docs.smarttech.com/kb/171333 2
Learn more
This guide and other resources for SMART Remote Management are available in
the Support section of the SMARTwebsite (smarttech.com/support). Scan this
QRcode to view these resources on your mobile device.
Trademark notice
SMARTBoard, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of SMARTTechnologiesULC in the US and/or other countries.
Apple, iOS, and macOS are trademarks of Apple Inc., registered in the US and other countries. Google, Android, and Chrome OS are trademarks of Google Inc. Microsoft and
Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. All other third-party product and company
names may be trademarks of their respective owners.
Copyright notice
© 2020–2024SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated
into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to change without notice and
does not represent a commitment on the part of SMART.
This product and/or use thereof is covered by one or more of the following US patents:
www.smarttech.com/patents
July 15, 2024
docs.smarttech.com/kb/171333 3
Contents
Chapter 1 Welcome 4
About SMART Remote Management 4
About this guide 5
More information 5
Chapter 2 Setting up SMART RemoteManagement 6
Configuring the network 6
Creating and activating a domain account 7
Chapter 3 Creating users 11
Chapter 4 Enrolling devices 16
Enrolling SMART Board interactive displays 16
Enrolling other devices 20
Appendix A Managing the domain account 23
Managing domain account settings 23
Monitoring domain account information 25
docs.smarttech.com/kb/171333 4
Chapter 1 Welcome
About SMART Remote Management 4
About this guide 5
More information 5
About SMART Remote Management
SMART Remote Management is a cloud-based device-management tool you can use to remotely
maintain, support, control, and secure devices in your organization. You can manage SMART Board
®
interactive displays and Android
™
, iOS, macOS, Windows
®
, and Chrome OS
™
devices all from a central
location.
When you create a SMART Remote Management domain account for your organization and register for
the first time, you receive a free 30-day trial automatically. To continue using SMART Remote
Management after the trial period, activate the domain account by redeeming credits. You can obtain
credits in one of two ways:
l
Purchase the credits from a SMART reseller.
l
Use the subscription to SMART Remote Management included in your purchase of a SMART Board
interactive display.
After you create the domain account for your organization, you can create users and enroll your SMART
Board interactive displays and other devices. You and other SMART Remote Management users can
then perform a variety of actions with enrolled devices:
l
Monitor and locate devices
l
Use tags and groups to manage devices
l
Remotely view and control devices
l
Remove devices from SMART Remote Management
l
Install and manage apps on devices
l
Deploy policies to devices
l
Manage device settings
l
Send remote execution commands to devices
Chapter 1 Welcome
docs.smarttech.com/kb/171333 5
l
Send files to devices
l
Send messages and sound the siren
l
Lock and unlock devices
l
Restart, shut down, and wake devices
l
Return devices to factory settings
See also
SMART Remote Management quick tour
(docs.smarttech.com/kb/171797)
About this guide
This guide explains how to set up SMART Remote Management for your organization, including how to:
l
Configure your organization’s network for SMART Remote Management
l
Create and activate a domain account for your organization
l
Create SMART Remote Management users
l
Enroll your organization’s SMART Board interactive displays and other devices in SMART Remote
Management
In addition, this guide includes information on managing a domain account after it has been created.
More information
This guide is part of a set of documentation for SMART Remote Management.
Other documentation for SMART Remote Management includes:
Document Link
Quick tour docs.smarttech.com/kb/171797
Device management guide docs.smarttech.com/kb/171798
Feature compatibility docs.smarttech.com/kb/171722
Scan the QR code on the inside front cover of this guide to view links to this documentation and other
SMART Remote Management support resources.
docs.smarttech.com/kb/171333 6
Chapter 2 Setting up SMART
RemoteManagement
Configuring the network 6
Creating and activating a domain account 7
Configuring the network
SMART Remote Management needs specific IP addresses and ports be added to the network allowlist.
