What is a Nanny?
Nannies and other home-based childcarers are employed by you to provide care for children
usually in your own home. They will fit in with unusual working hours, and work part time or even
live in if required. Some Nannies may also agree to do additional jobs around the house such as
cooking and washing. Most Nannies will have a recognised childcare qualification or nursery nurse
training but note that this is not compulsory.
Nannies can be provided through agencies that will carry out their own specific checks on their
staff it is advisable to check with the agency what checks they do. This may include disclosure and
barring checks (previously known as criminal records checks) and may stipulate a minimum
qualification requirement and regular renewal of qualifications such as first aid. You should always
ask for references from previous childcare roles.
What is an Au Pair?
Au pairs and other home-based childcarers are employed by you to provide care for children
usually in your own home. They are usually single, young women from overseas. They come to the
UK to study English, live with a family and help out in the home for a maximum of five hours a day.
In exchange they must have two days off, and be provided with a weekly allowance (usually
around £50-£150), meals and their own room.
Au pairs are not registered or usually trained to work with children so are generally considered
inappropriate to care for a young baby, but can be a good option when it comes to providing
affordable after-school care.
Ofsted Voluntary Register
Nannies and Au pairs can now apply to join the Ofsted Voluntary Childcare Register
https://www.gov.uk/guidance/childminders-and-childcare-providers-register-with-ofsted, which will
ask for a minimum qualification requirement and standards which, will need to be upheld. If your
Nanny agrees to go onto the childcare register they will be provided with a unique reference
number that can then be used by you to claim tax credits and/or tax free childcare to help with your
childcare costs.
Do I need to draw up a contract with them?
You will need to draw up a contract with your Nanny or Au-Pair outlining their duties and terms
of employment. The contract should also include:
A job description and hours of work
Salary and agreed method of payment
Length of employment (e.g. rolling 6 month contract) and notice period
Details of sick/holiday pay
Add personal additions regarding the care of the child such as limiting TV watching, no sugary
treats or juices etc
Nanny and Au Pair
How can I find a Nanny or Au Pair?
Solihull Family Information Service holds details of local nanny agencies which you can view at the
following link https://socialsolihull.org.uk/localoffer/family-information-service-
directory/wpbdp_category/nannies/.
Alternatively you can call Solihull Family Information Service on 0800 389 8667.
Please note Solihull Family Information Service have not vetted the agencies therefore you are
responsible for checking you are happy with the service they are offering.
You can also find nanny agencies advertised in the yellow pages, local phone directory, on the
internet or in the local newspapers.
Questions to ask your Nanny or Au Pair:
What qualifications or training do you have and how often do you renew them?
What kind of experience do you have?
Are you on the Ofsted Voluntary Childcare Register?
Why do you enjoy the job?
How would you organise my child’s day and help them to achieve developmental goals?
Will you keep a food and day diary?
Where would you take my child?
How do you feel about early starts/ late finishes?
Are you available to baby-sit in the evenings if required?
What’s your policy on potty training, feeding, encourage positive behavior and teaching right
from wrong?
How do they behave with your child?
Where can I go for more information?
For more information and advice on Nannies and Au-Pairs please visit:
https://www.gov.uk/au-pairs-employment-law
Family Information Service is here to help, if you would like to discuss other childcare options
please contact us on 0800 389 8667
Would you like to know what’s happening in Solihull for children and families? Then join our
Parent’s Network for regular information at www.solihull.gov.uk/parentsnetwork