Buildings Served:
Fluor Tower, W. th St.
Webb Tower, W. th St.
International Residential College at
Parkside Customer Service Center
Address: McClintock Avenue
Phone:
Fax:
E-mail: [email protected]
Buildings Served:
International Res. Col, McClintock Ave
Parkside Apartments, McClintock Ave
USC Housing Services
(McCarthy Way Parking Structure between
New North Residential College and
Pardee Tower)
New North Residential College
Customer Service Center
Address: McCarthy Way
Phone:
Fax:
E-mail: [email protected]
Buildings Served:
Birnkrant Hall, W. th St.
New Residential College, McCarthy Way
North Residential College, McCarthy Way
Pardee Customer Service Center
Address: Hellman Way
Phone:
Fax:
E-mail: [email protected]
Buildings Served:
Pardee Tower, Hellman Way
Marks Hall, Childs Way
Marks Tower, Hellman Way
Trojan Hall, W. th Place
Central Customer
Service Center
McCarthy Way, McCarthy Way Parking Structure
Phone: ,
Fax:
Hours: : am to : pm
Monday through Friday
E-mail: [email protected]
Website: housing.usc.edu
UNIVERSITY PARK CAMPUS CENTERS ( zip code)
HOUSING CUSTOMER SERVICE CENTERS
Cale and Irani Residential College
Customer Service Center
Address: 929 W. Jefferson Boulevard
Phone: (213) 764-7906
E-mail: [email protected]
Buildings Served:
Cale and Irani Residential College
Cowlings and Ilium Residential College
Customer Service Center
Address: 3131 S. Hoover Street
Phone: (213) 764-7909
E-mail: [email protected]
Buildings Served:
Cowlings and Ilium Residential College
McCarthy Honors College
Customer Service Center
Address: 3096 McClintock Avenue
Phone: (213) 764-7904
E-mail: [email protected]
Buildings Served:
McCarthy Honors College
UNIVERSITY VILLAGE CENTERS (90089 zip codes)
HOUSING CUSTOMER SERVICE CENTERS (cont.)
Nemirovsky and Bohnett Residential College
Customer Service Center
Address: 3201 S. Hoover Street
Phone: (213) 764-7908
E-mail: [email protected]
Buildings Served:
Nemirovsky and Bohnett Residential College
Priam Residential College
Customer Service Center
Address: 835 W. Jefferson Boulevard
Phone: (213) 764-7907
E-mail: mailUVV@usc.edu
Buildings Served:
Priam Residential College
We look forward to serving you!
Cardinal Gardens Customer Service Center
Address: McClintock Avenue
Phone:
Fax:
E-mail: mailCAR@usc.edu
Building Served:
Cardinal Gardens, McClintock Ave.
Century Customer Service Center
Address: Orchard St.
Phone:
Fax:
E-mail: mailCAP@usc.edu
Buildings Served:
Century, Orchard St.
Helena, W. th St.
La Sorbonne, W. st St.
Terrace, W. th St.
University Regent, W. th St.
Sierra Customer Service Center
Address: Portland Street
Phone:
Fax:
E-mail: [email protected]
Buildings Served:
Annenberg House, W. th St.
Centennial, Portland St.
Fairmont, Portland St.
Founders, Portland St.
Hillview, Severance St.
Manor, Portland St.
Max Kade, S. Hoover St.
Pacific, Severance St.
Regal Trojan, W. Adams Blvd.
Severance St. Apts., Severance St.
Sierra, Portland St.
Troyland, W. Adams Blvd.
Twin Palms, Portland St.
Vista, Severance St.
NORTH UNIVERSITY PARK CAMPUS CENTERS ( zip codes)
Troy Customer Service Center
Address Royal Street
Phone:
Fax:
E-mail: mail[email protected]
Buildings Served:
Bel Air, W. th St.
Cardinal ‘N Gold, W. th St.
Hoover Street Residence, Hoover St.
Regent, W. th St.
Senator, th St.
and S. Hoover
Seven Gables, W. th St.
Stardust, W. th St.
Sunset, W. th St.
Troy East, Royal St.
Troy Hall, Royal St.
Windsor, W. th St.
HOUSING CUSTOMER SERVICE CENTERS (cont.)
BANKS
CitiBank
S. Vermont
Wells Fargo
W. Adams
(Adams and Broadway)
USC Credit Union
Student Union
Tutor Campus Center
Chase Bank and ATM
S. Figueroa Street, Suite N
US POST OFFICE
Dockweiler Station
S. Vermont Ave.
The Mail Stop (on-campus)
Parking Structure “X”
GROCERY STORES
Smart & Final
Vermont
Ralphs
Vermont Ave
(Vermont & Adams)
PHARMACIES
USC Pharmacy
Student Union Building
CVS
S. Figueroa, Unit Q
SHOPPING INFORMATION
RETAIL STORES
Staples Office Supplies
S. Figueroa Street
Office Depot
S. Figueroa Street
Costco
E. Century Blvd.
LINENS
Bed Bath & Beyond
Vine Street
(Hollywood)
ELECTRONICS
STORES
Best Buy
N. La Brea Avenue
or
Washington Blvd
SHOPPING MALLS
Beverly Center
Beverly Blvd.