Feature IP address Port
Browser side
Viso application server https://*.glbth.com 443
Viso application server https://*.visomdm.com 443
Service for resolving location
by IP
https://pro.ip-api.com N/A
Open Street Map https://*.tile.openstreetmap.org N/A
Online chat https://static-v.tawk.to N/A
WebRTC over UDP
(streaming protocol servers)
IP1: 52.11.103.125
IP2: 34.240.200.142
(UDP ports on both servers: 30100-40000)
443
Storage service https://mdm-packages.s3.eu-central-
1.amazonaws.com
N/A
Agent (device) side
Viso application server https://*.glbth.com 443
Viso application server https://*.visomdm.com 443
Google
™
FCM push service N/A 5228
5229
5230
Viso Push Service (VPS) *.glbth.com 443
Streaming protocol servers https://*.glbth.com 443
Chapter 2 Setting up SMART RemoteManagement
docs.smarttech.com/kb/171333 7
Feature IP address Port
Storage service https://mdm-packages.s3.eu-central-
1.amazonaws.com
N/A
In addition, SMART recommends adding the following WebRTC Tunnel servers to the network allowlist
for remote control of devices:
l
167.172.202.136
l
138.68.227.172
l
165.227.16.242
l
159.89.154.16
l
104.248.215.23
l
104.248.215.39
l
104.248.215.47
l
104.248.215.54
l
104.248.219.151
l
209.97.154.229
l
157.245.221.120
l
167.71.190.245
l
165.22.39.134
l
167.172.255.29
l
157.245.114.91
l
165.22.45.228
l
104.248.6.243
l
159.89.177.112
l
167.172.16.110
l
142.93.184.130
l
45.55.60.16
l
45.55.53.234
l
68.183.115.118
l
142.93.69.39
l
159.203.72.38
l
159.203.79.110
l
159.203.64.229
l
198.199.81.26
l
64.225.24.155
l
134.209.184.1
l
134.122.111.18
l
134.209.24.211
l
46.101.184.121
l
104.248.25.109
l
104.248.254.251
l
104.248.246.230
l
159.89.29.122
l
159.89.29.128
l
159.89.29.206
l
165.22.88.172
l
178.128.172.237
l
206.189.115.214
l
134.209.159.89
l
159.89.161.7
l
52.68.2.4
l
52.192.23.224
l
52.194.44.77
l
52.194.163.111
l
8.210.215.149
l
47.242.47.214
l
13.229.124.217
l
54.169.11.13
l
18.140.96.108
l
54.179.0.200
l
18.139.53.69
l
13.237.182.209
l
13.238.57.73
l
13.238.112.205
l
52.64.1.33
l
181.215.183.204
l
181.215.183.94
l
191.96.71.232
l
154.16.57.106
l
159.203.41.247
l
138.197.137.92
l
138.197.139.250
l
138.197.167.11
l
154.127.57.220
l
154.16.63.120
Creating and activating a domain account
Create a SMART Remote Management domain account for your organization to begin using the
application. When you register, a free 30-day trial begins automatically.
To continue using SMART Remote Management after the trial period, activate the domain account by
redeeming credits. You can obtain credits in one of two ways:
l
Purchase the credits from a SMART reseller (smarttech.com/buy/find-reseller). The reseller will
send you an email to access a product key from the SMART Admin Portal, which you can use to
redeem the credits.
Chapter 2 Setting up SMART RemoteManagement
docs.smarttech.com/kb/171333 8
l
Use the subscription to SMART Remote Management included in your purchase of a SMART Board
interactive display. You can claim the subscription in the SMART Admin Portal.
See
To claim a product key in the SMART Admin Portal
on the next page
Note
For more information on credits, see the knowledge base article, Frequently asked questions about
the changes to SMART Remote Management licensing.
To create a domain account and start a trial
1. In a Chrome
™
or Firefox
®
browser, browse to the SMART Remote Management sign-in screen.
2.
Click Register.
The SMART Remote Management registration page appears.
Chapter 2 Setting up SMART RemoteManagement
docs.smarttech.com/kb/171333 9
3. In the
User name
field, type a name for the domain after admin@.
Example
admin@smarttechnologies
The domain name is the name of your organization’s SMART Remote Management account and
will be used to create other user accounts and enroll devices. In this example, the domain is
“smarttechnologies.”
Notes
o
The domain account name must be in the following format:
admin@domainname
o
Only use numbers or lowercase letters.
4.
Enter the remaining information and click REGISTER.
5. You will receive an email that includes a link to activate your account. To complete the registration,
click the link and sign in using the credentials you created.
After you register, the 30 day trial period starts. If you have a product key, you must enter it to
continue using SMART Remote Management after the trial period ends.
Note
If you don’t receive an email, check your junk or spam folder and make sure your mail server isn’t
blocking emails from [email protected].
To claim a product key in the SMART Admin Portal
1. Sign in to your SMARTAdmin Portal account. If you or your organization does not have a
SMARTAdmin Portal account, sign up for a free account.
