THE COMMONWEALTH OF MASSACHUSETTS
Executive Office of Health and Human Services
PERSONAL CARE ATTENDANT JOB DESCRIPTION
Personal Care Attendants (PCAs) are MassHealth providers who provide medically necessary hands-on assistance with
activities of daily living (ADLs) and instrumental activities of daily living (IADLs) to MassHealth members who have been
determined eligible by MassHealth to receive PCA services. PCAs are the employees of the MassHealth members to whom
they provide PCA services (also called consumer employers) and of the PCA Workforce Council for purposes of collective
bargaining.
Each consumer employer has particular ADL and IADL needs. PCAs may ask their consumer employer for a description of
the consumer employer’s specific ADL and IADL needs. Provided below are lists of ADLs and IADLs covered under the
MassHealth PCA program. These are the types of ADLs and IADLs that a consumer employer may request you to perform
and for which you may receive payment for performing under the MassHealth PCA program.
The MassHealth regulations governing the PCA Program are located at 130 CMR 422.000, which contain more information
about covered and noncovered services, as well as other program requirements. Covered ADLs include assistance with:
mobility
passive range of motion exercises
assistance with medications
bathing or grooming
dressing
eating
toileting
Covered IADLs include assistance with the following task examples, or other IADLs that are included in the consumer
employer’s prior authorization or approved evaluation. Note: Assistance with IADLs must be provided for the benefit of
the consumer employer only and is not covered when provided for other individuals in the consumer employer’s
household.
Laundry for the consumer employer
Shopping for the consumer employer
Housekeeping for the consumer employer
Meal preparation and clean-up for the consumer employer
Accompanying the consumer employer to medical appointments
Assisting the consumer employer with maintaining wheelchairs and adaptive equipment
Tasks that are not covered by the MassHealth PCA Program include the following examples. The below list of examples
does not include all of the possible noncovered services. These and other noncovered services are not paid for by
MassHealth. (Nothing in this list should be construed to preclude MassHealth coverage of tasks performed in accordance
with a consumer employer’s prior authorization and approved evaluation.)
Providing assistance with ADLs and IADLs while the consumer employer is admitted to a nursing facility, hospital,
or other in-patient facility
Cooking meals or doing laundry for individuals in the household other than the consumer employer
Performing household tasks that are not incidental to the care of the consumer employer such as mowing the
lawn and cleaning the gutters or pipes
Babysitting
Feeding animals/cleaning animal litter (with the exception of authorized care of service animals).
Tasks that involve illegal activity prohibited by federal or state law
PCAs are entitled to a safe working environment and are not expected to participate in any aspect of the
employer/employee relationship that threatens her or his health and safety. This includes an environment that is free of
abuse, inappropriate physical or sexual behavior, and sexual harassment.