(Beverly & La Cienega)
Macy’s Plaza
West th Street
(th & Flower Street)
Hollywood and Highland Center
Hollywood Blvd.
Over shops and restaurants
Third Street Promenade
rd St. between Broadway & Wilshire
Open Air; variety of shops, restaurants,
theatres
Westside Pavilion
W. Pico Blvd. (West LA)
The Grove at Farmers’ Market
The Grove Drive
Variety of shops, restaurants, theatres
Westfield Fox Hills Mall
Sepulveda Blvd. (Culver City)
Bank of America
Financial services
Trader Joe’s
Specialty groceries
Amazon@USC Village
Amazon pick-up location
USC Village
Target Express
Household items, groceries,
clothing and CVS Pharmacy
FedEx Office
Mailing services
MOVIE THEATRES
Regal LA Live Stadium
W. Olympic Blvd.
www.regmovies.com
AMC Century
Santa Monica Blvd.
(Century City)
AMC Santa Monica 7
rd St. Promenade
AMC Universal Citywalk
Universal City Plz.
(Universal Citywalk)
Pacific Theaters the Grove:
189 the Grove Drive
ArcLight Cinemas:
Culver Blvd.
TCL Chinese Theatre
Hollywood Blvd. (Hollywood)
AIRPORTS
Los Angeles International Airport (LAX)
World Way
Los Angeles, CA
Information
www.lawa.org
Burbank Bob Hope Airport (BUR)
N. Hollywood Way
Burbank, CA
www.burbankairport.com
Long Beach Airport (LGB)
E. Donald Douglas Drive
Long Beach, CA
www.lgb.org
AIRPORT
TRANSPORTATION
Prime Time Shuttle
www.primetimeshuttle.com
Super Shuttle
www.supershuttle.com
CAR RENTAL
Maven
transnet.usc.edu
Enterprise
USC campus office
enterprise.com/usc
TRAIN/BUS
Amtrak (Train)
Union Station
N. Alameda St.
Los Angeles, CA,
www.amtrak.com
Greyhound Bus Lines
East th Street
Los Angeles, CA,
www.greyhound.com
L.A. Department of Transportation
DASH (Downtown Area Shuttle)
: Information
www.ladottransit.com
L.A. Metro
MTA Bus lines and light rail
(Expo Line station is located adjacent to
campus on Exposition Blvd)
www.metro.net
TAXI SERVICE
Yellow Cab
For maps and driving instructions,
please consult the on-line resources at:
www.mapquest.com or maps google.com
MOVIES & TRANSPORTATION
Locations in the Unive
MAB Manor Apts | Portland Street
PCA Pacific Apts |
Severance Street
PKS Parkside Apts |
McClintock Avenue
*PRB Arts & Humanities Residential College
West th Place
*PTD Pardee Tower |
Hellman Way
RGA Regent Apts |
West th Street
TSA Terrace Apts |
West th Street
URA University Regent Apts |
West th Street
North Residential College | McCarthy Way
VIS Vista Apts |
Severance Street
WIN Windsor Apts |
West th Street
WTO Webb Tower |
West th Street
USC HOUSING
ANH Annenberg House |
West th Street
BAA Bel Air Apts |
West th Street
BSR Birnkrant |
West th Street
*CAP Century Apts |
Orchard Street
*CAR Cardinal Gardens Apts |
McClintock Avenue
CEN Centennial Apts |
Portland Street
CNG Cardinal ’n’ Gold Apts |
West th Street
New Residential College | McCarthy Way
DMT Marks Tower |
Hellman Way
DXM Marks Hall |
Childs Way
New Residential College | McCarthy Way
*FLT Fluor Tower |
West th Street
FMT Fairmont Apts |
Portland Street
FSA Founders Apts |
Portland Street
GEX Max Kade House |
South Hoover Street
HAP Helena Apts |
West th Street
North Residential College | McCarthy Way
HIL Hillview |
Severance Street
*IRC Parkside International Residential College
McClintock Avenue
LAB La Sorbonne |
West st Street
USC HOUSING