2. Claim your SMARTRemote Management subscription following the steps in Using a claim code to
receive software subscriptions.
Chapter 2 Setting up SMART RemoteManagement
docs.smarttech.com/kb/171333 10
3. In the SMART Admin Portal, locate your product key.
4. Save or copy the product key. You will enter it in SMARTRemote Management in the next
procedure.
Notes
o
See the
SMART Admin Portal user guide
(docs.smarttech.com/kb/171755) for detailed
information about completing the steps above.
o
If you purchased multiple SMARTBoard interactive displays in the same purchase order,
they will all have the same product key for SMARTRemote Management.
To redeem credits using a product key to activate your organization’s account
1. Browse to the SMART Remote Management sign-in screen, and sign in using the domain account
you created in the previous procedure.
Seepage8
2.
Click and select Billing.
3.
Enter your product key in the
Coupon number
box and click REDEEM.
Note
If you experience problems when redeeming credits, contact SMART support
(smarttech.com/contactsupport).
docs.smarttech.com/kb/171333 11
Chapter 3 Creating users
After setting up the domain account for your organization, you can create and manage users.
A user’s access to SMART Remote Management varies according to the following factors:
l
The user type you assign the user
You can assign the user an Admin or User user type. The account admin you created when you first
set up SMART Remote Management has complete access to the domain account.
See
Creating and activating a domain account
on page7
The Admin and User user types have limited access, as shown in this table.
Feature Account
admin
Admin User
View the devices dashboard
Use SMART Remote Management features
Add users
Manage domain account settings
Delete the domain account
Chapter 3 Creating users
docs.smarttech.com/kb/171333 12
l
The permissions you grant the user
You can grant the user permissions to different features in SMART Remote Management. The user’s
permissions are independent of the assigned profile.
Permission Description
Telemetry View the device dashboard
Settings Change a device’s settings remotely
Remote View View (but not control) a device remotely
Remote Control View and control a device remotely
Power Manage Restart, shut down, or wake a device remotely
Packages Install Install apps on devices
Packages Manage Manage installation packages
Device Location View a device’s current location
Remote Execute Send remote execution commands and scripts to SMART Board
interactive displays and Android and Windows devices
Device List Manage Manage the list of devices in the
Device
view
Billing View billing information in the domain account dashboard
Account Config Manage domain account settings
Device Lock Lock and unlock a device
Device Wipe Return a device to factory settings
Policies Add or remove allowlist, blocklist, and other policies to a device
Chapter 3 Creating users
docs.smarttech.com/kb/171333 13
l
The tags you assign to the user
If you assign a tag to a user, the user can access only devices and other users assigned the same
tag.
If you assign more than one tag to a user, the user can access only devices and users with the
matching set of tags.
Example
The user jperez@smarttechnologies is assigned the tags “1st Floor SMART Board” and “Science
Lab SMART Board” so can access only devices and users assigned both of these tags:
If you don’t assign tags to a user, the user has access to all devices enrolled in SMART Remote
Management and all users.
You can create an account with a password for a user in SMART Remote Management or allow the user
to sign in to SMART Remote Management using a Google or Microsoft
®
account.
To create an account with a password for a user
1.
Click Users to open the
Users
view.
2.
Click Add new user .
The
New user
window appears.
3.
Select Viso user in the
Select user
drop-down list.
Chapter 3 Creating users
docs.smarttech.com/kb/171333 14
4. Type a name, email address, and password for the user.
Notes
o
The user name must be in the following format:
username@domainname
Remember to use only lowercase letters and numbers.
o
The domain name is the one you used to create the domain admin account when you
registered for SMART Remote Management:
See
Creating and activating a domain account
on page7
5. Select a user type for the user from the
User type
drop-down list.
6.
OptionalIf the user should see SMART Remote Management in a language other than the default,
select a language from the language drop-down list.
7.
OptionalIf you want to limit the user’s access to devices and other users with assigned tags, type a
name of each tag you want to assign to the user in the
Add a tag and press enter
box and press
ENTER.
8.
Click CHANGE USER PERMISSIONS.
The
User permissions
window appears.
9.
Disable any permissions you don’t want to grant to the user and click CONFIRM.
10.
Click CONFIRM.
To allow a user to sign in to SMART Remote Management using a Google or Microsoft account
1.
Click Users to open the
Users
view.
2.
