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AVOID SCAMS RELATED TO ECONOMIC PAYMENTS, COVID-19
OVERVIEW
In March, Congress passedand the President signedthe
Coronavirus Aid, Relief, and Economic Security (CARES) Act, a $2
trillion economic relief package intended to support American
businesses and individuals economically burdened by the coronavirus
pandemic. A provision of the law includes sending economic impact
payments to eligible Americans.
The Cybersecurity and Infrastructure Security Agency (CISA), U.S.
Department of the Treasury, the Internal Revenue Service (IRS), and
the United States Secret Service (USSS) urge all Americans to be on
the lookout for criminal fraud related to these economic impact
paymentsparticularly fraud using coronavirus lures to steal personal
and financial information, as well as the economic impact payments
themselvesand for adversaries seeking to disrupt payment efforts.
For more information about economic impact payments, see the IRS Economic Impact Payments Information Center,
which includes answers to taxpayer questions about eligibility, payment amounts, what to expect, and when to expect it.
See the IRS’s article, Do Not Let Scammers Get Your COVID-19 Economic Impact Payment, for additional guidance.
To report an IRS-related coronavirus scam, visit the IRS Impersonation Scam Reporting webpage.
TECHNICAL DETAILS
What are the threats?
COVID-related scams The U.S. Government continues to encounter instances of criminals using stimulus-themed
emails and text messages to trick individuals into providing personally identifiable information and bank account
details. We recommend financial institutions to remind their customers about the importance of practices sound
personal cybersecurity, to remain vigilant to illicit account use and creation, and to report potential crimes to either
federal, state, or local law enforcement officials. See the following resources for more information:
CISA's Defending Against COVID-19 Cyber Scams
FTC's Avoid Coronavirus Scams
FinCEN's Coronavirus Updates
To report a CARES Act fraud or other financial crime, contact your local Secret Service field office:
https://www.secretservice.gov/contact/field-offices/.
Defrauding of government and financial institutions We expect, at a minimum, criminals to use CARES Act-related
and/or -themed emails or websites to trick financial institutions and their customers into providing criminals with
personal or banking information or access to computer networks. Themes for these scams might include economic
stimulus, personal checks, loan and grant programs, or other subjects relevant to the CARES Act. These CARES Act-
related cybercriminal attempts could support a wide range of follow-on activities that would be harmful to the rollout of
the CARES Act.
Call? Text? Email? Social Media?
The IRS will not call, text, email, or contact
you on social media asking for personal or
bank account informationeven related to
the economic impact payments.
Be suspicious of email with attachments or
links claiming to have special information
about economic impact payments or
refunds.
See Do not let scammers get your COVID-
19 economic impact payment.”
CISA Joint AlertAvoid Scams Related to Economic Payments, COVID-19
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On the most dangerous end of the spectrum, criminals and adversaries may pursue activities that go beyond stealing
information or funds and seek to disrupt the operations of the organizations responsible for implementing the CARES
Act, including through the use of ransomware to extort money from victims, steal personal information, or interrupt the
flow of CARES Act funds. We recommend federal, state, local, and tribal agencies and financial institutions initiate a
comprehensive security review of critical systems, especially those involved with banking, payments, and loan
processing. Further, please visit CISA's Ransomware page for information about this specific threat.
Countering these threats
The U.S. Government and international partners have increased their distribution of threat intelligence and
best practices to industry and local governments to achieve the immediate effect of disrupting and deterring
this criminal activity. See the CISA and the United Kingdom’s National Cyber Security Centre (NCSC) alerts on
COVID-19 Exploited by Malicious Cyber Actors and APT Groups Target Healthcare and Essential Services for
more information.
The USSS is focusing its investigative operations on ensuring that those who seek to exploit this pandemic are
brought to justice, and that the proceeds of their criminal activity are recovered; these investigations will
include actions over the near term, but also in the coming months and years to hold criminals accountable and
recover assets. See the Secret Service’s alert on phishing during COVID-19, and guide to identifying a
legitimate stimulus check.
MITIGATIONS
Understand how the IRS communicates electronically with taxpayers
The IRS does not initiate contact with taxpayers by email, text messages, or social media channels to request
personal or financial information.
This includes requests for personal identification numbers (PINs), passwords, or similar access information for
credit cards, banks, or other financial accounts.
The official website for the IRS is www.irs.gov though some stimulus recipients may also need to use this IRS-
run site, https://www.freefilefillableforms.com/. Beware of similar domain names and mismatched SSL
certificates. Navigate to the official site from https://www.irs.gov/coronavirus/non-filers-enter-payment-info-
here to avoid mistyping the domain name.
To prepare foror respond toa criminal incident, visit
https://www.secretservice.gov/data/investigation/Preparing-for-a-Cyber-Incident.pdf
Take action to avoid becoming a victim
If you believe you might have revealed sensitive information about your organization or access credentials, report it to
the appropriate contacts within the organization, including network administrators. They can be alerted for any
suspicious or unusual activity.
Watch for any unexplainable charges to your financial accounts. If you believe your accounts may be compromised,
contact your financial institution immediately and close those accounts.
If you believe you might have revealed sensitive account information, immediately change the passwords to those
accounts. If you used the same password for multiple accounts, make sure to change the password for each account
and do not use that password in the future.
CISA Joint AlertAvoid Scams Related to Economic Payments, COVID-19
Report suspicious phishing communications
Email: If you read an email claiming to be from the IRS, do not reply or click on attachments and/or links.
Forward the email as-is to phi[email protected], and delete the original email.
Website: If you find a website that claims to be the IRS and suspect it is fraudulent, send the URL of the
suspicious site to phishing@irs.gov with subject line, “Suspicious website.”
Text Message: If you receive a suspicious text message that claims to be from the IRS, do not reply or click on
attachments and/or links. Forward the text as-is to the IRS at 202-552-1226 (standard text rates apply), and
then delete the original message (if you clicked on links in SMS and entered confidential information, visit the
IRS’s identity protection page).
If you are a victim of any of the above scams involving IRS impersonation, please report to [email protected], and file a
report with the Treasury Inspector General for Tax Administration, the Federal Trade Commission, and the police. To
report a crime, contact your local Secret Service field office: https://www.secretservice.gov/contact/field-offices/.
ADDITIONAL RESOURCES
For more information on phishing, other suspicious IRS-related communications, including phone or fax scams, or
additional guidance released by Treasury/IRS, CISA, and the Secret Service visit:
Avoiding Social Engineering and Phishing Attacks
Recognizing and Avoiding Email Scams
Phishing and Other Schemes Using the IRS Name
IRS Phone Scam Intensifies During Filing Season
Report Phishing and Online Scams
Additional Reporting Activity
To report an intrusion and request technical assistance, contact CISA at [email protected] or 888-282-
0870, or FBI through a local field office or the Internet Crime Complaint Center (IC3) at www.ic3.gov. For law
enforcement assistance, please contact your local U.S. Secret Service Field Office. If you are the victim of tax-related
identity theft, please follow the guidance at https://www.irs.gov/newsroom/taxpayer-guide-to-identity-theft.
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