RTA Regal Trojan Apts |
West Adams Boulevard
SAI Stardust Apts |
West th Street
SGA Seven Gables Apts |
West th Street
*SIE Sierra Apts |
Portland Street
SNA Senator Apts
West th & South Hoover Street
SSA Severance Street Apts |
Severance Street
SUN Sunset Apts |
West th Street
TAP Troyland Apts |
West Adams
TPA Twin Palms Apts |
Portland Street
*TRE Troy East Apts |
Royal Street
TRH Troy Hall Apts | 3025 Royal Street
TRO Trojan Hall |
Childs Way
*UVE/NBC
*UVF/MHC
*UVN/CRC
*UVS/CIC
*UVV/MRC
McCarthy Honors College | 3096 S McClintock Avenue
Nemirovsky and Bohnett Residential College | 3201 S Hoover Street
Cowlings and Ilium Residential College | 3131 S Hoover Street
Cale and Irani Residential College | 929 W Jefferson Boulevard
Priam Residential College | 835 W Jefferson Boulevard
USC HOUSING LOCATIONS
IN THE UNIVERSITY PARK AREA
USC Transportation (Parking and USC Buses)
Campus Cruiser
(Local Area Transportation)
USC Bookstore
(Books, Clothing and Supplies)
USCard
(Meal Plans and Discretionary)
Residential Education
(Residential Life and Activities)
Department of Public Safety
(Security Matters)
(Emergency)
Lost & Found
(Lost Items)
Health Center
(Medical and Counseling Services)
Maintenance Hotline
(Repairs and Work Orders)
OTHER USEFUL PHONE NUMBERS
*HOUSING CUSTOMER SERVICE CENTERS
ADAMS BOULEVARD
PORTLAND STREET
SEVERANCE STREET
UNIVERSITY AVENUE
ROYAL STREET
ROYAL STREET
FIGUEROA STREET
FIGUEROA STREET
FLOWER STREET
EXPOSITION BLVD.
MENLO ST
SHRINE PLACE
MONMOUTH AVENUE
WEST ADAMS GARDEN
MAGNOLIA AVENUE
HOOVER STREET
ORCHARD AVENUE
ELLENDALE PLACE
ORCHARD AVENUE
2
7
TH STREET
2
8
TH STREET
2
9
TH STREET
3
OTH STREET
M
c
C
L
I
N
T
O
C
K
S
T
R
E
E
T
2
8
TH STREET
2
8
TH STREET
2
8
TH STREET
3
OTH STREET
3
2ND STREET
JEFFERSON BOULEVARD
VERMONT AVENUE
3
OTH STREET
3
1ST STREET
33
RD STREET
2
7
TH STREET
2
9
TH STREET
McCLINTOCK STREET
WATT WAY
TROUSDALE PARKWAY
PARDEE WAY
DOWNEY WAY
CHILDS WAY
HELLMAN WAY
WEST
34
TH STREET
BLOOM WALK
3
6TH PLACE
WEST
37
TH PLACE
GATE
#
7
GATE
#
8
GATE
#
5
GATE
#
4
GATE
#
3
GATE
#
2
GATE
#
6
GATE
#
1
Robert D.
Wood
Plaza
E.F.
Hutton
Park
F
ounders
Park
Alumni Park
McCarthy
Quad
Tommy
Trojan
Hahn
Plaza
John Argue
Plaza
Crocker
Plaza
CEN
RTA
HIL
FSA
TAP
FMT
TPA
MAB
PCA
SSA
VIS
SIE
GEX
SNA
WIN
BAA
RGA
SUN
HAP
URA
TSA
ANH
SAI
CNG
SGA
TRE
TRH
UVE/NBC
PSD
HRH-NRC
BSR
URH-NRC
COL-NEW
EVK-NEW
PSX
PTD
DMT
DXM
TRO
PRB
PKS
IRC
PSA
G
PSB
FLT
WTO
CAR
LAB
CAP
PS
2
PS1
UVV/MRC
UVS/CIC
UVF/MHC
UVN/CRC
Caruso
Catholic
Center
Engemann Student
Health Center
Lyon Center
Dedeaux
Field
Cromwell Field
McKay Center
Heritage Hall
Zemeckis
Center for
Digital Arts
Fire Station 15
McAlister Soccer Field
USC
Shrine
Structure
Shrine
Auditorium
and Expo Hall
32nd St USC
Magnet
School
Hillel
Jewish
Center
Hebrew Union
Department of
Public Safety
Parkside
Restaurant
USC
Bookstore
USC
Village
Student
Union
Bovard
Auditorium
USC
Credit
Union
Student Administrative Services
Galen Center
University
Gardens
Registration
Radisson
Hotel
USC Transportation Office
US
Card Office
USC Housing
Central Office
Everybody’s Kitchen
Sample
Hall
Ronald
Tutor
Campus
Center
Cafe
8
4
Non-Freshman Building
Freshman Building
N
McCarthy Way
Los Angeles, CA
Phone:
Fax:
E-Mail: [email protected]
housing.usc.edu