Click Add new user .
The
New user
window appears.
3.
Select Google account or Microsoft account from the
Select user
drop-down list.
Chapter 3 Creating users
docs.smarttech.com/kb/171333 15
4. Type the email address associated with the Google or Microsoft account in the
Email address
box.
Note
SMART Remote Management sends an email to this address.
5. Select a user type for the user from the
User type
drop-down list.
6.
OptionalIf the user should see SMART Remote Management in a language other than the default,
select a language from the
Select language
drop-down list.
7.
OptionalIf you want to limit the user’s access to devices and other users with assigned tags, type a
name of each tag you want to assign to the user in the
Add a tag and press enter
box and press
ENTER.
8.
Click CHANGE USER PERMISSIONS.
The
User permissions
window appears.
9.
Disable any permissions you don’t want to grant to the user and click CONFIRM.
10.
Click CONFIRM.
SMART Remote Management sends an email to the email address you specified in step 4. The user
can then click Confirm my account in the email to confirm the use of the Google or Microsoft
account to sign in to SMART Remote Management.
Important
A Google or Microsoft account can be linked to only one SMART Remote Management domain. If
you want to link a Google or Microsoft account to another domain, you must first remove it from
the first domain.
Note
If the user doesn’t receive the email from SMART Remote Management, click the user’s row in the
Users
view, and then click RESEND CONFIRMATION EMAIL.
docs.smarttech.com/kb/171333 16
Chapter 4 Enrolling devices
Enrolling SMART Board interactive displays 16
Enrolling SMART Board interactive displays with iQ 4 16
Enrolling SMART Board interactive displays with iQ 3 18
Enrolling SMART Board GX series interactive displays 20
Enrolling other devices 20
Enrolling Android, Windows, and Chrome OS devices 21
Enrolling iOS and macOS devices 22
Enrolling SMART Board interactive displays
SMART Board interactive displays with iQ and SMART Board GX series interactive displays have a built-
in feature that enables you to enroll the displays with your organization’s SMART Remote Management
account. When you enroll a SMART Board interactive display, you can use SMART Remote Management
to remotely monitor, manage, and control the display.
Notes
l
The steps for enrolling a SMART Board interactive display with iQ depend on whether iQ 3 or iQ 4
is installed. (One way to differentiate iQ 3 from iQ 4 is the appearance of the Home screen.)
l
When you enroll a display, SMART Remote Management automatically assigns the “new” tag
and adds the display to the All and New Devices groups.
Enrolling SMART Board interactive displays with iQ 4
In most situations, you can enroll a SMART Board interactive display with iQ 4 directly from the display
settings by providing the domain name you created for your organization and reviewing and accepting
the terms and conditions.
In some situations, you may want to provide additional information, including the MDM server address,
the device’s name, and a password for locking the display’s settings in SMART Remote Management. In
these situations, you can use the advanced wizard.
Chapter 4 Enrolling devices
docs.smarttech.com/kb/171333 17
To enroll a SMART Board interactive display with iQ 4
1. Make sure the SMART Board interactive display with iQ 4 is connected to the internet and that it has
the latest version of iQ 4 system software.
2.
On the display, open the apps menu and tap the SMART Remote Management app.
Note
When you first open the SMART Remote Management app, the app might ask for permission to
access device data. Allow the app to access device data.
3. Type the domain name you created for your organization (for example “smarttechnologies”) in the
Account name
box.
4.
Tap I accept the terms and conditions, review the terms and conditions, and select the check box if
you accept them.
5.
Click Enroll.
The display is now enrolled in SMARTRemote Management. Next time you sign in to SMART
Remote Management, you’ll see the display listed in the
Devices
view.
To enroll a SMART Board interactive display with iQ 4 using the advanced wizard
1. Make sure the SMART Board interactive display with iQ 4 is connected to the internet and that it has
the latest version of iQ 4 system software.
2.
On the display, open the apps menu and tap the SMART Remote Management app.
Note
When you first open the SMART Remote Management app, the app might ask for permission to
access device data. Allow the app to access device data.
3.
Tap Click here to enroll using the ‘Advanced wizard’.
4. Complete the connection wizard. Refer to this table for details about the required information.
Field Description
Account name The domain name you created for your organization (for example
“smarttechnologies”).
MDM Server address This field contains https://smart.glbth.com/glbth/v1 by default.
5.
Tap Next.
6.
OptionalEnter one or more tags for the display and tap Next.
Chapter 4 Enrolling devices
docs.smarttech.com/kb/171333 18
7.
OptionalEnter a password for the SMART Remote Management agent and tap Next.
Note
This password will be used in SMARTRemote Management to manage the display if you want to
lock its settings.
8.
Tap Next.
9.
Review and accept the terms and conditions by selecting I agree, tap Next, and then tap Finish.
The display is now enrolled in SMARTRemote Management. Next time you sign in to SMART
Remote Management, you’ll see the display listed in the
Devices
view.
Enrolling SMART Board interactive displays with iQ 3
In most situations, you can enroll a SMART Board interactive display with iQ 3 directly from the display
settings by providing the domain name you created for your organization and reviewing and accepting
the terms and conditions.
In some situations, you may want to provide additional information, including the MDM server address,
the device’s name, and a password for locking the display’s settings in SMART Remote Management. In
these situations, you can use the advanced wizard.
Note
Some SMART Board interactive displays with iQ 3 have a compute card or a Windows OPS PC. If you
want to use SMART Remote Management to manage the compute card’s or OPS PC’s operating
system, you need to enroll it as a separate device.
See
Enrolling other devices
on page20
To enroll a SMART Board interactive display with iQ 3
1. Make sure the SMART Board interactive display with iQ 3 is connected to the internet and that it has
the latest version of iQ 3 system software.
2. Open the display’s settings.
Note
For information about opening the display’s settings, see the display’s documentation.
3.
Navigate to Remote Management Remote Management Enabled and enable SMART Remote
Management on the display.
4.
Navigate to Remote Management Launch Remote Management Settings.
Chapter 4 Enrolling devices
docs.smarttech.com/kb/171333 19
5. Type the domain name you created for your organization (for example “smarttechnologies”) in the
Account name
box.
6.
Tap I accept the terms and conditions, review the terms and conditions, and select the check box if
you accept them.
7.
Click Enroll.
The display is now enrolled in SMARTRemote Management. Next time you sign in to SMART
Remote Management, you’ll see the display listed in the
Devices
view.
To enroll a SMART Board interactive display with iQ 3 using the advanced wizard
1. Make sure the SMART Board interactive display with iQ 3 is connected to the internet and that it has
the latest version of iQ 3 system software.
2. Open the display’s settings.
Note
For information about opening the display’s settings, see the display’s documentation.
3.
Navigate to Remote Management Remote Management Enabled and enable SMART Remote
Management on the display.
4.
Navigate to Remote Management Launch Remote Management Settings.
5.
Tap Click here to enroll using the ‘Advanced wizard’.
6. Complete the connection wizard. Refer to this table for details about the required information.
Field Description
Account name The domain name you created for your organization (for example
“smarttechnologies”).
MDM Server address This field contains https://smart.glbth.com/glbth/v1 by default.
7.
Tap Next.
8.
OptionalEnter one or more tags for the display and tap Next.
9.
OptionalEnter a password for the SMART Remote Management agent and tap Next.
Note
This password will be used in SMARTRemote Management to manage the display if you want to
lock its settings.
10.
Tap Next.
Chapter 4 Enrolling devices
docs.smarttech.com/kb/171333 20
11.
Review and accept the terms and conditions by selecting I agree, tap Next, and then tap Finish.
The display is now enrolled in SMARTRemote Management. Next time you sign in to SMART
Remote Management, you’ll see the display listed in the
Devices
view.
Enrolling SMART Board GX series interactive displays
1. Make sure the SMART Board GX series interactive display is connected to the internet and that it has
the latest firmware.
2.
On the display, open the apps menu and tap the SMART Remote Management app.
3.
Tap Add a device.
4. Complete the connection wizard. Refer to this table for details about the required information.
Field Description
Account name Enter the domain name you created for your organization (for example
“smarttechnologies”).
MDM Server address Enter https://smart.glbth.com.
Name Enter a name for the device.
Tip
Choose a name that describes the type of device and its location. This
will help you identify it in the
Devices
view.
5.
OptionalEnter one or more tags for the display and tap Next.
6.
OptionalEnter a password for the SMART Remote Management agent and tap Next.
Note
This password will be used in SMARTRemote Management to manage the display if you want to
lock its settings.
7.
Review and accept the terms and conditions by selecting I agree, tap Next, and then tap Finish.
The display is now enrolled in SMARTRemote Management. Next time you sign in to SMART
Remote Management, you’ll see the display listed in the
Devices
view.
Enrolling other devices
In addition to using SMART Remote Management to monitor, manage, or control SMART Board
interactive displays remotely, you can also remotely monitor, manage, and control Android, iOS, macOS,
Windows, and Chrome OS devices.
Chapter 4 Enrolling devices
docs.smarttech.com/kb/171333 21
To enroll an Android, iOS, macOS, Windows, or Chrome OS device, you need to install a remote
management connection agent on the device. Use the same procedure to enroll Android, Windows, and
Chrome OS devices and a slightly different procedure to enroll iOS and macOS devices.
Note
When you enroll a device, SMART Remote Management automatically assigns the “new” tag and
adds the device to the All and New Devices groups.
Enrolling Android, Windows, and Chrome OS devices
1. On the device, open an internet browser and visit radix-int.com/radix-viso-mdm-download-links.
2. Download and install the Viso MDM agent for the device.
3. Run the Viso MDM agent connection wizard.
4. Enter the required information in the
Connection info
page. Refer to this table about the required
information:
Field Description
Account name Enter the domain name you created for your organization (for example
“smarttechnologies”).
MDM Server address Enter https://smart.glbth.com.
Name Enter a name for the device.
Tip
Choose a name that describes the type of device and its location. This
will help you identify it in the
Devices
view.
5.
Click Next.
6.
OptionalEnter one or more tags for the device and click Next.
7.
Enter a password and click Next.
8.
Review the account domain details and click Next.
Chapter 4 Enrolling devices
docs.smarttech.com/kb/171333 22
9.
Click Finish.
Note
Android devices require enabling the following permissions:
o
User
o
Root
o
Device owner
o
Profile owner
o
Samsung Knox
o
Sony
®
Enrolling iOS and macOS devices
Important
The certificate used to enroll iOS and macOS devices in SMART Remote Management currently points
to an incorrect server and is expired. SMART has contacted Apple to update the certificate. In the
meantime, it is not possible to enroll iOS and macOS devices in SMART Remote Management.
docs.smarttech.com/kb/171333 23
Appendix A Managing the domain
account
Managing domain account settings 23
Monitoring domain account information 25
Managing domain account settings
Using the
Account settings
window, you can change settings for the domain account you created in
Creating and activating a domain account
on page7 or delete the domain account entirely.
To change domain-account-level settings
1.
Click Account settings .
The
Account settings
window appears.
docs.smarttech.com/kb/171333 24
2. Change domain-account-level settings:
Icon Tab Description
Remote control
Enable or disable the permission requirement for starting remote
control sessions.
Type an email address in the
Alerts mail
box to receive email alerts
from SMART Remote Management.
Pair with
organization
domain
Pair SMART Remote Management with your organization’s domain
account (for use with Chrome OS devices).
DEP settings
Add your organization’s DEP server account to SMART Remote
Management.
SeeApple DEP/VPP MDM account pairing
Note
Apple School Manager and Apple Business Manager replace the
Device Enrollment Program (DEP). However, the term “DEP” is still
used in SMART Remote Management and in this documentation.
VPP settings
Add your organization’s VPP account to SMART Remote Management.
SeeApple DEP/VPP MDM account pairing
Note
Apple School Manager and Apple Business Manager replace the
Volume Purchase Program (VPP). However, the term “VPP” is still
used in SMART Remote Management and in this documentation.
Android For
Work
Enroll in Android for Work.
SeeAndroid for Word (AFW)—Google EMM enrollment
Device pairing
Use to add a pairing code for the device.
Note
Device pairing is a new security layer added to device provisioning.
After a pairing password is set, device enrollment includes an
account password verification. This helps prevent accidental
enrollment in a wrong account.
3.
Click SAVE.
Appendix A Managing the domain account
docs.smarttech.com/kb/171333 25
To delete the domain account
Important
l
Only the account admin can delete the domain account.
l
Deleting the domain account removes all information from SMART Remote Management and
cannot be undone.
1.
Click Account settings .
The
Account settings
window appears.
2.
Click DELETE ACCOUNT.
Monitoring domain account information
You can use the domain account dashboard to view information about the domain account you created
in
Creating and activating a domain account
on page7, including the status of the domain account, the
number of enrolled and available devices, and billing history.
To open the domain account dashboard from anywhere in SMART Remote Management, click and
select Billing.
Appendix A Managing the domain account
